©FUMEBAR Reviews 

152
TrustScore 2.5 uit 5

2,5

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Beoordeeld met 1 van de 5 sterren

Too many times orders just did not show up. Shout out to Sonny who was always very helpful but it was just not once. Bit of a running joke that literally every order I had to chase as it showed despat... Toon meer

Beoordeeld met 1 van de 5 sterren

Quality holder, but extremely poor lasting scents. I have the standard card scents which last a lot longer and not paying an extremely high premium price. They need to look into the issue and maybe go... Toon meer

Beoordeeld met 3 van de 5 sterren

Really good quality and arrived fairly quickly, but the scent is terrible (bergamot, musk and lavender). Smells like a 15yr old boys cheap, headache inducing aftershave. Wouldn’t buy again. Disappoint... Toon meer

Beoordeeld met 5 van de 5 sterren

Quick delivery, great communication even from the co founder, which usually doesn’t happen but sonny has looked after me will definitely return. The packaging is very eco friendly, I’m still on my fi... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel
  2. Cosmetica en parfums leverancier
  3. Geuren- en aromaleverancier

Geschreven door het bedrijf

We're a premium UK-based car fragrance brand delivering sophisticated and familiar scents in an affordable, beautiful package. All without slacking on sustainability or quality.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

152 reviews

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2,5

Alle reviews

(152)

7 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Too many times orders just did not show…

Too many times orders just did not show up. Shout out to Sonny who was always very helpful but it was just not once. Bit of a running joke that literally every order I had to chase as it showed despatched but never was. Good product, poor customer service.

18 juni 2026
Beoordeeld met 1 van de 5 sterren

Quality holder poor lasting scents

Quality holder, but extremely poor lasting scents. I have the standard card scents which last a lot longer and not paying an extremely high premium price. They need to look into the issue and maybe go forward with something like white company where you can top up with a bottle on to the scent bar. Definitely not worth the money. Also, long delivery times due to back orders.

5 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I definetly love fumebar

I definetly love fumebar, the scents are so beautiful and well made while the hardware of the diffuser is also sturdy and timeless, great customer support makes it a no Brainer!

28 juli 2025
Beoordeeld met 1 van de 5 sterren

I always try to support smaller a…

I always try to support smaller a smaller business with a genuinely good product. Unfortunately my experience with this product and this company has shown me that, they are not one. I bought the set with a number of refills and I can safely say the scent did not even last a day. I even had it in my car for weeks, trying different settings on the air system etc to see if it just needed a little boost and no, nothing. The weakest, most dissapointing car product I have purchased and the stuff does not exactly come cheap. I have known a little tree air freshener last longer than this for not even 1 third of the cost this will set you back.

I wrote out to the company to try to sort this out and I have been totally ignored with no response to any message. It is shocking and quite frankly I feel ripped off. I would never suggest this product to anyone who values any sort of quality. Save your money and look elsewhere guys. A total waste.

You will see below that the seller has offered to make this right. However, when I asked for a refund by email to the address they provided nearly 3 days ago, I have still have no answer. Total scam.

1 juli 2025
Review zonder uitnodiging
Logo ©FUMEBAR

Antwoord van ©FUMEBAR

Appreciate the feedback and really sorry that the products didn't make a good first impression – that's obviously on us and we'd love to put things right. And of course, we get why you may have felt ripped off if you haven't heard back from us as well... that's really not expected! It does sound like there may have been issues with the refills you received, which we can totally address for you. If you're able to reach out again please at hello@fumebar.co.uk with your order no./details, we'll make sure this gets resolved in whichever way suits you best. Again, apologies for the bad experience you've had shopping with us! Definitely not how we want our customers to feel using ©FUMEBAR.

