never written a review before but i had to about this place. had a last minute event i needed to go to and searched long and hard for lenses (my prescription is quite high, so usually coloured lenses... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The Quality is top notch! They have so many styles, deciding on just one set is practically impossible. The subtlety of the natural colors are tempting, but the theatrical styles range from a double t... Toon meer
Bedrijf heeft geantwoord
They are great. Arrived earlier than expected. Was able to try them on before actually using them with my costume. They were actually easier to put on than my prescription lenses. The perfect addition... Toon meer
Bedrijf heeft geantwoord
The item arrived completely dry without any liquid. I attempted to submit a support ticket, but it required me to verify my account first, which I wasn’t asked to do during account creation. When they... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over FunkyLenses
Geschreven door het bedrijf
The Funky Lenses website is full of natural and costume lenses just for you! Browse now for our 100s of colored natural lenses, character-themed cosplay lenses, and SFX contact lenses. With so many different colors, styles, prescriptions, and even durations to choose from, you’ll be sure to find everything you need on the Funky Lenses website!
Helpful Links:
-
Mon to Fri (8:30 a.m. - 16:30 p.m. GMT)
Customer Services:
If you need to contact our Customer Service Team, you can email us via the links above. Please be aware that our team is available between the hours of:
If you contact us outside of these hours, please be aware that you may not get an immediate response.
Funky Lenses for your Cosplay!
Geschreven door het bedrijf
- Fast US Delivery
- For our US-based customers, our lenses are now available with speedy delivery options straight to your door! Check out the different shipping options at checkout, and get a pair of perfect costume lenses in as soon as a few days.
- Safe and Comfortable Lenses
- At Funky Lenses, our main priority is always going to be your eye health. All of our lenses are made with safety and comfort in mind, and we want to ensure that you have as much information as possible about any product you purchase. Check the lens product page to find the material, water content, FDA approval, dimensions, and so much more.
- SFX Makeup and Accessories
- Looking for some extra accessories to complete your next cosplay look? We know how hard it can be to gather all the items necessary for such detailed looks, which is why we’ve put them all in one place for you! Shop our SFX makeup and accessories now, for makeup accessories, lens care, and SFX makeup that will help your costume pop.
- Easy Returns
- If you’re feeling a little buyer’s remorse, don’t panic! On our website, it’s fast and easy to return your items. Simply contact our customer services team, letting us know your order number and the reason for your return, and we’ll help you go through the whole process swiftly. PLEASE NOTE- for hygiene reasons, we can only accept sealed and unopened returns. If you have opened your lenses and discovered a defect, please contact our team, who will advise you on your next steps.
Contactgegevens
Verenigd Koninkrijk
- info@funkylenses.com
- funkylenses.com
4,0
Goed
341 reviews
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Antwoord van FunkyLenses
Hi Sophie,
Thank you for taking the time to leave a Trustpilot review. We are saddened to hear that you have not received your order.
Your tracking information shows that your order was marked as Delivered on Monday 30th December 2024 with GPS tracking.
We would have liked to have had the opportunity to recify this issue before you left your review but we have had no correspondence from you.
One of our agents has been in touch to help resolve the issue. Please look out for their email.
Kind regards,
Suki
Customer Care Mananger
EDIT: Hi Sophie, we are still awaiting your response to our email.
Kind regards,
Suki
Antwoord van FunkyLenses
HI Jocelyn,
We are sorry to hear that the fit was not right with your contact lenses.
To confirm, we do provide the Base Curve and Diameter of all of our contact lenses. It is imperative that you choose the correct fitting lens for your eye and that the measurements match your latest prescription.
One of our agents has reached out to assist you.
Kind regards,
Suki
Customer Care Mananger
EDIT: Hi Jocelyn, we are still awaiting your response to our email.
Kind regards,
Suki
This is a gift for my grandson
This is a gift for my grandson. I Will know better once he opens it Lon Christmas
7 december 2024
Antwoord van FunkyLenses
Hey,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Vibrant Color from Funky's serious Variety!
I received my newest three sets of color contacts from Funky, increasing my arsenal to twelve pairs now! Beautiful quality at an awesome bargain for being a repeat customer. These lenses will absolutely set me apart in my creative endeavors with makeup artistry and performance!
5 december 2024
Antwoord van FunkyLenses
Hey Dana,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
I received contact lenses instead of…
I received contact lenses instead of the body paint ordered, which despite being on the invoice, was not in the package. I have emailed the company with a photo of the invoice and lenses they sent- but heard
absolutely nothing. Not at all impressed and will avoid in future.
12 september 2024
Antwoord van FunkyLenses
Hi there,
We are very sorry to hear that you did not receive the correct items.
Unfortunately, we have not received any correspondence from you so we were not aware of the issue.
One of our agents has been in touch to help resolve the issue.
Kind regards,
Suki
Customer Care Mananger
Didn’t end up wearing the lenses as…
Didn’t end up wearing the lenses as they were so difficult to get even in after reading the instructions multiple times.
The quality did not seem great also.
23 oktober 2024
Antwoord van FunkyLenses
Hi Ellen,
Thank you for taking the time to leave a review. We are sorry to hear that you had trouble inserting your lenses. Please see our website for some helpful guides for inserting and preparing your contact lenses.
One of our agents has been in touch to help resolve the issue.
Kind regards,
Suki
Customer Care Mananger
Antwoord van FunkyLenses
Hey John,
It's great to hear you had a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave a review.
