Frontaley Reviews 

I was immediately concerned by even the advertisement it because it was literally an ad from a differently named company and I had wanted it a few years ago. Like the same woman and everything. Anywho, the original company seemed to by nowhere when I was in the market for a suit last year. Then low and behold I see her and I am so excited.....go to the website and it is definitely not the same company. There isn't even a swimsuit option on the site and the pictures have an inconsistent style which reeks of scam. And then I came here....so yes, I am complaining about an ad experience, not a purchase experience. But this ad was definitely not theirs and belonged to a company that I think no longer exists.

I wouldn’t give it 1 star. I received my order and immediately found the sizing completely off. I tried to return the items, sent pictures, sent emails…. asking for a return number, etc.. and my money back. Got emails saying they could not do anything with out pictures so I sent all they asked for. Nothing except offering me $14USD! No I want to return the items and get my money back! Nothing. DO NOT ORDER from this site!

Took over two months to arrive and the dress doesn’t look like the ad. The material is completely see through and very crudely designed and measurements are odd, does not fit. Will not allow return and first offered $3 and then $6 on a $30+ dress. Horrible customer service. Very disappointing

Paid for accelerated shipping. Never mentioned it was coming from England.
Paid $22 on May 11 and the item still hasn’t left England. Horrific. Amazon don’t let others be scammed

Absolutely horrible clothing. Dresses were NOT anything like advertised. Ultra cheap material which was like a surgical gauze you could see through. No design or shape to them,IIt was a square box. Customer service is horrid. Lowballing you with $7 refund and no returns. DO NOT BUY!!! They need shut down immediately it’s a chop shop scam.

I16163887345359 I HAVE NEVER RECEIVED MY ORDER #166499 (TRACKING # Above)

the "tracking "people" say it was delivered - It was NOT -I live in a secure apt - with 2 mangers on site all the time- ????

Bought 3 knit tops, when they arrived the quality was so poor it was shocking. The tops looked nothing like the website. When I requested a refund under their "100% satisfaction guarantee" I was promptly ghosted.

This company is a fraud. I ordered two dresses, took over a month to arrive. They were nothing like the photos. They look like nurse scrubs in a dress. They refuse to send me a return label or the return address, saying it will be very expensive to return the items. They want to offer me pennies on the dollar of my purchase as a refund. A one-star rating is too generous; I would like to give it negative stars. Never again!!!!

I bought 3 pants 3 tops. Same styles 3 colors. When they were received they looked nothing like the photos. The photos had 3/4 sleeves and the items delivered were short sleeve. The quality was poor. The stitching was poor and the XL looked like a medium. When I emailed the company asking for a returned package label and a full refund they suggested giving the clothes away. In addition, the receipt showed $229 but they charged my card $275.
I had to call my credit card company and dispute the charges to get fully refunded.

The photos/videos completely misrepresent the items I ordered: they are way too small. They took over 4 weeks to arrive. The company does not accept returns. Stay away.

They don’t do returns!!! Nowhere did I see anything saying final purchase of all items.
I ordered 2 items each about $30 but was charged about $90 on the acknowledgment email. I tried to cancel the order within minutes and they said it had already been processed so couldn’t be canceled. It took weeks to get here and the quality was terrible- see through “dress” more like a nightgown and sweater with weird sleeves that stick out. I proceeded to try to return and they suggested I give them to someone else and offered me $6 on a $65 purchase.

First off, they placed two shipping charges on my card. I did not know this "company" was in China. That information came with the tracking info after three weeks with no delivery. They just keep sending updates that the item "in transit". I no longer want the item (sounds like it will be garbage anyway) and asked to cancel. Not possible. DON'T WASTE YOUR MONEY OR YOUR TIME. It will become a source of annoyance

The sweater I received was 1/2 the size of the photo.
The photo showed a longer sweater the actual sweater was to my waste (barely) I ordered medium they sent all 3 sweaters small size (with a S size sticker)
I have made 4 attempt to get the money back guarantee without success so far. I am going to dispute the charges but they use another name on their billing.
This company is not reputable DO NOT ORDER FROM THEM

Do NOT buy from this company! Tops arrived and were far from far off of advertised measurements. Frontaley refused to accept the return even after I explained in detail what was wrong. They do not stand behind their products! Avoid this company at all costs!

I wish I had read these reviews before I ordered! I ordered 4 pair of black pants, sized 2xl. Instead, I received the tiniest pants I’ve ever seen. Over $100. No return possible. Don’t order from them!!

The lowest quality merchandise I have ever seen. Took them more than a month to deliver and the quality of items was comparable to cleaning rugs.

Sizing wrong and no option to return.

I ordered a dress from Frontaley in February. I got a confirmation that the order was placed and shipped. I didn’t receive any tracking info until I sent a message. They sent me a tracking # starting with “JSE” when the package never came , I contacted them again and they told me it has been delivered on March 17 th at my door! NOT! I received other packages on Monday but not from Frontaley! I know because I met my Postman at my door! When I contacted them again they sent me tracking info from their express delivery company and told me to call my post office! I did and the post office told me when a package comes into the post office the Post office assigns a USPS tracking number and then the package is delivered! No package came in to me from ANY express company! No satisfaction from Frontaley! They keep telling me to contact my Post Office! I have asked them to send me a USPS tracking number but they won’t or can’t!! Not Happy here in the Appalachian Mountains!!! Warning everyone DO NOT SHOP with Frontaley!!!

Don't order! It took over a month to get my order, and the quality was terrible! Cotton and Linen V-neck Midi Dress is so thin and cheaply made, it will probably fall apart the first wash. Looking online now it's $15 less than what I paid. Very frustrated and feeling robbed!

I placed an order on March 30, 2024. I paid for an express shipment. I have yet to receive this order and I have been going back & forth with customer service about the shipping and where the order is. The shipping company notes the order is in Portugal and has been for a few days. Had I known this shipment wasn’t in the US or that I’d have this much hell getting it, I never would have ordered it. Won’t order again!!!! I’m pissed!!!