My wife and I had a lot of choices for auto maintenance warranties but ultimately settled on Forever Car primarily because of the persistance and patience of one of its agents, Charlie Hohnstein. He... Toon meer
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Lees wat reviewers zeggen
Customer rep., Samantha, was so pleasant and knowledgeable about your Forever Car Warranty products. She did a great job in explaining the details of the Platinum Plan extended warranty that I had cho... Toon meer
Charlie made this process effortlessly, he is very knowledgeable, he answered every single question I threw at him. Never have I ever purchased an extended warranty before, Charlie was very patient an... Toon meer
My experience was refreshing Thera was very helpful professional friendly. She answered all my questions perfectly. In fact 5 stars are not enough for an employee like her so I rate my experience with... Toon meer
Bedrijfsgegevens
- Autoservice
- Business to Business-service
- Auto-accessoire winkel
- E-commerceplatform
- Financieel adviseur
- Verzekeraar
Informatie afkomstig van verschillende externe bronnen
ForeverCar is revolutionizing the car repair experience and putting you back in the driver's seat. ForeverCar.com is the only place that lets you quote, compare and purchase the vehicle service plan that fits your needs and budget. Our repair concierge team of Protectionators is there when you need them. Stop worrying about the hassles of car repairs with a ForeverCar Vehicle Service Plan. ForeverCar is backed by AM Best rated carriers and a claims administrators rated A+ by the Better Business Bureau.
Contactgegevens
115 N Morgan, 60607, Chicago, Verenigde Staten
- 1-844-392-4797
- info@forevercar.com
- forevercar.com
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Customer service rep was pleasant
Customer service rep was pleasant, informative, and answered all my questions.
Complete fraud!
After sending me to the dealer for assistance with 4 problems with my car, I was denied coverage. I was told by a rep that I was not denied for coverage and the dealer was not told that only to call back 3 minutes later and be told I was not covered because they fixed the issues but did not have to replace the parts. They left me with a $840 bill.
After reading their response I can see they are only interested in damage control. I was told be two separate reps that nothing was covered on all covered products while on a three way call with them and the dealer. I was told that because parts were not replaced, they weren’t covered. So none of the evaluation and work done was covered unless apart was replaced, not repaired, replaced. I paid and left because that was the only option to get my car back.

Antwoord van ForeverCar
Charlie was fantastic about going over…
Charlie was fantastic about going over my contract answering every question I needed answered and I was very pleased with him totally professional
Your representative Toy she explained
Your representative Toy she explained
To me everything about your warranties, it made my experience
Great
Unbelievable
The overall interaction with my representative was EXCELLENT from start to finish. She explained everything I needed to know vividly without me having to ask any questions. The Benefits Are Amazing and would definitely recommend if given the opportunity. Thank You Forever Car.
SAMANTHA JAEGER WAS VERY INFORMATIVE ON…
SAMANTHA JAEGER WAS VERY INFORMATIVE ON MY APPLICATION FOR MY DODGE RAM 1500 TRUCK WARRANTY. SHE IS A VERY DOWN TO EARTH SALESWOMAN. I RECOMMEND THAT YOU GIVE HER A RAISE.
Thera was extremely patient with me
Thera was extremely patient with me. She explained the differences between the Gold & Platinum plans more than once as well emailing the links to me. Thera followed up with me, but was not in the least bit pushy. I greatly appreciated her knowledge of the product and her attitude towards me. the customer!
New Warranty with Ease…….
I was very pleased with the service and information I received when getting this warranty on my sons car.
Charle Hohnstein was a pleasure to deal with and very helpful with the questions I had.
I will definitely be calling back for a warranty on mine as my current one is due to expire.
Everything was great
Signup process was a breeze
Signup process was a breeze. Some of the larger competitors have horrible websites and are diffcult to obtain clear information for pricing - Forever Car was very simple. Given that Forever Car has a partnership with my credit union I was granted a very nice discount.
His knowledge is cosidered to be prime time.
My experience with Charlie Hohnstein was a very good measurably learning experience to picture a choice that
will make your decision to make. He makes the options
more suitable to make.
Easy to use and information was made…
Easy to use and information was made available quickly.
Polite, knowledgeable staff
Sarah was very polite, detailed and explained everything to me. Worked on giving me the best price.
My experience was refreshing Thera was…
My experience was refreshing Thera was very helpful professional friendly. She answered all my questions perfectly. In fact 5 stars are not enough for an employee like her so I rate my experience with her 40 STARS. And I meant every word .
Fast and easy
I was impress with his great customer…
I was impress with his great customer service, because this was the second time, I had spoken to him about a warranty for my car.
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