I cannot praise the Lesley Shand highly enough for their care and kindness following my partner's passing. From the very first contact, every detail was handled with sensitivity and compassion. Noth... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The service the family and I received from all the staff at Jolliffe &Son was excellent.Adrian Read deserves special praise for his kind words and attention to detail. Many thanks. Brian Isaacs
Bedrijf heeft geantwoord
All of the staff at Albert Marsh of Wareham were so kind and helpful, from our first meeting with Gemma and then throughout. They were compassionate and very professional, everything was arranged and... Toon meer
The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.
Douch Family Funeral Directors
Geschreven door het bedrijf
- Our Number One Priority is You!
- Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.
Contactgegevens
Leigh Road 7, BH21 1AB, Wimborne, Verenigd Koninkrijk
- 01202 882936
- review@fcdouch.co.uk
- funeraldirector.co.uk
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A difficult and sad day was made easier…
A difficult and sad day was made easier by Elise and her team . Everything was just as we wanted it to be.
23 juni 2025
Antwoord van Douch Family Funeral Directors
Dear Alison,
Thank you for taking the time to leave a review. It was a great privilege for us to help you and your family during this difficult time.
We wish you all the best for the future. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.
Such kind people
All the staff at a e jolliffe and sons where so lovely and no problem was to much they helped us with absolutely everything and I can’t thank them enough
17 juni 2025
Antwoord van Douch Family Funeral Directors
Thank you Karen for your lovely words. It was an honour to help you arrange the funeral and interment of ashes for your loved one. We are glad that, at this truly difficult time, we were able to make the process of arranging a funeral easier. Our onsite ceremony was filled with love, and using the refreshment room after the service made sharing memoires of your loved one a little easier for all. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.
Warmth & support at an overwhelming time
During such a sad and overwhelming time, the team at Corfe Mullen were friendly and helpful - it felt that nothing was too much for them. The service provided was personal, sympathetic and tailored to our needs and specifications. Thank you Danielle and co for supporting us through this terrible time with warmth and respect. The process was made seamless for us and we were able to celebrate our lovely dad’s life - thank you
19 mei 2025
Review zonder uitnodiging
Antwoord van Douch Family Funeral Directors
Thank you Danii for taking the time to leave such a lovely review. It was a pleasure to look after you all and I'm pleased you feel we gave Dad a lovely send off! Take care of yourselves and of course your lovely Mum. Warmest Regards. From Danielle and the rest of the team at Lesley Shand Funeral Service.
Excellent friendly family funeral directors
I have used Douch and Small twice now and have found them extremely efficient, helpful and friendly.
They provide you with all of the options and discuss what would be best for your loved one. Funerals can be very expensive, but Douch and Small are transparent about their services and don’t make you feel you have been taken advantage of financially at one of the most vulnerable times in your life.
Thank you again for all your help and support. (Especially Amy)
10 juni 2025
Antwoord van Douch Family Funeral Directors
Dear Jill
Thank you for taking the time to leave such a lovely review regarding our services. We really do appreciate your kind words. Thank you for allowing us to continue to look after your family. All the best. From Amy and the rest of the team at Douch & Small Funeral Directors.
A truly professional experience
From the very first contact to the funeral service The Douch family Funeral Directors were amazing. Professional, compassionate, super efficient and very very helpful and there to guide us all the way. I have no hesitation in recommending the company. Amy went above and beyond as did her colleagues.
12 mei 2025
Review zonder uitnodiging
Antwoord van Douch Family Funeral Directors
Dear Angela
Thank you for leaving such a lovely review about our services. It was a pleasure to look after Andre’s funeral arrangements and yourselves during this difficult time. All the best for the future. From Amy & the rest of the team at Douch & Small Funeral Directors.
À first class service
From the first contact with Douch Family Funeral Directors right through to the funeral service the attention to detail, compassion and organisation on the day was superb. The staff are delightful and are happy to go that extra mile. The company comes highly recommended.
