Friendship State Bank Reviews 

68
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The girl are wonderful. The only problem I'm having is with the new security set up won't let me do the fingerprint and can't find the face recognition.

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Ok So I can't drive and have no way down to the bank i have asked several times if I am the primary owner of this account and I had added my grandson darion onto the account until he ws 18 and they ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You can count on the ladies at the Vevay branch, Bridgett Kati Heather and Rhonda. I’ve had several mix ups when depositing at another branch due to another individual having the same name , I call th... Toon meer

Beoordeeld met 5 van de 5 sterren

I wish there was a way to give 20 stars for their incredible customer service. We are moving and they have been amazing thru the whole mortgage process. They went above and beyond and sent us a Krog... Toon meer

Bedrijfsgegevens

  1. Bank
  2. Financiële instelling
  3. Hypotheek

Over Friendship State Bank

Geschreven door het bedrijf

At The Friendship State Bank, we're more than just your bank—we become your lifelong financial partner, dedicated to your success. Nestled in some of the best towns and cities in southeastern Indiana, we merge over 110 years of experience and reliability with innovative financial solutions designed to help you thrive.

Our mission is straightforward: empower you with the knowledge, tools, and services needed to master your financial future. From building credit and purchasing your dream home to starting or expanding your business and planning for a secure retirement, our expert team provides guidance every step of the way. We understand that financial journeys aren’t always smooth, and we’re here to support you through challenging seasons, offering practical solutions and compassionate advice when you need it most.

Enjoy the ideal blend of convenience and personal touch through our

Personal Checking Digital Banking

allows you to effortlessly manage your finances anytime, anywhere, while knowing that our dedicated experts are always ready to offer support whenever you need it.

Friendship stands as a cornerstone in our communities, deeply invested in your financial well-being and local growth. Our century-long legacy reflects our unwavering commitment to reliability, trust, and exceptional service.

Experience the power of partnering with Friendship State Bank. Discover how our expertise and personalized care can elevate your financial journey and help you navigate through life's ups and downs. Contact Us Let’s build a bright future together. You can... Rely on Friendship Member FDIC. Equal Opportunity Lender. Equal Housing Lender. NMLS#454283.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

68 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(68)

11 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

It's a good bank and they are very reasonable and everything

It went well on what I wanted done.

30 januari 2025
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Antwoord van Friendship State Bank

Thank you for your review, Melinda! We're happy to hear that everything went smoothly and that you find us to be a good and reasonable bank. Providing great service your can rely on and meeting your needs is always our goal. We appreciate you banking with us and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, helpful staff.

30 januari 2025
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Antwoord van Friendship State Bank

Thank you for your kind words, Leean! We're so glad to hear that our Vevay team provided you with friendly and helpful service. We truly appreciate you taking the time to share your experience and for relying on Friendship!

Beoordeeld met 5 van de 5 sterren

Like Family

I've been with Friendship for many years, almost 8 in Batesville. I've gotten to know them, seen their people come and go, and missed them when they did. I look forward to catching up with Kim and all of the ladies when I come in. I truly consider them friends. I switched to them when I became tired of being nickled and dimed to death by the bigger, national banks. Just like in modern society, I was gradually being charged more and more money for less and less service. Friendship was the fix. Old school banking with old school service and charm. They don't call them "Friendship" for nothing. Thank you Friendship State Bank. Keep up the great work. 🙂

18 januari 2025
Review zonder uitnodiging
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Antwoord van Friendship State Bank

Wow—what an incredible review! Thank you so much for your kind words and for being such a loyal part of the Friendship family for the past eight years. We’re truly grateful for customers like you who value the personal connections and dedicated service our team strives to provide. Kim and the Batesville team always enjoy catching up with you, and we’re honored to be a trusted part of your financial journey.

It means a lot to hear that you’ve found value in our commitment to service without all the extra fees. Providing that "old school" banking experience with a personal touch is what we do best, and we’re so glad it’s made a difference for you.

Thanks again for your support and for sharing your experience. We look forward to many more years of friendship and great service! 🙂

Beoordeeld met 5 van de 5 sterren

A Bank Where Old Fashioned Values Meet Cutting Edge Technology

A bank where you are treated with respect. Doesn’t take half an hour of clicks to talk to a live person. Website is user friendly. Convenient locations. We have used this bank for decades, and have not been disappointed.

15 januari 2025
Review zonder uitnodiging
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Antwoord van Friendship State Bank

Thank you for your thoughtful review! We’re delighted to hear that you’ve experienced the perfect blend of old-fashioned values and cutting-edge technology with us. Providing respectful, personalized service and accessible technology is a top priority, and it’s so rewarding to know that it’s made a difference for you.

We truly value your loyalty and the trust you’ve placed in us over the decades. It’s an honor to have you as part of the Friendship State Bank family.

