Frayt Technologies Reviews 229

Went to pickup only to be told that some other driver picked it up. They don't compensate for this. Most of the items are extremely heavy and you have to load and unload the items. This company is not worth driving for they only care about themselves not their contract drivers. They are all about churning and burning.

Horrible company to drive for. Arrived at location and the order was already picked up. They tell you to use the chat in app for any issues. Chat doesn't work. No phone number to reach anyone. Drive for someone else.

The application fee is a fraud
I applied for car delivery and submitted the correct information.I even submitted photo of my car.I request my application to be reviewed properly.I believed the application fee is for background check.The amount of time it took to reject my application indicate a through review was not done.

SCAM be aware they charge you a 40 dollar fee to apply , collect your money and after 1 day they said that even your vehicle don't quality or the market you apply are not hiring at the moment .

Trash company doesn't give a valid reason and takes your money just to tell you, your insurance isn't sufficient. Even tho there's full coverage on a bank owned vehicle.

Signed up this past week and was approved a few days ago. Got a notification this morning at 8:00am
I accepted the delivery and made it to the pickup point in 20 minutes. When I arrived the store manager told me the package was picked up last night by another driver and the driver didn't know how to mark the package delivered in the app.

I messaged FRAYT to tell them what happened and that I was there in less than 30 minutes. I was told there would be no compensation. I reminded the person that I was there within the 30-minute timeline and that there was no package there for me to pick up. Again, I was told that I would not be compensated for the attempted pick up.

If this is how they treat drivers especially when the fault lies with them, I'd rather shovel horse sh!t.

Stay far away from this company if you're looking for a side hustle.

This business is a scam. They require drivers to pay a $40 background check fee but did not even conduct the background check before completely denying my application, due to something as minuscule as just increasing my insurance policy. They try to use their Terms of Service against people in order to keep their money instead of allowing applicants to rectify any issues. Their business model is unethical and delivery drivers who are just looking to make money instead of have their money taken from them, should steer clear from this company.

If I could give this company zero stars, I would they trap you into paying for the application fee neglect to tell you that you need specific insurance coverage which I did not see. I applied for the application only to be denied. I don’t have money to give out to people for free, this company steals money from their customers . Not to mention, I’ve asked to speak to supervisor twice or a manager, and nobody can give me any information as far as how to get a hold of a supervisor or manager to take care of the situation. Do not apply with this company they will take your money and deny you.!!!!!!

All they want is your $35.00 background check fee. I applied and the application was rejected because I entered my Cargo VAN instead of my SUV for deliveries. They still charged a $35.00 background check fee even though they never intended to approve the application. They gave the excuse that their APP says the fee in Non-Refundable but the APP also states that a Background Check would be performed AFTER approval and before the APP can be used. Low life companies like this just steal background fees from anyone who applies. I actually disputed the charge since it is ILLEGAL charging someone for something that you didn't provide. I will also be filing a complaint with the FTC so they can check out the scam they are playing on many drivers.

I went through the process of filling out an application with this company. After taking my money they inform me that I wasn't approve for so many reason. But when I looked at all reason all were false. I ask for my refund of $35 back I was giving that application fee are non-fundable.

Fast confirmation of driver, easy to use, good communication

I have worked with a lot of different logistics companies over the years and Frayt is one of the best. Frayt is professional with every aspect I have felt with them. Sometimes companies are less than helpful when you are not on their platform Frayt gave me a way to communicate and communicated with me promptly. The only reason I gave them 4 stars is there isn’t enough work to keep me busy all day. I would drop everything else if they had the work.

Professional, pleasant to deal with and the pay is better than most.

I got orders left and right the first week when I signed up. Some of which were just too far for the amount of pay and mileage. After that, it slowed down considerably. I was hopeful, and wanted to believe that Frayt was going to be one of the best gigs out there...nope. It's rare to catch an order, even with the app open and ready. As soon as I click on accept, it's gone right before my eyes, as if it were never there. This wasn't happening before, and I don't believe that there are many drivers in my area. There's something going on behind the scenes that needs to be fixed. I was told by tech support that they are working on some things, but this is ridiculous. They updated the app, and it isn't any better. I get bumped out, out of nowhere, and have to literally log back in. I used to pick up from a business twice a day, almost every day. The last time that I was there, I was told that I was the third person who came to pick up the same order that had been canceled by the customer. He said that he had informed Frayt three times about the cancellation, but drivers kept showing up. He said that he didn't like Frayt, and I have not seen a request come from that business since.

Frayt is a trustworthy platform with excellent driver support. However unless your city is 500K you will not find it can keep you busy if you have a Cargo Van. A city size of 200K is maybe a side hustle but with a city of 500K Plus you can make a living with it.

Fast and reliable - thanks!

The driver cancelled the quote and no one is accepting it now, the order needed to be delivered today

Impressive Network, quality driver base, great support team