Won a pair for my wife in a competition. Her initial reaction was that they were 'super'. Then she went for a walk in them - 'Like walking on clouds'. I'm just hoping she doesn't look at the catalo... Toon meer
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Lees wat reviewers zeggen
Ms gray was very helpful and rang me as she said she would. I was delighted with my fridco sandals., size 7 perfect, savannah size 7 much longer and not suitable, perhaps the 6 would have been bette... Toon meer
I like the sandals themselves. Very comfortable and are a very good fit. Would consider buying another pair in a different colour.
Delighted to get these lovely leather ankle boots in the sale. My 4th purchase from Free Spirit over the years. All comfortable and very well made. I particularly loved the fact they provided an addit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Free Spirit is a brand of West Midland Shoe Company; a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contactgegevens
West Midland Shoe Company Ltd, ST14 8HU, Uttoxeter, Verenigd Koninkrijk
- 01889 561790
- info@freespiritshoes.com
- freespiritshoes.com
4,5
Uitstekend
32 reviews
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Like walking on clouds
Won a pair for my wife in a competition. Her initial reaction was that they were 'super'. Then she went for a walk in them - 'Like walking on clouds'. I'm just hoping she doesn't look at the catalogue and decide she wants another half-dozen colours!
10 juni 2026
Review zonder uitnodiging
Quality of shoes are brilliant
Quality of shoes are brilliant
Very comfy
Delivery was on time
26 mei 2026
Free Spirit Shoes - Sandals
I like the sandals themselves. Very
comfortable and are a very good fit.
Would consider buying another pair in
a different colour.
27 mei 2026
Very pleased with my sandals
Very pleased with my sandals, very comfortable, would definitely recommend.
27 mei 2026
Antwoord van Free Spirit Shoes
Good Morning
We have just seen your 1* Trustpilot review and this is the first we have heard about this, firstly our apologise for this delay, perhaps in the future if you have any queries you could contact us first so we can try and resolve them before leaving a negative review.
I have looked into the tracking on your parcel and it would appear that Royal Mail may have lost this. Royal mail tell us 9.9 time out of 10 the parcels do get there but we have to allow 10 working days before we can log a claim with them.
I will be checking this daily until the end of the day on Monday and I can assure you I will be making a claim with Royal Mail if this has not been delivered.
In the meantime if this does get delivered can you please let me know and we can then send out a replacement on Tuesday to you.
Kind Regards
Diana
The Free Spirit Team
West Midland Shoe Company
Quick delivery and as described
26 mei 2026
Great shoes
Great shoes - comfortable, stylish, hard wearing. My last pair of sandals lasted 8 summers!
26 mei 2026
Ms gray was very helpful and rang me as…frisco v savannah
Ms gray was very helpful and rang me as she said she would. I was delighted with my fridco sandals., size 7 perfect, savannah size 7 much longer and not suitable, perhaps the 6 would have been better. Seems the is no consistency in sizing.
We were travelling the next day so unable to return the savannah shoes.
I have fridco in all colours and if the savannah had would buy more.
30 april 2026
Lovely sandals quite stylish…
Lovely sandals quite stylish comfortable, will buy other styles from brand, quite reasonable priced also. happy with purchase.
27 april 2026
Happy to receive sandals posted all the…
Happy to receive sandals posted all the way to Australia. Great service.
13 april 2026
Brilliant service
Brilliant service, returns and refunds prompt. Delivery timeframe excellent and the quality is great
13 april 2026
Excellent service and qyick delivery
13 april 2026
That's how customer service should be *****
I bought a pair of Jada shoes while on holiday. As they were like wearing gloves on my feet I wanted to buy another pair. One problem I have small feet and could not find my size anywhere. So I emailed the company got a reply the same day from Dianne, who said that new stock had come in and that she had put my size onto their web site. Shoes ordered 5 mins later and arrived 2 days later. Brilliant customer service and really lovely shoes. Just what my feet ordered and I will be buying more from them in the future.
20 april 2026
Review zonder uitnodiging
Antwoord van Free Spirit Shoes
Hi Tracey
Thank you for taking the time to write us a 5* review. It was lovely talking to you and I remember I conversation well.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Antwoord van Free Spirit Shoes
Hi Shelagh
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Frisco Sandals now the sun is finally out!!
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Antwoord van Free Spirit Shoes
Hi Caroline
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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