Beoordeeld met 5 van de 5 sterren

The Friendship State Bank team is so great to work with.

The Friendship State Bank team is always so helpful whenever I need assistance. I highly recommend them for your banking needs. Great people.

3 januari 2025
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Antwoord van Friendship State Bank

Thank you for the fantastic review! We’re so glad to hear that our team has been helpful whenever you’ve needed assistance.

Your recommendation means so much to us, and we truly value the trust you’ve placed in Friendship State Bank for your banking needs. If there’s ever anything more we can do to assist you, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Seamless Business Banking

The employees at The Friendship State Bank made setting up a business checking account easy and flawless. They were professional, knowledgeable, and incredibly patient throughout the process, and their customer service went above and beyond, making me confident and valued as a new business client. If you are looking for reliable and efficient banking services, I would recommend that you rely on Friendship.

18 december 2024
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Antwoord van Friendship State Bank

Thank you so much for your wonderful feedback! We’re grateful to hear that your experience setting up a business checking account was smooth and that our team could provide the professional, knowledgeable, and patient service you deserve. We’re dedicated to making every customer feel confident and valued, and it means a lot to us that you would recommend Friendship. Thank you for choosing to Rely On Friendship State Bank as your business banking partner—we’re excited to support your journey!

Beoordeeld met 5 van de 5 sterren

I have dealt with Kim Taylor and she is…

I have dealt with Kim Taylor and she is helpful and knowledgeable and professional

13 december 2024
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Antwoord van Friendship State Bank

Thank you for taking the time to share your experience with us! We’re love hearing such kind words about Madison Branch Manager Kim Taylor. Your feedback means so much to us and helps motivate our team to continue delivering exceptional service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Very professional and friendly

Very professional and friendly

13 december 2024
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Antwoord van Friendship State Bank

Thank you so much for taking the time to share your feedback, Barbara! We’re thrilled to hear that you found our team at the Batesville branch both professional and friendly. Providing a welcoming and reliable experience is our top priority, and it’s wonderful to know we met your expectations.

If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. Thank you for choosing to Rely on Friendship!

Beoordeeld met 5 van de 5 sterren

Thankful for consistent helpful bank

Friendship State Bank has always & continues to do everything right - helpful in person, helpful on the phone, helpful with loans, etc. We've banked with them for almost 23 years, and now our kids have accounts with them. Our family is so thankful for this bank!

21 december 2024
Review zonder uitnodiging
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Antwoord van Friendship State Bank

Thank you so much for your wonderful review! It truly means the world to us to hear how much your family values our services. For over 23 years, it’s been an honor to support you and now your kids as well—what an incredible journey!

We’re grateful for your trust and loyalty, and we’ll continue striving to provide the helpful, reliable service you’ve come to expect from us. If there’s ever anything more we can do for you or your family, please don’t hesitate to let us know.

Thank you for being such an important part of the Friendship State Bank family!

Beoordeeld met 5 van de 5 sterren

Treasurer of Switzerland County

As Treasurer of Switzerland County I have found Friendship to be a GREAT bank to work with. They are accurate and professional. Questions and issues are taken care of immediately. The staff if friendly and a delight to work with. I would recommend Friendship to anyone for personal or business needs.

20 december 2024
Review zonder uitnodiging
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Antwoord van Friendship State Bank

Thank you so much for your kind words and for taking the time to share your experience! It’s an honor to support Switzerland County and to work with someone as dedicated as you.

We’re thrilled to hear that you’ve found our team accurate, professional, and responsive. Providing excellent service and making banking easy for our customers—whether for personal or business needs—is something we’re deeply committed to.

Your recommendation means so much to us, and we’re grateful for the trust you’ve placed in Friendship. If there’s ever anything more we can do to assist you, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Very welcoming

They were very helpful and very nice.

13 december 2024
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Antwoord van Friendship State Bank

Thank you, Terrance, for your kind words about our Rising Sun Branch team! We’re glad to hear you felt welcomed and found our team helpful and friendly. Providing a positive experience is what we strive for every day.

Beoordeeld met 2 van de 5 sterren

What do I have to do to make the IT people understand me?

I always use the same computer. I rarely take it anywhere. I always use the same browser. And yet when I try to log in I'm regularly required to do two factor authentication (I can't say always because I haven't kept a log). And every time I have to use 2FA I check the box asking the system to trust my device. What do I have to do to make the IT people understand me?

10 december 2024
Review zonder uitnodiging
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Antwoord van Friendship State Bank

Thank you for sharing your experience and taking the time to provide feedback. We understand how frustrating it must be to go through two-factor authentication (2FA) repeatedly, especially when you’re consistently using the same device and browser.

