If I could give zero stars I would. Do NOT buy from this ‘company.’ They are a scam and dishonest. Terrible customer service lacking communication and responsiveness. Have paid for an item twice and t... Toon meer
Feetheaven
Bedankt voor je bezoek aan Trustpilot. Helaas is het niet langer mogelijk om op dit profiel reviews achter te laten, aangezien de website van het bedrijf niet langer actief is. Als je vragen hebt, aarzel dan niet om contact met ons op te nemen.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just so everyone knows - this is foot haven - they have rebranded and changed the name of their trust pilot so people don’t find them easy. Beware - they have also rebranded themselves to SOLEHAVE... Toon meer
Shipping took longer than I expected, so I’d definitely recommend choosing express if you’re in a rush. That said.. I bought 3 items and every single one was real, authentic, and exactly what I ordere... Toon meer
Scam website. Placed an order and following confirmation, no further contact for weeks despite their shipping policy saying 3-5 days. Multiple online reports of their scam and verifications of selling... Toon meer
Fraudulent Company - Confirmed
DO NOT BUY - READ THIS REVIEW
Ordered 3 months ago, obviously as you can see by the real reviews the company is fraudulent. Shoes never arrived, was provided with a fake postage tracking number, no communication, no real store, no phone number to contact.
Luckily the people behind it are stupid enough to accept peoples card details, so shortly after reporting this to my bank they credited me and are back-charging wherever the money is going to (clearly proving the company is fraudulent, banks never do this).
Birkenstocks themselves have also confirmed they sell counterfeit products, if you even receive anything at all.
20 november 2024
Review zonder uitnodiging
Very demure
“Finally found the perfect store for mty feet’s need. Absolutely best for my daily routine at the gym”
29 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
A dishonest and inefficient company
A dishonest and inefficient company. Do not purchase. Took two months for package to arrive.
30 januari 2025
Review zonder uitnodiging
Illegal operators
These guys are crooks.
Stole my money and won’t respond to my emails. Lodged a formal complaint with NSW Police and in the process of legal advice. You can’t take peoples money and not deliver the product.
29 januari 2025
Review zonder uitnodiging
Truly the worst company ever
Truly the worst company I have ever dealt with. I ordered my shoes on December 14th and received an email saying there would be a delay because of Christmas and the holidays. Over one month later after continual emails with no replies or delivery updates I finally received my shoes! But it turns out they actually sent me the complete wrong shoes, so I went onto their website and tried returning them but they refuse to respond to any emails concerning the return. Please do not buy from this company.
28 januari 2025
Review zonder uitnodiging
Arrived early
Arrived early! Thank you foothaven for the fast transaction! Highly recommend for everyone.
28 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
"My orders arrived yesterday
"My orders arrived yesterday, never thought it was real almost losing hope but it really arrived. Thank you foothaven! really fit for my big feet"
28 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
5 Stars!
As a mum of three, I don’t have time to waste, and these shoes were worth every cent. They fit perfectly, and I know they’ll last for ages. Thanks, FootHaven!
14 februari 2024
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
great i'm very happy
26 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
Tracking didn't update for days and I…
Tracking didn't update for days and I thought I got scammed,. But I was wrong. shoes came, and they're absolutely perfect.
27 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
Wider feet, Thank you
finally found the shoes that work for my wide feet without looking bulky! I'm so happy. They're so comfortable, and I've been wearing them every day since they arrive. Recommending everyone I know.
27 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
SO EXCITED!
Shoes are INCREDIBLE! Fit like a glove and could be worn all day. So grateful they arrived so quickly. My new everyday shoes!
26 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
Thank you foothaven for fast and easy…
Thank you foothaven for fast and easy transaction. Recommend for everyone.
26 januari 2025
Review zonder uitnodiging
Nothing the transaction went well
26 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
Highly recommend this friendly shoe shop
25 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
The shoes i ordered are 💯 legit
The shoes i ordered are 💯 legit, very fast delivery, highly recommend
25 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
Style and Comfort
I really like how it fits and how my feet feel comfortable in it! Rocks my outfit, I super love it
21 januari 2025
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
I almost didn’t believe these would be…
I almost didn’t believe these would be authentic because the price was so good. But I’m blown away—these are real Birkenstocks, and the quality is spot on. Will shop here again
4 oktober 2024
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the authenticity and quality of your Birkenstocks. It’s wonderful to know that the product exceeded your expectations!
We did notice that you left a one-star rating, despite your positive experience. We’d love to understand more about your rating so that we can continue to improve and ensure the best possible experience for our customers.
Thank you again for your feedback, and we look forward to hearing from you.
Anna
FootHaven
After back and forth chats
After back and forth chats, was gonna cancel the order, I searched so many other websites. And I couldn't find the sizing anywhere!! So even though FootHaven still sourced it for medlivery was fast too!! I recommend
10 september 2024
Review zonder uitnodiging
Antwoord van Feetheaven
Thank you for sharing your experience with us! We're so glad to hear that we were able to source the sizing you needed and that the delivery was fast. We truly appreciate your recommendation!
However, we noticed that you left a one-star rating, despite your positive feedback about the product and service. We’d love to understand more about your rating and if there’s anything we can improve to provide an even better experience.
Your feedback is very important to us, and we look forward to hearing from you.
Anna
FootHaven
Buyers Beware!
Buyers Beware!
I placed an order on the 5th of December for Birkenstocks which are yet to arrive. The seller will not reply to any and all emails requesting a refund/ cancellation and when disputed through AfterPay they have replied saying the package is on the way, yet no shipping number has been provided. Nor has a reply been made directly to me, except for a generic emails requesting I cancel my Afterpay dispute. The absolute worst communication I have even experienced!! Likely a scam company!
22 januari 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.