I bought XRemover from them on Friday morning. They were only supposed to send me a license key via email. It's been 24 hours and nothing. They're not responding to any messages. Absolutely no contact... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Narzędzie FoxFlash kupiłem u danego sprzedawcy i już po kilku dniach otrzymałem swoje zamówienie. Wszystko zgodnie z opisem. Nie było żadnych problemów z zamówieniem, dostawą ani rejestracją oprogram... Toon meer
Bedrijf heeft geantwoord
Absolutely love the services they provide, also their support is impeccable. I had big problems with the payment part(PayPal side mostly) but the FoxFlash’s team solved that in no time with me arrangi... Toon meer
Bedrijf heeft geantwoord
Simply magnificent. On my first purchase I was afraid because I didn't know the site and wasn't sure if it was trustworthy. I spoke with support, which is Bella. I thought she was just another ordinar... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FoxFlash.co.uk is FoxFlash ECU Tool Online Shop Supply FoxFlash ECU Programmer with Best Price and Tech Support.
Contactgegevens
China
- foxflash.co.uk
4,0
Goed
22 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Assistance rapide et efficace je…
Assistance rapide et efficace je recommande +++!
25 maart 2026
Review zonder uitnodiging
Antwoord van Foxflash
Merci beaucoup pour votre retour !
Nous sommes ravis que notre assistance vous ait satisfait.
Votre recommandation est très appréciée !
N'hésitez pas à nous contacter à tout moment si vous avez besoin d'aide.
I have not received my purchase, no response to my questions.
I bought XRemover from them on Friday morning. They were only supposed to send me a license key via email. It's been 24 hours and nothing. They're not responding to any messages. Absolutely no contact.
20 maart 2026
Review zonder uitnodiging
Antwoord van Foxflash
Hello,
We sincerely apologize for the inconvenience.
Due to the time difference, your Friday morning was already Saturday for us. Please note that we do not work on weekends, so there was a delay in processing your request.
We have now received your message and have already replied to your email and WhatsApp.
Kindly let us know if you still need us to activate the license for you.
Thank you for your understanding.
The support is very good
The support is very good! It takes a little while, but then it's fantastic! They helped me a lot via TeamViewer and got it working. Thanks!
19 maart 2026
Review zonder uitnodiging
Antwoord van Foxflash
Thank you so much for your kind feedback! 😊
We really appreciate your patience—sometimes it takes a bit of time, but we always do our best to make sure everything works perfectly for you.
Glad we could help you get it running smoothly via TeamViewer. If you need anything else in the future, we're always here to support you!
The service is excellent
The service is excellent, they respond quickly and help.
3 maart 2026
Review zonder uitnodiging
Antwoord van Foxflash
Thank you for your support! We’re glad you’re happy with our service and response time. We’ll continue doing our best to help whenever you need us.
Foxflash et lumière service dan le…
Foxflash et lumière service dan le mondes entier pour la réparation de l'automobile surtout les calculateurs les plus complexes merci beaucoup ou service client qui comiques très bien avec vous les client il et rapide et efficace merci merci AÀAAAAÀAAA+++++++±+++++++ 10/10
29 januari 2026
Review zonder uitnodiging
Antwoord van Foxflash
Merci beaucoup pour votre excellent avis !
Nous sommes ravis de savoir que vous êtes satisfait des produits et services Foxflash.
Notre objectif est d’offrir des solutions professionnelles et fiables pour la réparation automobile, en particulier pour les calculateurs les plus complexes, avec un service client rapide, efficace et à l’écoute.
Votre confiance et votre soutien nous motivent à continuer à nous améliorer chaque jour.
Encore un grand merci pour votre recommandation et votre note 10/10 ⭐⭐⭐⭐⭐
— L’équipe Foxflash 🚗✨
very satisfied with the service and…
very satisfied with the service and customer support, I give it the highest rating
12 januari 2026
Review zonder uitnodiging
Antwoord van Foxflash
Thank you very much for your kind feedback and for giving us the highest rating!
We’re truly glad to hear that you are very satisfied with our service and customer support.
Your trust and support mean a lot to us, and we’ll continue to do our best to provide reliable products and excellent service.
If you ever need any assistance in the future, please don’t hesitate to contact us.
Absolutely love the services they provide
Absolutely love the services they provide, also their support is impeccable. I had big problems with the payment part(PayPal side mostly) but the FoxFlash’s team solved that in no time with me arranging a bank transfer, on top of that I want to thank them for their huge patience and fast problem solving. 10/10
6 januari 2026
Review zonder uitnodiging
Antwoord van Foxflash
We truly appreciate your trust in FoxFlash. We’re sorry for the inconvenience you experienced with the PayPal payment, but we’re very glad our team could resolve it quickly by arranging a bank transfer for you.
Your recognition of our patience, fast problem-solving, and support means a lot to us. We’ll continue to do our best to provide reliable products and excellent service.
Thank you again for choosing FoxFlash 💙
https://www.foxflash.co.uk/
Bonjour je suis super content produit…
Bonjour je suis super content produit au top rien a dire je recommande en plus services au top soucie sur Instalation seul comme j’avais pas bien compris mes au final direct a distance en moins de 15 minute tous et fais a distance encore merci a tous l’équipe
10 december 2025
Review zonder uitnodiging
Antwoord van Foxflash
Merci, mon cher ami. Joyeux Noël en avance !
They had a problem and responded…
I had a problem with the software and they responded very quickly!
26 november 2025
Review zonder uitnodiging
Antwoord van Foxflash
Thank you for taking the time to share this positive review! We're delighted that our support team made a good impression and provided you with a quick solution.
Remember, you can always visit our website at foxflash.co.uk to explore more about our products and resources.
Have a great day!
