Framesandgear Reviews 104

I’m absolutely impressed with Frames & Gear! The service is outstanding – fast, friendly, and incredibly customer-focused. You really feel well taken care of throughout the entire process. On top of that, the product quality is excellent: well-crafted, durable, and exactly as described. My Sworks looks even better now ;)

Fantastic customer support service and the computer mount quality & design is second to none. I have purchased the Wahoo computer mount and the Gopro add-on for my Tarmac SL8. Outstanding turnaround time (order was shipped on same day of purchase and arrived here in Australia less than a week after!!) Highly recommended :-) I will certainly shop from Framesandgear again.

Needed two replacement bolts for my frames and gear out front mount, placed order Wednesday afternoon and they arrived less than 24hours later in the UK.
Totally amazing customer focused service and amazing quality products.

Had a question about UDH for my new Dogma GR which wasn't under the listed models. Got a very prompt response back from the founder Kristoffer himself no less. Got thing sorted for the right product and placed my order. 2nd time w/ a F & G product and 100% happy. Amazing service too.

Perfect materials and excellent communication with Kristoffer

Rugged well made product fits exactly to the bicycle and Garmin. Delivery within three days.

I've fiddled with tail light attachments for years. Thanks to Frameandgear for making a great, bombproof product!

Upgraded my cockpit with their computer mount plus 2 GoPro adapters

Great products, fast delivery and quick response to questions.

Fully recommend them.

Great products, tailored to your gear and needs - and outstanding customer service

Great computer mounts and saddle mounts to Garmin Edge 530. A great suport to client.

Great service. Emailed with questions and got answers straight away and I was able to order the correct part. Arrived super quick. Highly recommend! Thanks team.

ottimo sito tutto molto chiaro.
Ho comprato un forcellino. Fatto benissimo e di ottima qualità.
Servizio clienti molto efficiente e disponibile.
Spedizione velocissima.

besides having high quality products, i experienced epic customer support:

despite my hard attempt to put everyone into chaos by ordering the wrong part, forwarding the wrong eMail and sending another confusing one - i got the help i needed - in the evening, very friendly and on point.

That led to a good night sleep and excitement to get the correct mount for my Canyon.

Extremely fast shipping that matches the quality of the products. I have a few F&G components all have been problem-free. Customer support is 10/10.

5-star service from this company.
There was an issue with my order delivery, even though this was out of their hands the team at FramesandGear were super helpful and responsive to get it resolved.
Quality of the product is also excellent.
Thank you.

Fantastic communication. Prompt despatch. Great packaging. Better than OE product. I cannot see how the service could have been improved in any way.

Great products and even a better after sales service.

Super high-quality products.
Fair prices for uncompromising quality.
A clear and easy-to-use website.
Efficient, courteous, and patient customer service.
Very fast shipping.
Highly recommended to order from Framesandgear!

I came across Framesandgear when searching for a better computer mount. When I received my first delivery I was quite impressed by the quality as well as the quick delivery from Denmark to Germany.
Step by step I ordered more parts for my beloved bikes: computer mounts, saddle mounts for bike radars and race numbers, direct derailleur hangers - all of them are of high quality.
What I have also have to mention here is that I experienced outstanding support from them when I was insecure about the compatibility. They checked the case for me and would have taken it back ( just in case, but it was not necessary).