5 mei 2025
Leanne at lesley shands was so helpful…
Leanne at lesley shands was so helpful and kind when my dad passed away she made everthing so easy ,and explained everything that was going to happen
3 juni 2025
Antwoord van Douch Family Funeral Directors
Dear Sally, Thank you for taking the time to leave such a kind review.
It was an honour to be entrusted with Dad's care and arrangements, bless him.
I hope you and your family keep well at this sad time.
Sending you our very best wishes. From Leanne and the rest of the team at Lesley Shand Funeral Service.
Excellent
Very good, kind and caring company. They sorted everything for us. Made it so easy at a very difficult time. From the care of my mum up until the burial. Gemma was brilliant and eased us through the day of the funeral as well. We can highly recommend them. Gemma was there for us from the start to the finish. Thank you from all the family.
16 mei 2025
Antwoord van Douch Family Funeral Directors
Many thanks for taking the time to leave such a kind review. It was a privilege to be able to able to help and guide you throughout. Best Regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.
Everyone was so kind and helpful
Everyone was so kind and helpful, taking the time to assess and advise on your personal requirements. This made a sad and difficult time so much easier.
The venue is well designed and the ability to accommodate refreshments in situ is an attractive option, especially if many people attending the service are elderly.
13 mei 2025
Antwoord van Douch Family Funeral Directors
Dear Mrs Wood, it was our privilege to look after you and your family during this difficult time of loosing a loved one. The Sheila Kendrick Suite was the perfect setting to say your goodbyes, and for everyone to stay after the service and continue sharing your memories.
Kind regards. From Adrian, Helen and the rest of the team at A E Jolliffe& Son.
Excellent throughout
A very difficult time but made so much easier by Kerry and her colleagues. So professional and relaxed, offering whatever you require. Nothing was ever too much trouble. The Sheila Kendrick Suite was ideal.
15 mei 2025
Antwoord van Douch Family Funeral Directors
Hi Paul,
Thank you so much for your kind review. We are pleased that everything went well on the day of the funeral and that the use of the onsite ceremony room was useful for both the service and refreshments. It was a privilege to look after you and your family.
Kind regards. From Kerry and the rest of the team at AE Jolliffe & Son.
Ollie made the whole process easy and…
Ollie made the whole process easy and straight forward
20 mei 2025
Antwoord van Douch Family Funeral Directors
Dear Carol, thank you for taking the time to leave a review, it was my pleasure to help you during this difficult time. Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.
Helpful and considerate staff
The staff were considerate and always ready to help with all the arrangements.
They were also very pleasant to deal with.
The day of the funeral went very smoothly.
15 mei 2025
Antwoord van Douch Family Funeral Directors
Dear Caroline, thank you for your lovely review and for giving us the privilege to look after you and your family at such a sad time. It is always rewarding for us to receive such kind words. Kindest regards. From Adrian, Debbie, Helen and the rest of the team at AE Jolliffe & Son.
Compassionate and professional
We had a great experience from initially speaking to Elise, the funeral director who was compassionate and caring until the funeral itself which was organised with great care and professionalism. I cannot fault the service we received at all and am really grateful to Elise and her colleagues for all the help and assistance they gave to our family.
16 mei 2025
Antwoord van Douch Family Funeral Directors
Dear Christine,
Thank you for taking the time to leave a review of our services.
It was a great privilege to arrange Jim’s funeral and to guide you and your family through this difficult time.
We wish you all the best for the future,
Kind Regards. From Elise and the rest of the team at James Smith Funeral Directors.
Excellent personal service
Excellent personal service - went out of their way to give the occasion the feeling we wanted.
Very understanding and listened to our needs giving this a very special farewell.
Would definitely recommend.
15 mei 2025
Antwoord van Douch Family Funeral Directors
Dear June,
Thank you so much for your kind words and for taking the time to leave us a 5-star review.
