Fusion For Business has been our energy broker for a few years now (having never used services like this previously!). We have found that this has simplified the process for our business a great deal,... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Lawrence Lochrie didn't give up when I kept ignoring the calls from an unknown number! I'm very glad I eventually picked up. Lawrence was extremely helpful, took the time to understand our business en... Toon meer
Bedrijf heeft geantwoord
Amazing service from Leah, even solve the problem out of the responsibility. This is really solve a big problem with my electricity bill pelnelty. Many thanks is not enough. Highly recommended.
Bedrijf heeft geantwoord
Our charity was looking for alternative quotes for electricity and was made aware of Fusion. Represented by Fraser they struck the right balance between speed efficiency and understanding of our situ... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
At Fusion For Business, we believe in the value of genuine human connection - people doing business with people they trust. Navigating the energy market can be complex, which is why we make it our priority to ensure you feel supported, listened to, and confident in the choices available to your business. We manage a wide range of business solutions on your behalf, from energy procurement and account management to revenue recovery and claims processing, helping to simplify what can often feel like an overwhelming process. We understand the frustration many businesses face when their essential energy needs are overlooked or underserved. That’s why the dedicated team at FFB works as an extension of your own - partnering with you to provide solutions that improve TODAY, ongoing support to prepare for TOMORROW and rectifying any wrong-doings of YESTERDAY to create real value for your business. Our goal is to empower you with clear guidance, honest advice, and a service built around relationships, not transactions. We want you to feel informed, and part of a supportive community that believes in doing things differently - so you can focus on what matters most: delivering exceptional service to your customers and growing a successful business.
Contactgegevens
Derwentside Business Centre, Consett, DH8 6BN, Durham, Verenigd Koninkrijk
- 01207 258164
- info@fusionforbusiness.co.uk
- fusionforbusiness.co.uk
4,8
Uitstekend
507 reviews
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Heeft 85% van zijn negatieve reviews beantwoord
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Great communication
Great communication. Open, honest and informative at every step.
Nathan was patient and gave me all the details that I needed to make the right decisions. No hard sell, no bull. Just cold hard facts that saved me money.
16 juni 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Stig,
We really appreciate you taking the time to leave this review. It’s great to hear that Nathan’s straightforward and transparent approach helped you make confident decisions and secure genuine savings.
We pride ourselves on offering honest advice without the hard sell, so your feedback is exactly what we strive for.
Thank you for choosing Fusion for Business — we’re glad to have made a real difference for you.
Best regards,
The Fusion for Business Team
£12k saving
We worked with FFB previously. Another broker then approached us and promised us better savings on our contracts. We agreed to move with their recommendation. To say it was a mistake is an understatement. We ended up paying more than we needed to and the overall service was poor. Being a charitable organisation this is stress we could certainly have done without.
Lesson learned and we went back to FFB at the earliest convenience. They saved us over 12k which is remarkable.
Can’t recommend enough to all other UK charities and businesses. FFB will certainly our first point of contact whenever we require help and advice with our utilities.
2 juni 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Hospitality & Hope,
Thank you for taking the time to share your experience and for placing your trust back in Fusion for Business.
We’re delighted that we could help you achieve such significant savings and restore confidence after a challenging experience elsewhere. It’s especially rewarding to know that we could make a real difference for your organisation and support the valuable work you do.
We truly appreciate your continued partnership and recommendation to other charities and businesses. We look forward to working with you again whenever you need our assistance.
Kind regards,
The Fusion for Business Team
I would give this company no stars
I would give this company no stars if possible! Chris Race offered us a contract with EDF, that we had already been offered direct anyway, at 1p per kWh more than EDF quoted as he said he would handle any problems, look after us and save us money in the long run.
Of the emails to EDF (hundreds because of the problems we have had with them) that Chris has been copied in on he has answered precisely 8 with no result on any of them. We actually had to chase him for responses as well, and the last e-mail from him was in early December last year. Fusion have so far earned over £10k on our supplies from August to April, that we could have saved, for doing virtually nothing!
Avoid like the plague
10 juni 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Lisa,
We’re very sorry to read about your experience and the frustration you’ve described.
This is certainly not the level of service we aim to deliver, and we understand how disappointing this must have been for you.
We’d really like the opportunity to review your account in detail and address the issues you’ve raised.
