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Bedrijfsgegevens

  1. Voedselfabrikant

Geschreven door het bedrijf

Frontier Pets produces premium-quality freeze-dried raw pet food for dogs, cats & puppies. Made with 100% free-range ingredients and organic produce. Being passionate about animal welfare and sustainable agriculture is in our DNA. It’s why we exist. It’s behind every decision we make. Our thriving community is a dynamic network of pet lovers, farmers, vets, breeders and animal health experts, infusing passion and purpose into everything we do. What that means is that our pet food is not just good for your pet; it’s good for our communities and the planet too. We treat our pets like family, and we know you do too. Frontier Pets food gives your pet the best chance for a healthy, active life.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

19 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

fast

fast , good quality food

25 maart 2026
Logo Frontier Pets

Antwoord van Frontier Pets

Thank you, Vanessa. We’re so pleased to hear the quality is hitting the mark, and that it’s been easy to use day to day.

Beoordeeld met 5 van de 5 sterren

Great quick delivery to the door

Great quick delivery to the door. Products are excellent quality and very nutritious . I highly recommend

25 maart 2026
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Antwoord van Frontier Pets

Thank you for taking the time to share this. We’re really pleased to hear the quality is coming through, and that it’s been a positive addition for your pet.

Beoordeeld met 5 van de 5 sterren

Great service

I contacted Frontier Pets with an issue I had with their website. The help I was given was timely, polite and extremely helpful.

24 september 2025
Beoordeeld met 4 van de 5 sterren

Great ordering info

Great ordering info, Jo was extremely personable. Where you fall down is on chat responses and email answers…

24 september 2025
Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, our dog loves it. Customer service whrn needed was very helpful and delivery is always prompt.

25 maart 2025
Beoordeeld met 5 van de 5 sterren

Brilliant product and excellent service!

Brilliant product and excellent service that always sees Frontier's pet product beat every other to our door!

24 november 2024
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Antwoord van Frontier Pets

Thank you for your kind words! We're thrilled to hear you love our products and service. We’ll keep striving to stay ahead and deliver the best for you and your pet!

Beoordeeld met 5 van de 5 sterren

Great product

Great product. Our dog Ruby loves the 3 puppy flavours. Love how it comes every 3 weeks. The only thing I have trouble with is if I didn't want to say buy the puppy treats as I have enough I can't delete it. It seems I can only swap for a different product! Unless I'm doing something wrong lol.
Regards
Rebecca

25 oktober 2024
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Antwoord van Frontier Pets

Thank you, Rebecca! We're so glad Ruby is loving the puppy flavours, and it's great to hear the subscription is working well for you. 😊 Regarding the treats, you can either cancel that product or swap it for a new one. Feel free to reach out to us for assistance or access your account at https://account.frontierpets.com.au/.

Beoordeeld met 5 van de 5 sterren

Great product and fantastic service

Great product and fantastic service. My dog is flourishing on Frontier pet food.

25 oktober 2024
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Antwoord van Frontier Pets

Thank you for your kind words! We're so happy to hear that your dog is thriving on Frontier Pets food—We're also thrilled you’ve had a positive experience with our customer care team. Making sure both you and your dog are well taken care of is what we’re all about! We can’t wait to continue being a part of your dog's journey to better health and happiness! Buffie-Frontier Pets

Beoordeeld met 5 van de 5 sterren

Game-Changer for My Dog's Health and Coat!

Frontier Pets food has truly been a game-changer for my dog. He used to suffer from stomach issues and constipation, which was puzzling since we were already feeding him a raw diet with great care. Despite our efforts, his stools were inconsistent and had a strong odour. Ever since switching to Frontier Pets, his stool has become much more regular, and there's been a noticeable improvement in his coat. People often ask how his fur stays so white and shiny—it's all thanks to Frontier Pets!

29 maart 2024
Review zonder uitnodiging
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Antwoord van Frontier Pets

Wow, that is such great news! We’re absolutely thrilled that Frontier Pets has made such a positive difference for your dog. It’s wonderful to know that his stomach issues and coat have both improved since switching to our food. We take great pride in providing ethically sourced, complete nutrition that supports digestive health and overall wellness, so it’s fantastic to see those benefits reflected in his regular stools and shiny coat! B-Customer Care

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Frontier Pets!

I bought the Frontier Pets catfood, as it was touted by many as being excellent.
The cat didn't think so, and refused to eat it. But then, I suppose because it wasn't served in a particular manner, at a particlar time, and with enough cringing from its owner, the meal was refused.
Before he was 'rescued' he was probably dining out at Michelin hat restaurants, hence he was unimpressed!
Bloody cats!!!
I told FP's and they happily refunded me the cost of the item.
Their service and attitude, and courtesy is commendable.
A highly recommended outfit to deal with!
But I just want to say, I love cats...it's just that I can't eat a whole one...LOL!

24 september 2024
Review zonder uitnodiging
Logo Frontier Pets

Antwoord van Frontier Pets

Thank you so much for sharing your experience with us! We’re sorry to hear that your cat wasn’t quite as impressed with the food as we’d hoped (we all know how finicky cats can be!). But we’re so glad that we could make the process easy for you with a quick refund. At Frontier Pets, we believe in not only providing high-quality, ethically sourced nutrition but also offering top-notch customer service. B-Customer Care🐱

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