We are truly grateful for your feedback and are so pleased we could help create the farewell you wanted. It was an honour to support you during such an important time, and we’re glad to know you felt listened to and understood.
Kind regards. From Marcella and the rest of the team at Ives and Shand.
Kerry was helpful and supportive
Kerry was helpful and supportive, she kept us well informed. Provided us with all suitable options and was an enormous support on the day. We would highly recommend.
7 mei 2025
Antwoord van Douch Family Funeral Directors
Christine, thank you for taking the time to leave a lovely review. I am so pleased that I was able to support you all at this difficult time. King regards. From Kerry and the rest of the team at A E Jolliffe & Son
A really lovely company to deal with
A really lovely company to deal with, very compassionate and thoughtful
13 mei 2025
Antwoord van Douch Family Funeral Directors
Dear Kevin,
Thank you taking the time to review our services. It was an honour to help you and your family during this difficult time.
We wish you all the best for the future.
Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.
After Mum passed away
After Mum passed away, the company acted in a very professional manner nothing was too much. they had a great level of understanding and told me how the whole process over the next few weeks before the funeral would work and gave me great advice about the funeral itself involving catering and the venue. Everything went according to plan and the day was for a funeral very very good the on-site facilities I thought with brilliant people were able to come and be under one roof for the funeral and the meeting of friends and family afterwards.
9 mei 2025
Antwoord van Douch Family Funeral Directors
Thank you Richard for your kindness in leaving a review, it is very important to us to receive feedback and of course was lovely to read your comments. Your choice to hold the service in our ceremony room and to follow with catering worked well for you as a family and we would therefore like to thank you for giving us the privilege to look after you all at such a very difficult time. Kindest regard. From Debbie, Adrian, Helen and the rest of the team at AE Jolliffe & Son.
Highly recommended.
Elise looked after us briiliantly, guiding us through the whole funeral planning process, calmly and professionally. Ollie ensured that the funeral went smoothly and all as planned on the day. it was exactly what we wanted...thankyou so much to the whole team for making it happen. Would highly recommend.
15 april 2025
Antwoord van Douch Family Funeral Directors
Dear Heather,
Thank you so much for taking the time to leave such a lovely review of our services. It was a great privilege for Ollie and I to help you and your family at this difficult time.
We wish you all the best for the future. Kind regards. From Elise, Ollie and the rest of the team at James Smith Funeral Directors.
Throughout the whole process of sorting…
Throughout the whole process of sorting out arrangements all staff encountered were brilliant. Nothing was too much trouble. Everything dealt with compassion and reverence.
Have never had to organise a funeral before so found this very daunting- it went like clockwork both my mother and me were more than satisfied and surprised at the cost- was expecting it to be expensive but found it to be very reasonable.
7 mei 2025
Antwoord van Douch Family Funeral Directors
Hi Steve,
Thank you for your lovely review, we are so pleased that everything went well and that you felt fully supported throughout all the arrangements for your loved one. It was a lovely and personal service for him, and with the service and refreshments all taking place in our onsite ceremony room, you were able to say your goodbyes to him and spend time with your loved ones in one space. Kind regards. From Adrian, Helen and the rest of the team at AE Jolliffe & Son.
I can’t recommend AE Jolliffe (Douch…
I can’t recommend AE Jolliffe (Douch Family)Funeral Directors enough. They are not only extremely professional but show endless kindness and a real understanding of the difficult time you are going through. The site at Victoria Rd in Ferndown has a beautiful ceremony room with an attached room for catering should you want it. All under one roof is so much easier to organise.
28 april 2025
Antwoord van Douch Family Funeral Directors
Dear Mrs Brooks, thank you for your lovely words. It was our honour to support you throughout the planning and delivery of your loved ones funeral. At this difficult time, we are glad you were able to find comfort and support with us and in our on site ceremony room. It really was a funeral dedicated to them and it was a fitting tribute to them. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.