Kind regards,
Suki
Customer Care Mananger
Didn't like the contact lenses ,the…
Didn't like the contact lenses ,the left 1 kept aggravating my eye so had to take it out in the end ,then I had itchy eyes for days after
22 oktober 2024
Antwoord van FunkyLenses
Hi Kerry,
We are very sorry to hear that you were not 100% happy with your order.
One of our agents has been in touch to find a resolution.
Kind regards,
Suki
Customer Care Mananger
Antwoord van FunkyLenses
Hey Jennifer,
It's great to hear that you had a positive experience with your Funky Lenses purchase. If there is anything we can do to provide a 5-star experience, please let us know at info@crazylenses.com.
Kind regards,
Suki
Customer Care Mananger
Got white out tattoos and could only…
Got white out contacts and could only wear one because I could not see out of them at all. Like nothing. Completely black. I did not have them inside out either. I tried both sides of the contact and still could not see anything out of them.
20 oktober 2024
Antwoord van FunkyLenses
Hi Derek,
We are sorry to hear that you were not happy with the White Blind Contact Lenses that you purchased.
To confirm, we do state that your vision will be significantly reduced whilst wearing these lenses due to the lack of pupil hole. This is also shown in the product imagery.
We apologise if this was not made clear enough prior to your purchase.
One of our agents has been in touch to help resolve the issue so please look out for our email in your inbox (or spam/junk folders).
Kind regards,
Suki
Customer Care Mananger
Contacts were fabulous
Contacts were fabulous! I had worn colored contacts in high school so i had zero problems. Would buy again!!
21 oktober 2024
Antwoord van FunkyLenses
Hey Glenda,
It's so great to hear that you had such a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave such a great review.
Kind regards,
Suki
Customer Care Mananger
Creepy Eyes
Reasonable price, good delivery time - Easy to put in - used with halloween outfit - were really creepy!
15 oktober 2024
Antwoord van FunkyLenses
Hey ODI,
It's so great to hear that you had such a positive experience with your Funky Lenses purchase! Thank you for taking the time to leave such a great review.
Kind regards,
Suki
Customer Care Mananger
Funky Lenses is Old Faithful :)
I got them on time, it was just what I ordered, and at a really good price I suggest using Funky Lenses for all your Halloween, Cosplay and whatever else costumes! I've used them for years and they're not sketch like some of the places where you never get what you ordered.
19 oktober 2024
Antwoord van FunkyLenses
Hello Elaine,
Thank you for leaving such a kind review! We are so happy to hear that you are pleased with your experience and purchases from Funky Lenses over the years.
Kindest regards,
Suki
Customer Care Manager
Antwoord van FunkyLenses
Hi Jovan,
We're pleased to hear that you are happy with your Funky Lenses experience. Thank you for leaving your positive review!
Kind regards,
Suki
Customer Care Manager
Perfect!
I ordered these lenses for a Halloween costume. Only took a few days to ship. Couldn't have asked for a better product. I would definitely buy these again. They were very comfortable and easy to apply. I don't wear glasses or contacts and I was able to keeps these in for over 7 hours. Highly recommend!
19 oktober 2024
Antwoord van FunkyLenses
Hey Aaron,
Thank you for leaving such a great review, we're really happy that you are happy with your experience wearing the Funky Lenses contacts. We hope to have you shop with us again soon!
Kind regards,
Suki
Customer Care Manager
Antwoord van FunkyLenses
Hi Jacqui,
Thank you for leaving a review, we really appreciate it! We're pleased that you have had a great experience with your contact lenses.
Kind regards,
Suki
Customer Care Manager
Lenses came right on time
Lenses came right on time, in very secure packaging. No leaks at all, contacts fit like a dream and looked SO spooky! I 10/10 recommend this brand. Wish I could post a photo of my costumes wearing them! I used them twice😍
17 oktober 2024
Antwoord van FunkyLenses
Hello Maddison,
We are so pleased that you were happy with your Funky Lenses contacts this Halloween! We would love to see how they looked; tag us in your social media posts for a chance to be featured too!
Thank you for leaving such a kind review.
Kind regards,
Suki
Customer Care Manager
Best contacts I ever wore
18 oktober 2024
Antwoord van FunkyLenses
Hi Michael,
Thank you so much for leaving such a kind review! We are really happy that you enjoyed wearing your Funky Lenses contact lenses.
Kind regards,
Suki
Customer Care Manager
My contacts came right away
My contacts came right away! They were exactly what I ordered. Everyone loved the looks of them.
18 oktober 2024
Antwoord van FunkyLenses
Hello Cristi,
We're so pleased that you had such a great experience with your contact lenses. We appreciate you taking the time to leave us a positive review!
Kind regards,
Suki
Customer Care Manager
Lense broke in half!
One of the lenses broke in half after half an hour of wearing! I was able to take one half straight away and the other one stuck underneath my lid, I was on a night out, not being able to take it out for hours, It could cause so much damage to my eye. That absolutely should not happen!
18 oktober 2024
Antwoord van FunkyLenses
Hello,
We are so sorry to hear that this has occurred and can understand that you must be upset.
Our customer service team are always on hand and ready to help rectify any issues that may occur with the contact lenses. A member of our team has now contacted you.
In the meantime, we have now processed a full refund for your order.
Again, we are very sorry for any inconvenience caused.
Kindest regards,
Suki
Customer Care Manager
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