Could you please contact our Customer Care Team at info@fusionforbusiness.co.uk so we can investigate further and work towards a resolution?
Your feedback is important to us, and we appreciate you bringing this to our attention so we can ensure improvements are made.
Kind regards,
The Fusion for Business Team
outstanding service
Jeremy was very flexible and helpful and got us a great deal for new electricity rates
9 juni 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Barnaby,
Thank you for sharing your feedback.
It’s great to hear that Jeremy was able to provide flexible support and secure a strong electricity deal for you. We’re really pleased you had such a positive experience and appreciate you choosing Fusion for Business.
Best regards,
The Fusion for Business Team
Happy days
Polite friendly and most of all Mark is going to save me over £2500 a year on my electric
Thank you Mark Sumner nice doing business
Regards
Martin Bradley
2 mei 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Martin,
Thank you for your kind words. We are delighted to hear that Mark was able to help you secure such impressive savings on your electricity. It is great to know you found the experience friendly and straightforward. We will be sure to pass your thanks on to Mark.
We really appreciate your feedback and are glad to have been of service.
Kind regards
The Fusion for Business Team
Very honest salesman (very unusual) and…
Very honest salesman (very unusual) and everything was processed without any hiccups! Would recommend!!!
21 april 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Steve,
Thank you for your feedback.
We are pleased to hear that your experience was smooth and straightforward and that our team was able to provide honest advice. It is great to know you would recommend us and we really appreciate you taking the time to share your experience.
Kind regards
The Fusion for Business Team
Recommend for ease of use and good pricing
Really good service from Thomas Handley. He was clear and concise on the process and met my many questions professionally and quickly. The contract is cheaper than the one I have been on for 2 years and they also beat another quote. Recommended particularly for small businesses who don't have time to deal with things like this.
23 april 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi ROS,
Thank you for your kind words. We are thrilled to hear that Thomas provided clear and professional guidance throughout the process and answered all of your questions promptly.
It is fantastic that you were able to secure a better contract and beat another quote. We appreciate your recommendation and are glad we could make the process easier for your business.
Kind regards
The Fusion for Business Team
Business energy renewal
Got a great price with FFB, great hassle free service.
Mark Sumner was excellent.
Highly recommended.
2 april 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Vincent,
Thank you for taking the time to share your experience.
We are delighted to hear that Mark provided excellent service and helped you secure a great price. It is wonderful to know the process was hassle-free and that you would recommend us.
Kind regards
The Fusion for Business Team
Great service from Mark Sumner at Fusion for Business
Great service from Mark Sumner at Fusion for Business. He responded quickly and efficiently and found the business a new much cheaper supplier. He kept on top of the relatively straight forward process and reminded us when we still had info to provide.
4 oktober 2024
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Lian,
Thank you for sharing your feedback.
We are pleased to hear that Mark provided prompt and efficient support and helped your business secure a much more cost-effective supplier.
It is great to know he kept the process on track and offered helpful reminders when needed.
Kind regards
The Fusion for Business Team
I was very impressed with the service I…
I was very impressed with the service I got from James Platt. He made sure that I got the best deal and was also very informed about other energy companies sparing me an upfront cost which I wouldn't have been able to afford as a small business His efficient obtaining of an excellent quote was greatly appreciated Good to do business with someone like this.
14 maart 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Winnie,
Thank you for your kind feedback.
We are delighted to hear that James provided informed and efficient support and helped you secure the best deal for your business.
It is wonderful to know his guidance made the process easier and more affordable for you. We appreciate your comments and are glad to have been of service.
Kind regards
The Fusion for Business Team
A very helpful broker
A very helpful broker. I dealt with Yang, really did his best in getting my small business a good deal, which is very important with the cost of energy today. Certainly would recommend fusion for business when looking to renew your policy.
13 maart 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Robert,
Thank you for sharing your experience.
We are pleased to hear that Yang provided helpful support and worked hard to secure a good deal for your business. It is great to know you found his assistance valuable and would recommend Fusion for Business.
Kind regards
The Fusion for Business Team
Honesty & integrity…
The apparent honesty & integrity of the consultant (Mark) who handled my enquiry was refreshing, in this day and age A pleasure to deal with!
3 maart 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Mike,
Thank you for your kind words.