Update: we’ve since been in touch to arrange a prepaid return of the order and offering a full refund once the items have been received - so hopefully we can get this resolved asap for you! All the best

Beoordeeld met 2 van de 5 sterren

Customer service quite scruffy

Customer service quite scruffy
Smell lasts a day max tried everything to make it last with no luck
Bought more than 4 refills and all of them didn’t last

Scent is amazing, shame it doesn’t last or work as well

23 april 2025
Logo ©FUMEBAR

Antwoord van ©FUMEBAR

Thank you for the feedback and apologies for the bad experience you've had with the products and customer service – that's definitely not what we aim to deliver! We'd definitely expect your scent refills to have lasted longer, and that's something I'm confident we'd able to address for you. If you can reach out to us again please at hello@fumebar.co.uk with your order no. and details of the problems you're experiencing, we'll do our best to get this resolved ASAP. Again, apologies you've had to deal with this – hopefully we can have ©FUMEBAR working as expected for you.

Beoordeeld met 1 van de 5 sterren

It doesn’t smell

It doesn’t smell

10 april 2025
Logo ©FUMEBAR

Antwoord van ©FUMEBAR

Hi Andreea, sorry to hear that there were issues with the ©FUMEBAR you received! You definitely should have been able to smell the fragrance of course, as that's what it's intended too! Apologies for that. It's possible you may have received defective refills, or that some you might prefer some alternative/stronger scents that'd be better suited to you? Or perhaps even an additional diffuser provide better coverage in the car – happy to work out the best solution and get the product working as expected! Please feel free to reach out to us at hello@fumebar.co.uk with your order details, and we'll try get this resolved for you right away.

Beoordeeld met 2 van de 5 sterren

Avoid.

Purchased fume bar and boost spray. Spray never arrived and was told it would be with me in 2 weeks. 7 weeks later still nothing and no reply to my emails and no refund. Taken my money and ran!

18 maart 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Bought it and the hombre 4 pack about…

Bought it and the hombre 4 pack about 30 quid....looked nice in package.unit feels decent But hardly smell it.
If i put the fan on in my face u can abit but there's no ambience fragrance.
I've had better and feel abit done/ would have returned it but can't be arsed.running a fabreeze in car much better. Wanted to like it.puts me off others like drift now two..sorry

2 april 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Perfect product, woeful warehouse

The products are great, there’s something for everyone on their website, whether you like powerful or slightly more subtle scents. I like to keep it fairly subtle, as being drowned in a powerful smell makes me feel ill, especially with the amount of miles I do. It really is a great product.

Now, onto the thing that lets this company down, the order wait time. I’ve ordered from Fumebar 3 or 4 times, each and every time I have ordered from them, I have had to remind them that my order still hasn’t shipped, 5 or so days after it was placed, to which I usually get the reply from them saying ‘Oh yeah, we’ll send that out, sorry’. I’m not a snob who expects everything to be perfect, I expect maybe a 2 day turn around time between the order placed and it leaving the warehouse, perfectly realistic expectations, but no. On this occasion, I ordered a few items a week ago, which are currently still showing as ‘order placed’ on their tracker. So, I’ve had to do the usual, and email them to remind them that my order is still waiting to ship, something that’s getting very boring now. Every time I order from them, makes me less and less likely to order from them again.

To sum things up:

Pros:
Great product, long lasting (depending on scent), scents for most people’s tastes, well made and looks nice, customer service is great at getting back to you quickly (The issue is of course, not their fault after all).

Cons:
Each time I order from them, I have to remind them that they still haven’t shipped my order, a week after it was placed.

If you place an order, expect to have to chase them a few days after the order is placed.

Amazing product, terrible turn-around times.

1 maart 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Find what suits you.

Some scent bars last longer and are stronger than others. After about 2 weeks in the holder I take them out and leave them next to the vent. You can smell the scent a lot longer that way.
Some beautiful smells.

