A fast and secure delivery but the chocolates..... well they were absolutely delicious!! They look amazing and taste divine, I purchased both the dessert and coffee collections, Christmas Day they wen... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
A fast and secure delivery but the chocolates..... well they were absolutely delicious!! They look amazing and taste divine, I purchased both the dessert and coffee collections, Christmas Day they wen... Toon meer
Bedrijf heeft geantwoord
Rather expensive liqueur chocolates were delivered (on a heatwave day) with the outer box actually hot. Royal Mail had obviously ignored the big warning label Do Not Leave In Direct Sunlight. The choc... Toon meer
Bedrijf heeft geantwoord
The most disgusting chocolate cherries they were white in places would never buy again
I ordered the Dubai chocolate truffles but unfortunately they taste nothing like the pistachio chocolate. The chocolate is so tough and dry, the inside is a bright green gel like cream that tastes of... Toon meer
Bedrijf heeft geantwoord
Welcome to Friars! As an independent family company for nearly 100 years, our legacy is rich, giving rise to a unique blend of heritage and innovation.
Main Street 6-8, CA12 5JD, Keswick, Verenigd Koninkrijk
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I bought a small Signature Collection box of chocolates on Amazon to try before ordering anything larger. Sadly, the chocolates were so hard - like biting into pieces of marble - that I could not bite into them. The ball-shaped pieces were impossible and would have needed a hammer to crack. The only one I could eat was the praline square, and that was very tasty, but to buy a whole box and eat only one of them was such a waste. The chocolate covering is so thick and hard that I don't want to try them again. I did not check the best before date on the box, so it's possible that I got an old box that was out of date. Even so, chocolate should not be too hard to chew! It is surprising because all the other reviews for this chocolate were very good, and I wonder whether I got a fake product? I am disappointed because I had planned to buy a bigger box for the family at Christmas, but I don't think our teeth could cope with them.
PS: I have updated this review to give 3 stars, because I now believe the box I got must have been a fake. The one chocolate I was able to eat was very good. I am still very disappointed with this purchase and will not buy it from Amazon again.

Antwoord van Friars
I ordered the Dubai chocolate truffles but unfortunately they taste nothing like the pistachio chocolate. The chocolate is so tough and dry, the inside is a bright green gel like cream that tastes of almond and marzipan and not pistachio as advertised. Also doesn’t look like a truffle inside, the ‘cream’ was in its own blob not like the pictures. Bought as a gift and not sure I can give them, I couldn’t even finish one truffle! Such a shame and really let down especially now as my review isn’t being published on the website page which is suss… bought two packs as sounded so nice but what a waste!

Antwoord van Friars
My wife bought 4 boxes of chocolates at nearly £20 each – she wanted to give them gifts in a couple of weeks – and was bitterly disappointed to find they would be out of date in 7 weeks time. Not good enough!
EDIT: Order 64289, I've amended my review. My wife paid full price. You only guarantee your chocolates have a two-month life. That still seems too short.

Antwoord van Friars
The chocolates in the boxes are difficult to get out, I have to lift the plastic tray and push upwards. The chocolates are nice but I wouldn’t buy them again, I think I prefer the chocolates from a shop in Piccadilly.

Antwoord van Friars
Very happy with the service and my order. Made a mistake on my order and emailed them immediately. The next working day I recieved an email that they had amended it and granted a refund for that item. Package was delivered exactly with the items I wanted. All packed neatly.

Antwoord van Friars
The quality of the Cherry Liqueur chocolates are gorgeous- taste, texture, everything. My daughter and I
absolutely adore them- Thank you Friars

Antwoord van Friars
Just when I thought Friars chocolates couldn't get any better,the Company are selling the Ice Cream Collection. Wow they are outstanding. Beautifully packaged,the Ice Cream Collection box is full of fabulous chocolates which are truly lovely to taste and they refresh the mouth. Definitely worth purchasing.

Antwoord van Friars
The vegan chocolates and vegan white chocolate Easter egg I bought for my husband were by far the best vegan chocolates he has had. We have never been able to get a good box of mixed chocolates till now, they were lovely and he enjoyed every one, the egg was delicious and crammed full off chocolates, it was heavy! We are delighted with them and will definately be buying more!

Antwoord van Friars
The chocolate is very expensive and although it’s okay it’s not worth the money they charge . Lindt chocolate is far cheaper and much nicer

Antwoord van Friars
Best chocolates on the market(I find Hotel Chocolat ones slippery)I received Signature Collection and I find ALL of the variety on offer appetising,interesting and delicious
What more could you ask
Big up Friars.

Antwoord van Friars
I ordered my first Friars vegan truffles by Kakoa and box of chocolates on Friday and on Monday they've arrived
Fast delivery at just £2.99 and luxury quality chocolate with a sale that had £10 off the box I bought as well as 10% off automatically applied to my order.
I've already posted on a vegan FB page because I know others will really love these quality chocolates for themselves or as gifts.
I highly recommend Friars and will be back for more . . .sooner rather than later

Antwoord van Friars
I have just opened my box of Kakoa Icomic Collection and am so dissapointed. The salted caramel was sweet but with little taste and left a very unpleasant greasy coating in my mouth. I tried the brownie which was tasteless and then the mega which I had to spite out as it actually tasted of wintergreen ointment. I will not be trying any more. A total waste of £25.

Antwoord van Friars
Absolutely delish! Coffee assortment to die for!!

Antwoord van Friars
Bought a signature collection box as a Xmas gift for my wife. She loved them. I even managed to grab a couple myself!

Antwoord van Friars
I bought both Rose and Violet creams and Choc Brazils as Christmas presents. They didn’t last long! They wer much better than my orders from other sources. I will buy again.

Antwoord van Friars
Items as described at a good price. Fast efficient delivery. Great service

Antwoord van Friars

Antwoord van Friars
Their tipsy lux box was excellent. Good amount of alcohol in each chocolate and I really enjoyed them. I will order this box again.

Antwoord van Friars
I’m very disappointed with this company. I spend hundreds of pounds each year on this company and for the second time in 6 months a box of rose and violet creams are missing a chocolate. As a one off you can accept, but twice in 6 months is not acceptable quality control. Will look to take my business elsewhere.
Order numbers #443127 and more recently #2169. These are special presents for family members and twice this company has let me down.

Antwoord van Friars
I was bought an Easter egg by my son, I have to say I thought it was amazing & tasted wonderful, shall buy Fryers from now on, can’t believe how I’ve never found it before!
Thank you for an amazing experience X

Antwoord van Friars
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.