Furni Reviews 53

Good communication. Great quality. No damages.

Very pretty sofa at a reasonable price. Small issue with the delivery, but communication and compensation helped us resolve the issue together.

We love our couch. The quality is really good and it was easy to put together. We have received many compliments from friends about it.

Loosing 1 star as we were not notified when our couch was going to be delivered, for example 2/3 days before. We just received a call and then messages from the delivery driver that he was there. We weren’t home so could not receive it that day.

Thankfully we were able to reschedule for the next day - which was great.

Overall I recommend!!

Sofa was stunning!! Definitely worth for the prize, transfer for home was smooth as well. Thanks a lot!

This sofa was a great choice - it looks stylish, the fabric and its color are brilliant, the deep seats are really comfortable. You can see that it is solidly made, everything is refined in detail.

Delivery is also impeccable - fast, hassle-free, and the couriers are very helpful and polite. The furniture meets all expectations, both visually and in terms of use.

I had an issue with the company, but it was resolved quickly and professionally by their support team. I really appreciate their responsiveness and care. Very satisfied with the service overall!

Thank you!i am really satisfied with your product

Amazing Experience and great Sofa! They help during the delivery and its very easy to assembly! I recommend them 100%

Gorgeous couch, very decent. Assembly was not hard, like ikea level.

Delivery came a day later than expected/communicated, which was an issue because i had no one to receive the (large) delivery that day. But thankfully I was able to work something out.

Would highly recommend!

My couch looks absolutely fabulous, very comfortable and soft, color is beautiful. I’ve got so many compliments about it. I love it!
It was delivered in the 6 separate boxes, so it was okay to get it up to the 4th floor one by one. Packaging was very good. Delivery took 4.5 weeks. I assembled the couch by myself, but honestly speaking it would be much faster with 2 people.
The only negative thing I can say about the service is that I got a call about delivery coming after I actually got it. I was lucky to be home. But I’m so happy with the couch and the quality of it, so it would be unfair to remove a star. Thank you!

All went great. I received the sofa within the timing that was established and it was exactly how I expected it to be.

I bought the Merlot 5-seater sofa and I am so happy with it! I found it through social media advertisements so I was sceptical at first, but after asking for more pictures and details with customer services I ordered my sofa online. When it arrived, it was even better and more pretty than what I expected! The beige colour is amazing, soft fabric but firm. Quality is really well and I think this sofa will last very long! The fabric and shape looks very stylish, right out of an interior magazine. The sofa is firm, you don’t sink in it but it bounces a bit, which I really like. Perfect to sit or lay in it for hours, so comfy. I would really recommend the merlot sofa, customer service is super friendly, helpful, quick reactions, you can call them, and prices are really well for such a big sofa! One thing to pay attention to: it’s a modular design but best attach it altogether so the sofa pieces don’t move. I hope you enjoy your merlot as much as I do. Don’t hesitate, it’s a good buy! :)

Good product, clear communication.
They use their own delivery service, with nice helpfull delivery driver !

Lovely design and comfortable corner sofa! Large pillows are a nice addition! I was skeptical ordering my sofa online without trying it out first but I am so happy I ordered from Furni! Great customer service too! Highly reocmmend!

I love the sofa and the communication has been very fluid :)

This is the first time I've bought a sofa without seeing it physically and also from a website that doesn't have a physical showroom. The company, the website, the answers of the customer service, the reviews in this platform etc. every aspect seemed to me too good to be true, therefore I was too much sceptical, but I wanted to give it a try.

Today I have this opportunity to write my comments after 3 weeks of using my sofa. First of all, the sofa was delivered to me within the promised time frame. The quality of the materials and the comfort of the sofa are satisfactory. And the look of the sofa is exactly like the photos on the website. In summary, we are happy with our new sofa and our choice.

We have only one criticism regarding the delivery to our home. I was told that the sofa would be delivered to my apartment in the building, but the delivery was made by only one person who was the driver of the truck, and he told me that he was in charge of delivering the goods in front of my building, not in my apartment. At that point I was alone with 8 big boxes of sofa parts, as I was not prepared for this. Luckily, I persuaded the driver to help me for an additional money to take all the boxes up to my apartment, which is on the 4th floor. However, in any case, I had to carry 8 big boxes together with the driver up to the 4th floor, which took 8 times going up and down all the stairs, which was very tiring for both of us. So, I can suggest the buyers to clarify this point with the seller before the delivery in order to prepare themselves for the delivery date.

Great quality couch! I used the 3D configurator to customize my own couch and it was the best decission. The fabric feels really soft and the overall design is unique. Delivery took ca. 1 week from Poland to Germany. Can absolutely recommend the Furni customer service.

Very amazing sofa, super confortable, super aesthetic, is just perfect! So cozy!! 🥰
I’m obsessed

very nice sofa, good quality, good price, friendly service

The shipping was fast and the sofa looks awesome. The delivery guy was also very nice and helpful, helping me carry all the packages. Thank you guys!!