12 november 2024
Beoordeeld met 2 van de 5 sterren

Temu Special

Fragrances are nice, but they don’t last and aren’t particularly strong. Also, the diffuser is obviously just a drop shipped product from Temu/aliexpress for 10x the price. (£2.57, almost identical)

10 februari 2024
Review zonder uitnodiging
Logo ©FUMEBAR

Antwoord van ©FUMEBAR

Hey Jordan – genuinely appreciate your feedback! I'm really sorry that the products didn't deliver a great 1st impression, and that's totally on us 🙏 In regards to the fragrance, we definitely have a few ways we can help to address this for you, such as trying different scents or a coupling with a Boost, and more than happy to arrange that for you. Also wanted to address the diffuser – just to reassure you it is manufactured specifically for ©FUMEBAR, and although there as similar looking products on the market, it's not drop-shipped 😊 (just wanted to clarify in case there was any confusion) Please feel free to reach out at hello@fumebar.co.uk and we will 100% get this put right for you!

Beoordeeld met 3 van de 5 sterren

The first time I bought a selection…

The first time I bought a selection they lasted well. Not well at all this time!
They smell great, just not for long enough.

13 oktober 2024
Logo ©FUMEBAR

Antwoord van ©FUMEBAR

Hi Dom, thank you for the feedback and I do apologise that the most recent products didn't seem to work as well – sorry about that 😕 Our product quality should be as good as ever, so it's possible there may have just been some issues with the specific items you received! Either way, I'm sure we can rectify this with some new, alternative scents, and would be happy to get this arranged for you 👍 Feel free to reach out to us at hello@fumebar.co.uk

Beoordeeld met 2 van de 5 sterren

Great marketing but actual product was…

Great marketing but actual product was not nearly powerful enough to distribute any decent power of fragrance within my car. Would maybe need to buy 2 or 3 fumebars and have them positioned in different parts of car?

10 oktober 2024
Logo ©FUMEBAR

Antwoord van ©FUMEBAR

Hey Tony, we really appreciate your honest feedback – sorry to hear that the scents weren't strong enough to fill your car. Sometimes an additional diffuser or Boost spray can work best (especially in bigger cars). I think this would be a relatively simple fix that we'd love to do for you 😊 You're welcome to get in touch at hello@fumebar.co.uk and we'll take care of this, no problems

Beoordeeld met 4 van de 5 sterren

I made an order then after a few days…

As an ammendum to the below. They got in touch eventually and my order was dispatched along with some freebies as a make good hence upgrading the review to 4 star. They do have a great product and I will use them again but I'll leave the original review below as i think it's fair and they do need to get on top of this. A delay/supply issue is totally fine, not responding to customers is concerning.

I made an order then after a few days got an email saying it was out of stock. No worries, they offered me another scent or I could wait for mine to come in stock.
I sent an email back asking for a different scent....no reply, sent a follow up a few days later...no reply then did it again a couple of days later and again no reply. I also called the number on their website which went straight to voicemail.

I even tried the email posted by (presumably) the owner posted here in previous negative reviews but no answer.

I have had a few orders from them before and their product is actually excellent however that doesn't matter when they don't send your order or reply to emails!

16 december 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Order didn't arrive; customer service AWOL

I have ordered from Fumebar previously and loved the scents. Easy to install, generally good quality (although the clip being rubber would be better to prevent damage), and smell lasted quite a long time.

However, I placed another order (as I was so impressed) in mid November with 3-4 day shipping, and have not received my product. I contacted customer support via email and Instagram on 4 separate occasions and have not received any reply.

What used to be a good company now feels like a scam...

----------
EDIT: since writing this, I received a very nice message from one of the founders who sent me replacements and threw in a freebie too which was very kind. I've increased to 4 stars but left off a star as it doesn't minimise the overall experience. I'm glad to see customer satisfaction is still meaningful to them though.

19 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Game changing fragrances

Unlike the typical scents you find on the market, Fumebar offers rich and luxurious aromas that elevate the driving experience. Sleek, stylish and make the perfect gift!

18 oktober 2024
Review zonder uitnodiging

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