FPS Fire- Fire Protection Services Ltd Reviews 

Tom from FPS visited to explain the Sprinkler system in our new Persimmon home. The insight and explanation was far more detailed than could be taken from the documentation supplied in the Welcome pack, so a visit is certainly worth booking.

Nathan arrived early by arrangement and did a very thorough inspection. He was very pleasant and helpful.

Great service. Informative.

Customer care visit from Tom at FPS. Great service, explained the system and showed how to isolate incase of an emergency

Tom Gwinnett was great, really easy to talk to and now understand how the system works

Tom visited for a complimentary usage demonstration and he was brilliant! Very informative and also said he would do a further check to ensure we had the correct parts. Couldn’t be happier with the service

The engineer was efficient and courteous

Quick, on time, friendly and efficient. I couldn't ask for a better service. Thank you and see you next year.

Nathan came to complete our 1st service for our sprinkler system. He was professional and friendly throughout whilst carrying out the service with care in our house. He was happy to explain what he was doing and was able to answer any questions we had. Another great experience with this company who have staff with great knowledge and customer service. Thank you Nathan

Nathan completed our annual service today -knowledgeable and courteous -a pleasure to do business with
Geoff

Professional service throughout provided.

Nathan was a great help in trying to troubleshoot our system. He was punctual, had excellent communication skills and was approachable. I would recommend his services.

Friendly, knowledgeable and reassuring. Tom turned up on time (which is always appreciated!) and explained the system clearly, answering my questions without any judgement if they were silly or not and I even got a sticker with instructions in case I forgot anything 😁 - lovely, professional lad, thank you!

Service completed by Nathan. Very knowledgeable and gave us some advice on some issues that we may come across. A service that I will continue to request every year. Diolch

Tom came out to give us a demonstration of the sprinkler system. Explained everything clearly and concisely, and booked us in for our annual service, which was completed by Nathan. Again, excellent service and happy to answer any questions!

Tom completed a “customer care” visit to explain the workings of our residential sprinkler system.
Tom represented FPS very well by being punctual, enthusiastic and very informative. I liked the fact that Tom brought examples of the components with home and explained how they worked.
Tom was also considerate by wearing overshoe protectors in our new home.

Tom Visited my property this morning and in all of my years I have NEVER experienced such a professional person representing their company in such a professional manner. I am a Chief Executive Officer and I would like to say thank you very much to Tom who is a fine example to his company. I would definitely like to make a very serious point that senior management should look at promoting Tom into a senior position. I was absolutely delighted with the excellent manners and the conduct which Tom displayed and he is an outstanding member to the FPS team. Kindly take onboard my recommendation to promote Tom into a senior position, Tom with his approach will encourage more customers to come on board and stay long term with FPS. I am grateful for such an excellent young man who demonstrated exactly how things work. Thank you in advance .Kind regards Paul Reynolds Chief Executive Officer )

Had a bronze yearly service from Nathan as part of my rental tenancy.
Engineer arrived on time and completed in approximately half hour. Explained what the service was checking and how the system works.
Information was given to isolate internal and externally.

If I was to own a property with sprinklers in the future I would use FPS to service.

The fire system was installed in my new built house 2 years and a half ago. Booked for an annual check at a discount rate. Tested the pressure and make sure it works. Detailed report was received about 2 hours after the check. Good experience.