fraserjamesblinds.co.uk Reviews 

598
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We moved into a new house and had several different styles and colours of blinds in the house from Fraser James Blinds. From start to finish the professionalism was absolutely amazing. The choice of b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautiful product and fabulous service from start to finish. Our Fitter Ned couldn't have been more efficient, tidy and super-cheerful despite one of the hottest days of the year. I used Fraser Blind... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've just had our shutter blinds fitted and are delighted with the result, they've made such a difference in every room, why did we not do this sooner? Fraser James are a first class company to dea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always efficient fitters who are friendly and get on with the job. This is the second time I have had shutters fitted, previously having the front of the house done. Absolutely love them! Couldnt be h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Jaloezieënwinkel

Geschreven door het bedrijf

Well established Family Business, suppling Window Blinds, Shutters and awnings to Residential and Commercial Properties. Covering Leicestershire, Northamptonshire and Warwickshire.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

598 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(598)

114 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish, really please with my perfect fit blinds. Already had requests from family who are now reaching out to Fraserjamesblinds for their homes.

3 oktober 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you so much for your recommendations and lovely review! Katie @ FJB

Beoordeeld met 5 van de 5 sterren

Happy customers!

We are very pleased with our blinds that we had fitted on our patio doors. The fitter was professional and did an excellent job.

2 oktober 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you Sarah :) Katie @ FJB

Beoordeeld met 5 van de 5 sterren

Fraserjamesblinds-Much better than I expected!!!

Every step of the way, from booking a measurement and guidance appointment (agent was friendly and informative), choosing your blinds and arranging a fitting is made so easy by the staff,whether on the phone or in person. Would recommend this company.

3 september 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you so much, this is great feedback thank you :) Katie @ FJB

Beoordeeld met 5 van de 5 sterren

Really great company from start to…

Really great company from start to finish. Great service, great price, great product. Cannot fault.
Thank you 🙂

4 september 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you Tom! Katie @ FJB

Beoordeeld met 5 van de 5 sterren

Blind installation

Good service and communication from start to finish and very professional.

15 augustus 2024
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Antwoord van fraserjamesblinds.co.uk

thank you for leaving us a lovely review :) Katie @ FJB

Beoordeeld met 5 van de 5 sterren

Regular customer

I’ve used Frazer James multiple times over the years and recommended them. Every time the service and fitting has been first class and quality of blinds is excellent

6 augustus 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you so much! Katie @ FJB

Beoordeeld met 5 van de 5 sterren

A professional and efficient service

A professional and efficient service. We had measuring completed for roller blinds throughout the house and a quote which was competitive and which we accepted. Looking forward very much to having the blinds fitted shortly.

31 juli 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you for leaving such a lovely review, we are sure you will love your blinds :) Katie @ FJB

Beoordeeld met 5 van de 5 sterren

Shutters

Great service, really happy. Fitters are fantastic, really know what they are doing and have loads of knowledge about shutters. Left the house immaculate after fitting. Very very happy customer. Thank you

13 augustus 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you for taking the time to review us Collette :) Katie @ FJB

Beoordeeld met 5 van de 5 sterren

From sales to fitting all staff have…

From sales to fitting all staff have been extremely helpful, a great look and tidy fitters. Highly recommended. Thank you.

6 augustus 2024
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Antwoord van fraserjamesblinds.co.uk

Thanks Jo :) we really appreciate you leaving a review. Katie @ FJB

Beoordeeld met 5 van de 5 sterren

Excelent work done

Excelent work done, professional

7 augustus 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you for taking the time to review us :) Katie @ FJB

Beoordeeld met 5 van de 5 sterren

Very professional from start to finish

Very professional from start to finish
Fab product and we are really pleased with the finished product
Would definitely recommend and we will be using them again

1 augustus 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you Vivien! Such a lovely review :) Katie @ FJB

Beoordeeld met 5 van de 5 sterren

There courteous & politeness

There courteous & politeness, when attended ing appointments for queries & fittings is second to none.There vibe that they give off puts you immediately at ease, and they are very professional in the way they conduct themselves. Had blinds fitted & having a quote for a media wall.They also respected my property when doing there fit for my blinds & left the property spotless.

31 juli 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you so much for a lovely review Martin! We shall pass this on to the whole team :) Katie @ FJB

Beoordeeld met 1 van de 5 sterren

Awful company take your money and gone!!

Ordered shutters as recommended by Fraser James . Was worried about the light being blocked. He told me the light would not be blocked. It is blocked the rooms are so dark it’s awful.
3 of the 4 shutters went in easy, just few minor scratches to walls.
The last shutter would not go in, the fitter had saw it down, which took nearly 2 hours, what a mess looked like it had been hacked at. When finally he managed to get it in, scratched all walls and window sill, what a mess on a brand new house!!
Also all shutters should have an attachment on the back for cleaning purposes. Only one came with it on, why would I order only one??
The fitter did say he could take it off, as not the same as the rest, but there would be holes all in the back of it!
Never known a company where you pay upfront, before anything being fitted!!
No aftercare what so ever!

15 juli 2024
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Antwoord van fraserjamesblinds.co.uk

Hi Nicola, thank you for your review. We are sorry to hear that you are disappointed with the installation of your shutters.

Our installer reported back to our Aftercare Team after the installation to say he did have to plane the top and bottom frame of one of your shutters. This can sometimes occur if the actual window recess is slightly out, it is not a fault of the surveyor and our shutter installers are trained to make the relevant adjustments on site if needed. Upon completion you advised you were happy with the overall finish. Our Aftercare Team follow up every installation with our installers and it was noted there was no action required.

It is disappointing to receive such a negative review before we have been made aware of any issues. As a company we pride ourselves in our Aftercare service and if we are made aware of any problems we will always endeavour to ensure they are rectified.

Both our Aftercare Team and one of the Directors have since spoken to you offering a revisit to discuss your concerns but you declined our offer.

Our payment terms on our bespoke made to measure products are stated in our terms and conditions when placing your order.

If you do wish to discuss this further, please call our office on 0116 2779024, selecting option 3 for our Aftercare Team who will be happy to help.

Beoordeeld met 5 van de 5 sterren

Excellent service yet again

Excellent service yet again , very polite and after blinds fitted cleaned everything away.

10 juli 2024
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Antwoord van fraserjamesblinds.co.uk

Thank you for your review Carol :) We really appreciate the feedback :) Katie @ FJB

Beoordeeld met 5 van de 5 sterren

Tomas our fitter was so professional-…

Tomas our fitter was so professional- blinds beautifully fitted with no mess. Very friendly and polite.

12 juni 2024
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Antwoord van fraserjamesblinds.co.uk

We are so pleased you are happy with your blinds and the service you received :) Katie @ FJB

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