I received a very professional and empathetic service from these people. At my lowest ebb they helped me get organised, advised me and generally took a huge weight off my shoulders. Could not have... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have used FSUK for a number of years and I have always received a great service and can recommend them to anyone who might need help and advise. My financial circumstances just recently changed and... Toon meer
Excellent service and a great company to assist settle debts. No pressure no hard sell. Professional advice given either by phone or WhatsApp. I will be dept free within the next few months having bee... Toon meer
Kind, helpful and non judgmental about my situation. Feel they are on my side and at the end of the phone whenever I need them. There is an annual review and they care only for my well being and makin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Fresh Start UK has provided expert debt advice to over 12,000 customers since 2009. We specialise in helping customers manage their debts and becoming debt-free. We are authorised and regulated by the Financial Conduct Authority and offer a range of solutions to deal with unsecured debts. We offer a friendly, fast and non-judgemental service.
Contactgegevens
Fourth Floor, 48-50 Lowgate, HU1 1EN, Hull, Verenigd Koninkrijk
- 01482 247999
- contactus@freshstartltd.com
- freshstartltd.com
4,9
Uitstekend
2K reviews
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Fresh Start UK
Thank you for your review! We're glad to hear you found our team friendly and helpful.
If you ever need anything else, we're always here to support you. Wishing you all the best!
Excellent service very helpful and…
Did not want to make a review, please remove from site
17 oktober 2025
Antwoord van Fresh Start UK
Thank you for leaving us a message, Martin.
We can't remove reviews, unfortunately. Only Trust Pilot or yourself can. If you check your account with TrustPilot, you should be able to find the option to do this.
Thank you, and all the best.
Lovely friendly staff who are really…
Lovely friendly staff who are really helpful and understanding, nothing too much trouble
17 oktober 2025
Antwoord van Fresh Start UK
Thank you for your lovely review, Andrew.
We're so pleased to hear that you've found our staff friendly, helpful, and understanding.
We always aim to make things as easy and stress-free as possible, so it's great to know that nothing felt like too much trouble.
If you ever need anything, we're always here to help. Wishing you all the very best!
Very efficient & helpful
17 oktober 2025
Antwoord van Fresh Start UK
Thank you for your review!
We're glad to hear you found our service efficient and helpful.
If you ever need any further support, we're always here to help.
Wishing you all the best!
Weight lifted
15 oktober 2025
Review zonder uitnodiging
Antwoord van Fresh Start UK
Thank you for your review, Beki.
We're so glad to hear that you feel a weight has been lifted.
Helping to ease financial worries and bring peace of mind is precisely what we aim for.
If you ever need anything, we’re always here to help.
Wishing you all the best!
I recommend cooperation..
I recommend cooperation... great cooperation... very nice employees... I could count on help and advice every time... very honest approach to the client... the best help for me... thank you very much for everything
7 oktober 2025
Antwoord van Fresh Start UK
Thank you so much for your lovely review, Sylwia.
We're genuinely grateful for your kind words and recommendation.
It’s wonderful to hear that you felt supported, received honest advice, and could count on our team whenever you needed help. That’s exactly the experience we aim to provide to every client.
If you ever need anything in the future, we’re always here for you.
Wishing you all the very best
Roman W
I don't know how to thank you, especially Tom, for settling the matter super quickly, I can start my life again, Thank you very much!!!!Brilliant job!!!!
9 oktober 2025
Review zonder uitnodiging
Antwoord van Fresh Start UK
Thank you so much for your incredibly kind words! We’re absolutely delighted to hear that Tom was able to help you so quickly and that things are now in a place where you can make a fresh start.
It means the world to us to know we’ve made such a positive difference, and we’ll be sure to pass on your comments to Tom.
If you ever need anything in the future, we’re always here to help. Please do not hesitate to reach out to us.
Wishing you all the very best.
These guys certainly know there job…
These guys certainly know there job instead out
7 oktober 2025
Review zonder uitnodiging
Antwoord van Fresh Start UK
Thank you for your feedback, Joe.
We're so glad to hear that you’ve felt confident in our service and the support we've provided to you.
Knowing we’ve been able to make a difference means a lot to us. If you need anything at any time, please do not hesitate to reach out to us.
Wishing you all the best!
great service.thanks
7 oktober 2025
Review zonder uitnodiging
Antwoord van Fresh Start UK
Thank you for your kind words! We're really pleased to hear you're happy with the service.
If you ever need anything, we’re always here to help.
Wishing you all the best!
