Gadget GoGo Reviews 1.232

Very disappointing experience.

The item I sent was in excellent condition and accurately described, yet it was downgraded during assessment and valued significantly lower than the original quote. This raises serious concerns about how items are evaluated once received.

Although the offer was slightly increased after I challenged it, the final amount still did not fairly reflect the condition of the device. I ultimately accepted the payment only to avoid further delays, not because I agreed with the valuation.

The process felt one-sided and lacked transparency from start to finish.

I would strongly advise others to be cautious, as the initial quote may not reflect what you actually receive in the end.

Had no issues, they picked up my parcel on the friday, paid me the exact amount quoted by wednesday, i got the money in my bank before i knew it was approved, so happy, ive used other sites but this one surpassed these experiences, super quick.

I traded in an apple watch SE, quoted £90 and given £45 for the condition which I not too pleased about but I understand that it’s not perfect.
However, what I am actually displeased about is the fact I accepted their valuation on the 14th April, it was delivered before then. I had to chase them up for my valuation as well. I appreciate they may receive a lot of devices but the communication is so poor.
I just want my money for the product I have given them!! Ridiculous, they have still not got in touch with me I feel as though I have been scammed by an illegitimate company, use Webuyanyphone instead!!

Ryan

The best price and fast payment , communication was spot on:-) thank you

Excellent service

Went well, but not the fastest of these used product buy-back providers to process or pay out. But got there in the end.

I returned an old watch, so the quoted value was £25. The quote was based on the condition described when it was created.

However, their assessment was very conservative, reducing the value to £5. That's a scam!
For an old watch, a battery below 80% is typical.

Here’s an excuse to avoid paying!

Your device’s screen has scratches that surpass our 'Good' condition standards. Additionally, the battery failed our technical check as its health dropped below 80%, requiring a replacement. As a result, we must categorize this device as 'Not Working'.

Order #319563

I had no option but to accept the offer!

I enjoyed my experience using this service to sell on my ipod nano everything was super fast and easy only issue i didnt like was the long process on waiting for payment after sending to emails asking for an update to then being ignored I didnt appreciate that but in the end the payment eventually went through and I was notified by email I will use the service again in the near future hoping this improve next time but for now good service thank you for the service greatly appreciated

All good and got paid what was quoted.
Only reason for loosing one star was because they were very slow and confirming receipt of item.
I understood that there was a bank holiday ‘in-between’ this but I wasn’t informed of their trading hours during that period. Also no mention of closure when trying to call them.
To summarise… all good, but could be better

Got advised £230 for my Dad’s iPhone 14. It was in great condition, considering it being a few years old - so obviously wasn’t going to be perfect. Received an email report from them, pushing the item down from excellent to poor, and now down to around £170.. Because it had teeny tiny marks that no one but an expert could see.
Unfortunately after reading reviews on here, people experience the exact same thing.
We are still getting money for it, so we’re grateful we’re getting a ‘lot’, but it’s only about 2/3 of what was advised.

Excellent customer service and excellent selling offer
Excellent payment on time

Fantastic gadgetgogo,had an old iPhone,found gadgetgogo online,sent via royal mail,within a week agreed a price and got paid,paid for an old phone just sat in the draw for two years,really happy

I sent an immaculate Apple Watch for which I was offered £170. But I then received an offer of £120. Because apparently it had scratches on the screen. I received an image of what was supposedly my watch with damage to the screen, but I couldn’t prove that this wasn’t my watch or that it had been damaged purposely. I also had to email to get my money. Shocking company

STAY WELL CLEAR

Sent an Apple Watch in that was in perfect condition, then received pictures of a watch that had huge scratches on the screen and was offered half the amount.
Didn’t even look like the watch I sent .
My watch had not one scratch on the face as I hadn’t used it for 7 years . It was as good as new
I packaged it in a sturdy box completely fully of bubbly wrap
Absolutely no way it could have got damaged.
I have asked for it to be returned.

I am not the only one to give similar review .

As you can see I have had the response from the company .

They are suggesting that I am accusing them of deliberately damaging the item , which I am not .
I am saying that the pictures they sent is not my watch .
My watch had been sitting in a drawer for over 7 years not being used .
I even clean the watch very carefully and I was amazed at how good the condition was .
However the pictures I was sent looked like a completely different watch as I would not have sent something as bad as that .
I am suggesting there must be some kind of mix up .

You be your own judge but I would not be using them ever again .
It will be interesting to see the state of my watch , check serial number when it returns .

It was very easy. I received my price on line in seconds, packaged it and applied their paid for postage (48 hour postal service) and received money into my bank account 10 days after posting.

They used to be a reliable company. Tried to sell my ps5 - with box and all original accessories. They tried to get a discount of £105 for cleaning DUST. 100 pounds because they need to clean the device and for an issue they think the device can have in the future - more expensive than a house cleaner!! Such a Joke.

Price quoted was reasonable, I was notified when my item was received, and after checks, money paid into my account immediately. Can’t fault

Good communication, very helpful team. Thank you.

Excellent service. It was all dealt with quickly,well within the time frame mentioned on their website. Thank you!

Took a little time to sort it out and downgraded my ps5 for a few scratches