We are delighted to hear that Mark’s honesty and integrity made your experience a positive one. It is wonderful to know that dealing with him was a pleasure, and we will be sure to pass your feedback on.
Kind regards
The Fusion for Business Team
Knowledgeable
Knowledgeable, effective, efficient and friendly. Best of all, I couldn’t find a cheaper quote elsewhere!
21 februari 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Bob,
Thank you for sharing your feedback.
We are pleased to hear that our team provided knowledgeable and efficient support and that you were able to secure the best possible quote.
It is great to know that your experience was both friendly and effective.
Kind regards
The Fusion for Business Team
⭐️⭐️⭐️⭐️⭐️ I cannot recommend this electric…Ethan the sales agent is a star ⭐️
⭐️⭐️⭐️⭐️⭐️ I cannot recommend this electric energy broker enough! Their service was exceptional from start to finish. Not only did they help me find the best energy deal for my needs, but they also provided top-notch customer support throughout the entire process. The team was knowledgeable, efficient, and friendly, making the whole experience smooth and stress-free. If you're looking for a reliable and trustworthy electric energy broker in the UK, look no further!
17 februari 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Augustine,
Thank you for taking the time to leave such a glowing review.
We are thrilled to hear that Ethan and the team were able to provide exceptional support and help you secure the best energy deal.
It is wonderful to know that the process was smooth, efficient, and stress-free, and we really appreciate your recommendation.
Kind regards
The Fusion for Business Team
Spoke with mark very helpful did a lot…
Spoke with mark very helpful did a lot of running around but we finally got there in the end thank u mark
18 februari 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Naz,
Thank you for your feedback.
We are pleased to hear that Mark was able to assist you and guide you through the process, even with all the extra effort involved. It is great to know that everything was resolved successfully, and we will be sure to pass on your thanks to Mark.
Kind regards
The Fusion for Business Team
Jeremy is the best guy ever
Jeremy is the best guy ever, great character, great customer service, I don't have words, Jeremy thank u
17 februari 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi EFSTATHIOS,
Thank you for your kind words.
We are thrilled to hear that Jeremy provided such excellent customer service and made a positive impression. We will be sure to pass on your thanks to him, and we are delighted you had such a great experience with Fusion for Business.
Kind regards
The Fusion for Business Team
Ethan was great at finding me the best…
Ethan was great at finding me the best price, worked with me through the dates to start and made the whole process very easy and straight forward
14 februari 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Tribe PT,
Thank you for sharing your experience.
We are pleased to hear that Ethan was able to help you find the best price and guide you through the process smoothly.
It is great to know that everything was straightforward and easy, and we appreciate your feedback.
Kind regards
The Fusion for Business Team
Oh well where to even start jermemy…
Oh well where to even start jermemy Mackley put me in so much of ease that I can’t even explain I was getting charge nearly £800 from scam company which hopefully will be shorted but they way Jeremy take our my account and put everything on right direction I am so impressed thank you so much you saved me life best customer service I have ever received you are more then 5 star
14 februari 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Sanam,
Thank you for sharing your experience.
We are delighted to hear that Jeremy was able to help resolve the situation and guide your account in the right direction. It is wonderful to know that his support gave you peace of mind and that you felt well looked after throughout the process. We will be sure to pass on your kind words to Jeremy.
Kind regards
The Fusion for Business Team
Very helpful staff and great service
14 februari 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Mark,
Thank you for your feedback.
We are pleased to hear that you found our team helpful and enjoyed the service. Your kind words are greatly appreciated.
Kind regards
The Fusion for Business Team
Was made to feel so comfortable by…
Was made to feel so comfortable by Harrison on the phone his excellent with his skills 10 out of 10 if I live near him I’ll take him out for a beer for getting me the right deal in the right time. He’s an asset to the company deserves a bonus or a pay rise, cheers Sean Smith #TeamHarrison
13 februari 2025
Review zonder uitnodiging
Antwoord van Fusion For Business
Hi Sean,
Thank you for your fantastic feedback.
We are delighted to hear that Harrison made you feel comfortable and helped you secure the right deal at the right time. It is wonderful to know his skills and approach made such a positive impression, and we will be sure to pass your kind words on to him.
Kind regards
The Fusion for Business Team
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