The FoxFlash Team
Simply magnificent
Simply magnificent. On my first purchase I was afraid because I didn't know the site and wasn't sure if it was trustworthy. I spoke with support, which is Bella. I thought she was just another ordinary person who wouldn't be very helpful, but no! She's simply the person who has helped me the most in everything! Always ready to help and helpful. If you have any doubts, don't hesitate and buy, you won't regret it.
12 november 2025
Review zonder uitnodiging
Antwoord van Foxflash
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience, especially with Bella from our support team. We will definitely pass on your kind words to her. We look forward to serving you again!
Toujours pas reçus mon outils commandé…
Toujours pas reçus mon outils commandé le 25 octobre donc 24 jours toujours pas de réponse concrète je demande un suivi on me répond pas on me dit que je vais le recevoir cette semaine toujours en attente du suivi faites attention à vous ! Ce n’est pas sérieux
25 oktober 2025
Review zonder uitnodiging
Antwoord van Foxflash
Bonjour
Merci pour votre message. Veuillez m'envoyer le numéro de commande afin que je puisse vérifier. Tous les colis ont été expédiés. Nous aurions dû en discuter sur WhatsApp, n'est-ce pas ? Merci.
Sid 803 for bench and 807evo for obd…
Sid 803 for bench and 807evo for obd wow!
1 september 2025
Review zonder uitnodiging
I purchased Xirdecoder off them on…
I purchased Xirdecoder off them on Thursday, had a message back Friday morning with a link for software and asked for the id number which I sent. Expecting the software to be activated in a timely manner, which it was not. I'm still waiting Saturday now and been told by xir that the reseller foxflash is closed on weekends. Absolute disgusting Chinese company who have zero customer support. Very unhappy customer.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Foxflash
Subject: Regarding Your Xirdecoder Activation
Dear sir,
Thank you for your feedback. We understand your frustration, but we’d like to clarify a few points respectfully:
Weekend Operations: Foxflash, our authorized reseller, operates Monday-Friday during standard business hours (GMT+8). Like many companies worldwide, they are closed on weekends. Activation requests submitted outside these hours are processed on the next business day.
Timely Response: You provided your ID on Friday. Our team addressed your request promptly when business resumed on Monday—well within standard turnaround times.
Time Zone Consideration: As a China-based company, there is a significant time difference (GMT+8 vs. GMT/BST). We strive to respond efficiently during our working hours, and we appreciate your understanding.
Professional Conduct: While we regret your dissatisfaction, describing our company as "disgusting" and accusing us of having "zero customer support" is unproductive and disrespectful to our team, who resolved your query promptly on Monday.
We value your business and aim to provide clear communication about operating hours to manage expectations. If you require further assistance, we’re here to help during business hours.
Best regards,
Bella
Xir Customer Support
Thank you very much really at the top…
Thank you very much really at the top after-sales service very responsive he is looking for the imperative solution to help ❤️❤️
3 juli 2025
Review zonder uitnodiging
Antwoord van Foxflash
Dear friend,
Thank you so much for your kind words! We’re truly delighted to hear that our support met your expectations.
Providing timely and effective solutions is our top priority, and we’re glad we could assist you with your request. Should you need any further help—whether now or in the future—please don’t hesitate to reach out. We’re here for you!
Wishing you a smooth and productive experience with our software.
Best regards,
Dobra i rzetelna firma z dobrym wsparciem techniczym
Narzędzie FoxFlash kupiłem u danego sprzedawcy i już po kilku dniach otrzymałem swoje zamówienie. Wszystko zgodnie z opisem. Nie było żadnych problemów z zamówieniem, dostawą ani rejestracją oprogramowania. Sprzedawca służy pomocą zarówno na WhatsApp jak i drogą mailową. Jak do tej pory nie mam problemów z urządzeniem, wszystko działa jak należy. jestem zadowolony z zakupu i na pewno tutaj wrócę.
23 mei 2025
Review zonder uitnodiging
Antwoord van Foxflash
Thank You for Your Wonderful Feedback!
Dear Valued Customer,
Thank you so much for taking the time to share your positive experience with FoxFlash! We’re thrilled to hear that:
✅ Your order arrived promptly and matched the description perfectly,
✅ The software registration process was seamless,
✅ Our support via WhatsApp and email met your expectations, and
✅ Your device is performing flawlessly!
Knowing you’re satisfied with your purchase truly motivates our team. We’re honored by your trust and look forward to serving you again whenever you need us.
Welcome to the FoxFlash family! 😊
Warm regards,
The FoxFlash Team
https://www.foxflash.co.uk/
Il m a planté plusieurs calculateur…
Il m a planté plusieurs calculateur direction poubelle
1 januari 2025
Review zonder uitnodiging
Warranty problems
I bought the FOXFLASH set from them a few months ago. Delivery was fast from a UK warehouse. Now my BENCHBOX from the set is broken. They wrote back that the best solution for me was to buy a new BENCHBOX. They didn't even offer any price reduction. Another solution is to send BENCHBOX for repair, but as they wrote, it may take a long time. I had to ask several times for the address to return the BENCHBOX. I finally got an address to China. I'll send it back. However, I can't wait long, so I will buy a new BENCHBOX but elsewhere. Because the conditions cannot be any worse and the prices are the same everywhere.
11 juli 2024
Review zonder uitnodiging
Produit de qualité
Produit de qualité, envoi rapide, service technique après-vente très réactif
24 november 2023
Review zonder uitnodiging
I had a problem launching
I had a problem launching the application, the software wouldn't launch, the seller helped me straight away and everything worked again, Thank you!
23 november 2023
Review zonder uitnodiging
Good service fast reply good equipment
26 oktober 2023
Review zonder uitnodiging
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