The "Remember Me" feature for our Digital Banking 2FA relies on cookies stored in your browser. Here are a few things that might help resolve the issue:

1. Enable Cookies: Ensure that cookies are enabled in your browser settings. This is crucial for the system to remember your device.

2. Check Browser Settings: If your browser is set to clear cookies and cache automatically when you close it, this could be causing the system to forget your device. Adjusting this setting should help.

3. Other Factors: Certain updates or changes to your browser or operating system might also impact the "Remember Me" feature.

We genuinely want to make this process smoother for you and are here to help. If you’ve already reviewed these settings or continue to experience issues, please let us know by calling us at 812-667-5101 and asking for Jill so we can investigate further.

Your feedback is invaluable, and we’re committed to ensuring your experience is as seamless as possible. Thank you for your patience, and please don’t hesitate to reach out with any further concerns.

Beoordeeld met 5 van de 5 sterren

I got the information needed EX Service!!!

I got the information needed.

4 december 2024
Review zonder uitnodiging
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Antwoord van Friendship State Bank

Thank you for sharing your experience! We’re so glad we could help you get the information you needed. If there’s anything else we can do to support you, please don’t hesitate to reach out. You can always rely on Friendship! 💙

Beoordeeld met 5 van de 5 sterren

Soo Appreciative

I absolutely appreciate, respect, and so very proud to be a part of the Friendship State Bank. I could never go anywhere else and have the most wonderful and amazing bank experience everyday. No matter what day it happens to be this entire team are awesome!

29 november 2024
Review zonder uitnodiging
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Antwoord van Friendship State Bank

Wow, thank you for your kind words! We’re so proud to have you as part of the Friendship family. Hearing that you wouldn’t go anywhere else means the world to us. Our team loves making every day a great banking experience, and it’s wonderful to know that we’ve made a difference for you. You’ve made our day—thank you for being such an important part of our story! 💙

Beoordeeld met 5 van de 5 sterren

Been with Friendship for decades .

Been with Friendship for decades .

26 november 2024
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Antwoord van Friendship State Bank

Thank you for being a loyal customer for decades! We truly value your trust and support over the years. We’re honored to be your financial partner! 💙

Beoordeeld met 5 van de 5 sterren

Opening an account as a first time…

Opening an account as a first time customer was easy and pleasant!

22 oktober 2024
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Antwoord van Friendship State Bank

Welcome to the Friendship family! We’re so happy to hear your first experience with us was easy and pleasant. Making our customers feel at home is what we’re all about. If you ever need anything or just want to stop by and say hello, you can always Rely on Friendship! Thank you for choosing us—we’re excited to be part of your journey.

Beoordeeld met 3 van de 5 sterren

sometimes the bank would freeze my card…

sometimes the bank would freeze my card for no reason at all

18 september 2024
Review zonder uitnodiging
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Antwoord van Friendship State Bank

Thank you for sharing your feedback with us. We’re sorry to hear about the inconvenience caused by your card being frozen. At Friendship State Bank, we take extra care to monitor for unusual activity to protect against fraud and unauthorized charges. While these measures are meant to safeguard your funds, we understand how frustrating it can be when they disrupt your day.

We’d love to review this situation further and ensure everything is working smoothly for you. Please contact us through secure chat by logging in to your digital banking, call us at 812-667-5101, request a callback at https://www.friendshipstatebank.com/callback, or visit your nearest branch. We’ll be happy to review your account and provide any clarification or adjustments needed.

Your feedback is invaluable, and we truly appreciate the opportunity to improve your experience.

Beoordeeld met 5 van de 5 sterren

I love the Friendliness and small town…

I love the Friendliness and small town feel of FSB, it's not like some large banking system from NY or somewhere that doesn't care about your business.

22 november 2024
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Antwoord van Friendship State Bank

Thank you so much for your kind words about our Rising Sun location! We’re thrilled to hear that you enjoy the friendliness and small-town feel of Friendship State Bank. Building personal connections and truly caring about our customers is at the heart of what we do.

You can always rely on Friendship to be here for you, providing the personalized service that sets us apart from the big banks. If there’s ever anything more we can do, please don’t hesitate to let us know. Thank you for choosing Friendship!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service! They take their time with you and explained everything.

8 november 2024
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Antwoord van Friendship State Bank

Thank you for your kind words about our Dillsboro branch! We’re glad to hear our team provided great service and took the time to explain everything. You can always rely on Friendship to be here for you!

Beoordeeld met 5 van de 5 sterren

They were very helpful in helping me…

They were very helpful in helping me maneuver thru the setting up process.

18 november 2024
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Antwoord van Friendship State Bank

Thank you for sharing your experience with our Rising Sun team! We’re so glad they could assist you with the setup process and make it easier for you. You can always rely on Friendship for helpful and friendly service!

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