Excellent
Faraz made the whole thing so easy and simple. Guided me step by step! Looking forward to a better and easier/ more manageable financial future. Thank you so much.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Fresh Start UK
Thank you for your lovely feedback, Sophia.
We're so pleased to hear that Faraz was able to make the process easy and guide you every step of the way.
It's great to know you're feeling positive about your financial future. That’s precisely what we aim to help with.
If you ever need anything else, we’re always here to support you.
Wishing you all the very best.
Faraz went above and beyond for me
Faraz went above and beyond for me , in ensuring I understood what was saying and taking his time as I have bad aniexty. Highly recommend this company
29 september 2025
Review zonder uitnodiging
Antwoord van Fresh Start UK
Thank you so much for your kind words. We're truly pleased to hear that Faraz was able to support you with such patience and care, especially knowing you were feeling anxious.
Going above and beyond for our clients is exactly what we strive for, and it's wonderful to know that Faraz helped make the experience more comfortable for you.
Your recommendation means a lot, and if you ever need anything else, we're always here to help.
Wishing you all the very best!
Kept fully informed of how plan is moving.
Excellent service and keeps you informed if things change .you do not have to worry about any creditors contacting you on a constant basis .
23 september 2025
Antwoord van Fresh Start UK
Thank you for your fantastic feedback, Mark.
We're so glad to hear that you’ve found the service reassuring and that it's helped ease the stress of dealing with creditors.
Keeping you informed and giving you peace of mind is exactly what we aim for, and it’s great to know we've achieved that for you.
If you ever need anything, we’re always here to help.
Wishing you all the best!
Helpful & informative…
Helpful & informative staff,comprehensive explanations to all service
13 september 2025
Antwoord van Fresh Start UK
Thank you for your kind feedback, Michael.
We're really pleased to hear that you found our staff helpful and informative, and that the explanations provided were clear and comprehensive.
Making sure you feel confident and fully informed is a top priority for us.
If you ever need anything else, we’re always here to support you.
Wishing you all the best!
Antwoord van Fresh Start UK
Thank you for your wonderful feedback, Nigel.
We're so pleased to hear that you received excellent and professional support throughout your journey with us.
Meeting your needs with care and attention is exactly what we strive for.
If you ever need anything in the future, we’re always here to help.
Wishing you all the very best!
Antwoord van Fresh Start UK
Thank you for your kind words, Kim.
We're really pleased to hear that you found our team helpful and supportive.
If you ever need anything else, we’re always here to help.
Wishing you all the best!
Antwoord van Fresh Start UK
Thank you for your feedback, Catherine.
We're really glad to hear that our support has helped you.
If you ever need anything more, we're always here to assist.
Wishing you all the best!
Been with them 10 plus years no…
Been with them 10 plus years no problems , I do hate the review
As I’m never at home to collect the info , but they don’t push to hard and it gets done ,
13 september 2025
Antwoord van Fresh Start UK
Thank you for your feedback and for being with us for over 10 years. We truly appreciate your continued trust and loyalty!
We understand that reviews can sometimes be a bit of a hassle, especially with a busy schedule, so we're glad to hear you’ve found the process manageable and that our team strikes the right balance.
If you ever need anything or have questions, we’re always here to help.
Wishing you all the best!
They are polite and helpful all ways…
They are polite and helpful all ways listen to you and help you I have a receipt every month showing me the brake down of my payments .
13 september 2025
Antwoord van Fresh Start UK
Thank you for your kind words, Karen.
We're really pleased to hear that you've felt listened to and supported, and that you appreciate the transparency of your monthly payment breakdown.
Being polite, helpful, and clear in everything we do is so important to us, and it’s great to know that this has been your experience.
If you ever need anything, we’re always here to help.
Wishing you all the best!
Great. Easy to deal with Customer service. Friendly and always to the point.
Very supportive and always on time
13 september 2025
Antwoord van Fresh Start UK
Thank you for your feedback, Arnold.
We're so pleased to hear that you’ve found our team supportive and reliable.
Punctuality and consistent support are things we pride ourselves on, and it’s great to know that’s been reflected in your experience.
If you ever need anything, we’re always here to help.
Wishing you all the best!
What can I say,if been with fresstart…
What can I say,if been with fresstart forvery long time and thay have been there all along for me can't felt them.
13 september 2025
Antwoord van Fresh Start UK
Thank you so much for your kind words and continued trust in us over the years, Barry.
It means a lot to know we've been able to support you throughout your journey, and we’re genuinely grateful to have been by your side.
If you ever need anything, we’re always here to help.
Wishing you all the very best!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.