Footymassagercarpet Qinuxshop Reviews 

I followed up on my previous message, told them I don't own a camera nor a cell phone as I am in my eighties and I don't need one but I joined a video of a customer who experienced exactly the same problem and had posted it on line.

This is their answer :

"The warranty company requests the video, not us. Therefore, unfortunately, we cannot continue our procedures without the video."

I guess I'll have to find someone who can do that for me but personally, I am not impressed with their service.

Carpet massager was used twice , but hasn't worked again . Charger seems to be working , but the foot massager seems to have stopped permanently ?

The product performed well for the first 4 or 5 uses and it really made a difference to the swelling I used to experience on my ankles, but then it stopped working. I’ve charged it, tried to find information on what could have gone wrong, but there’s nothing! Zero! I’m very disappointed, because I thought this was the answer to a lifelong battle, but sadly, it’s got no longevity.