Free My Paws Reviews 1.216

Great service and information. Just wish the vest were a little softer/flexible and better straps. Everything else is great!

You are the best, your web site is easy and the response time in receiving my items is fantastic. I recommend your site to all my dog owner friends. Thank you

The first time I worked with Free My Paws they were fabulous. I applied for and received a "service dog letter" When I renewed this year, I had to follow-up multiple times to get the letter email to me after I had paid for it. I have requested hard copies of the package which was emailed to me three times (since I do not have a printer) and I am still waiting......Everyone is very polite, but this time the process has been very slow.

Too much money for what you get. I’m on SS certificate isn’t worth anything when you need proof I was turned away with my Bella from grocery store. Wish I still had my money and they had their stuff back had to go through PayPal to get complete order. Wish I had my money back. 💔💔

Very customer focused and efficient in delivering their service

Simple instructions to follow for registering your pet. You can choose which package is best for you. Quick response, very helpful.

I have used this service for about 3 years now. In general they have an amazing turn around time. Jared is quite friendly and helpful. He is also quick to follow-up on things. It's almost too easy.

Free My Paws is the best! So easy to deal with with such understanding and professional people! Totally recommend to anyone trying to stay connected with their loved animal!

Wonderful customer service. ...so clear, so supportive, so nice!
What else would you want?

I will recommend this company! They took time to explain the package I chose! Thank You again!

This is a wonderful resource for assistance with your pet needs and you. I had prompt responses from a therapist who was understanding and I could reach out to for questions. As for merchandise, I ordered the wrong size vest for my dog and called to get the correct sizing. They were very helpful and sent the correct size immediately. I recommend this site and in fact I renewed after a year.

The bronze kit that I received was very good.

Fast friendly service. Received the vest in less than a week. Great job.

We never received tag for Bella.
We never got corrected ID card with Irwin Robinson as the dog owner.

Love this website. Lots of great information and products. I have been a loyal fan for years.

very responsive, fast and professional, both times i used them it was a hassle-free transaction, great service!

Reasonably priced and pleasant to deal with. Doesn’t make you feel uncomfortable or embarrassed about your situation.