Easy to book , helpful staff, clean and tidy storage unit , safe secure easy access , but would help if longer access hours . Great if moving home for short or long term storage. Highly recommend.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Used Fox Removals into a Fox Storage unit and it all went very well. My belongings were carefully packed into the van and then unloaded by the guys into a storage unit at the Taunton/Wellington site.... Toon meer
Bedrijf heeft geantwoord
Great facility, clean, good size and variety of modern, secure storage units. The staff could not have been more helpful and efficient. I made an error with my booking but it was rectified by 8am the... Toon meer
Bedrijf heeft geantwoord
Moving from Bristol to Taunton we needed some short term storage for some items we did not want to go in the removal van. The Wellington branch was ideal as it was just off junction 26 of the M5. Staf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fox Self Storage Ltd - Taunton
Geschreven door het bedrijf
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
Contactgegevens
Westpark, Chelston, TA21 9HD, Taunton, Somerset, Verenigd Koninkrijk
- 01823 213252
Fox Self Storage Ltd
4,1
Goed
21 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everyone absolutely brilliant all very…
Everyone absolutely brilliant all very helpful
15 augustus 2026
Antwoord van Fox Self Storage Ltd - Taunton
Thank you for your fantastic review, Lisa.
We are delighted to hear that you found everyone at Fox so helpful and that you had such a positive experience with our team.
Thank you for choosing Fox and for your lovely comments. We really appreciate it.
Overall a bad experience
Overall a bad experience, poor service and the person today literally seemed like they hated every aspect of their job.. Shocking.. cancelled and moved with immediate effect. Not recommended. Very unprofessional, dismissive with a true lack of care in assisting a customer. Local alternatives cheaper with better access times.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Fox Self Storage Ltd - Taunton
Thank you for your review, Chris.
We are disappointed to read your description of events as we do not believe it fairly reflects the interaction that took place.
At the time of your visit there was an outstanding balance showing against the account. Our staff member therefore needed to check that this had been cleared before reopening access to the storage unit. This was a perfectly normal account procedure and the matter was checked and resolved in less than 15 minutes.
We would also clarify that the conversation actually took place with your wife and, from our understanding, the exchange throughout was pleasant, polite and professional. We therefore do not recognise the description of our staff member as dismissive, uncaring or unprofessional.
We appreciate that even a short delay can be frustrating when trying to access your belongings, but our team have a responsibility to ensure accounts are correctly checked before access is restored. On this occasion that is all that occurred.
We are sorry that you subsequently decided to move your storage elsewhere, but we remain confident that our member of staff acted appropriately and professionally throughout.
Very friendly and helpful staff
Very friendly and helpful staff, clean and bright common areas and storeage units.
5 augustus 2026
Great choice of units at an affordable…
Great choice of units at an affordable price (I had an offer for the first 8 weeks).
Really helpful and polite staff.
11 juli 2026
Clean , tidy and secure
Easy to book , helpful staff, clean and tidy storage unit , safe secure easy access , but would help if longer access hours . Great if moving home for short or long term storage.
Highly recommend.
3 juli 2026
Opening times
The facilities and staff are great. The only disappointment is the opening times. Being open on a Sunday would be great.
26 juni 2026
Antwoord van Fox Self Storage Ltd - Taunton
Thank you for your review, Mr David.
We are delighted to hear that you have been pleased with both our facilities and our team. Your kind comments are greatly appreciated.
We also appreciate your feedback regarding our opening hours. We understand that Sunday access would be convenient for some customers and will certainly take your comments into consideration as we continue to review our services.
Thank you for choosing Fox and for taking the time to share your experience.
All very professional would recommend
5 juni 2026
Antwoord van Fox Self Storage Ltd - Taunton
Thank you for your review, Andrew.
We're pleased to hear that you found our service professional and that you would recommend us to others. Recommendations are one of the greatest compliments we can receive, and we are grateful that you took the time to share your experience.
Thank you for choosing Fox Self Storage
Used Fox Romovals & Fox Storage…
Used Fox Removals into a Fox Storage unit and it all went very well. My belongings were carefully packed into the van and then unloaded by the guys into a storage unit at the Taunton/Wellington site. Great job, thank you.
11 mei 2026
Antwoord van Fox Self Storage Ltd - Taunton
Thank you for your kind words, Paul! We’re glad to hear that your belongings were safely packed and unloaded into the storage unit at the Taunton/Wellington site. If you need any assistance in the future, please don’t hesitate to reach out.
Very Helpful Staff
Very Helpful Staff. Clean, easy to access units with readily available trolleys to transport belongings.
20 april 2026
Antwoord van Fox Self Storage Ltd - Taunton
Thank you for your kind feedback. We are pleased to hear you found the team helpful and the storage units clean and easy to access. It is also great to know the readily available trolleys helped make transporting your belongings more convenient. We appreciate your support.
Great service, friendly staff.
Great service.
Friendly, helpful staff. Made the whole experience easy,
1 september 2025
Antwoord van Fox Self Storage Ltd - Taunton
Thank you for your kind words, Zane! We’re glad to hear you had a great experience with our friendly and helpful staff. We look forward to assisting you again in the future.
Clean and tidy units opening times…
Clean and tidy units opening times especially evening could do with going until 6pm or 6:30pm as it’s hard to get there after work. Prices are a tad high but over all good service
20 maart 2026
Antwoord van Fox Self Storage Ltd - Taunton
Thank you Mark for your feedback.
We are pleased to hear you found the units clean and tidy and that you were happy with the overall service. We also appreciate your comments regarding opening times and pricing, and will share this with the team as we are always looking for ways to improve.
Thank you again for taking the time to share your experience.
Great facility and helpful, efficient staff
Great facility, clean, good size and variety of modern, secure storage units. The staff could not have been more helpful and efficient. I made an error with my booking but it was rectified by 8am the next day. An excellent service all round.
11 december 2025
Antwoord van Fox Self Storage Ltd - Taunton
Thank you for your wonderful feedback. We are delighted to hear that you were pleased with the clean, modern and secure storage facilities, as well as the range of unit sizes available. It is great to know that our team were helpful and efficient and that your booking issue was resolved so quickly. Your kind words mean a great deal to us, and we are very glad you chose Fox Self Storag
Antwoord van Fox Self Storage Ltd - Taunton
Thank you, Miles. We are so pleased to read your review and comments about our team and facility in Wellington.
Main issue is amount of time the store…
Main issue is amount of time the store is not accessible. Every Sunday and bank Holidays.
Also closes by 5.30pm week days.
11 oktober 2025
Antwoord van Fox Self Storage Ltd - Taunton
Thank you for your feedback, June. We’re sorry to hear that our access hours have caused you some inconvenience. Our current opening times are designed to balance accessibility with on-site security and staff availability, but we do review them regularly based on customer feedback. We appreciate you sharing your thoughts, and we’ll take your comments into account as we continue to look at ways to improve our service. Thank you for choosing Fox Self Storage.
Easy Self Storage
Moving from Bristol to Taunton we needed some short term storage for some items we did not want to go in the removal van. The Wellington branch was ideal as it was just off junction 26 of the M5. Staff were friendly and the site clean and easy to access. It was also good value and met your needs. Would recommend.
3 maart 2025
Antwoord van Fox Self Storage Ltd - Taunton
Thank you, Peter. We’re pleased to hear that our Wellington branch was convenient for your move between Bristol and Taunton, and that you found the site clean, accessible, and good value. It’s great to know the team were friendly and that the facilities met your needs. We really appreciate your recommendation and thank you for choosing Fox Self Storage.
Lovely staff and facilities
Lovely staff and facilities. The weekend opening times aren't great.
6 oktober 2025
Antwoord van Fox Self Storage Ltd - Taunton
Thank you, Alan. We are very pleased to hear that you were happy with our staff and facilities. We appreciate your feedback regarding weekend opening times, your comments are valuable and will be shared with our management team for review. Thank you for choosing Fox Self Storage.
Fox Storage were very kind and…
Fox Storage were very kind and thoughtful. The facilities were clean and easy to use.
18 september 2025
Antwoord van Fox Self Storage Ltd - Taunton
Thank you, Julie. We are delighted to hear that you found our team kind and thoughtful, and that the facilities were clean and easy to use. Your feedback means a great deal to us and we truly appreciate you choosing Fox Self Storage.
Absolutely brilliant customer service.
Absolutely brilliant customer service.
Definitely use again if needed.
Lock up was perfect.
5 september 2025
Antwoord van Fox Self Storage Ltd - Taunton
Thanks so much for the kind words, Phillip! We’re really pleased to hear everything went smoothly and that the lock-up was just what you needed. We’d be more than happy to help you again anytime.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.