We ordered the Bracken garden set which is absolutely fabulous. We did have a slight problem that only 1 chair was delivered by Mark Wilson at Garden Trends sorted it straight away. He was extremely... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have the Charlton set and some chair covers! Honestly couldn’t recommend enough, it’s finished off the unused space perfectly and the quality is brilliant. Super easy to put together and super s... Toon meer
Bedrijf heeft geantwoord
Ordered the Bracken Outdoors Richmond Rectangular Rattan Corner Sofa Garden Furniture Set with Fire Pit Table on 21/06 and took delivery on 26/06. First class service from start to finish (quick d... Toon meer
Bedrijf heeft geantwoord
Held my money for 11 days for non-existent stock. I am very disappointed by the business practices of Garden Trends. I ordered and paid in full for an outdoor dining set on 11th July. Instead of fulf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Garden Trends
Geschreven door het bedrijf
Welcome to Garden Trends
The place to shop for garden furniture, BBQs, outdoor kitchens, and Christmas products.
Contact Us
We offer something available for everyone at affordable costs, ranging from modular outdoor kitchens to garden furniture with firepits, as one of the top suppliers of outdoor furniture and BBQs in the UK.
BrandsGarden Trends is passionate about outdoor living and all of our products have been carefully chosen for their style, design, quality, and durability. They all incorporate the most modern textures and styles, making them the very essence of contemporary trends.
Our Customer Service is made up of devoted individuals that are happy to help you with any questions. You may check out our latest products in our showroom in Moss End Garden Village near Bracknell in Berkshire, where we also have staff on hand. From the moment a customer discovers one of our products, our friendly and approachable team is dedicated to providing excellent customer service.
Visit our Showroom Visit Facebook Page Visit Instagram PageWe are confident that, based on more than 10 years of experience in the garden furniture and BBQ industries, we can provide you with the greatest goods for your home and garden, backed by first-rate customer service and warranties, allowing you to enjoy your purchase for many years to come. Garden Furniture Outdoor Kitchens Barbecues Benches Christmas
Contactgegevens
Moss End Garden Village, Maidenhead Road, Warfield, RG42 6EJ, Bracknell, Verenigd Koninkrijk
- 0118 3800 381
- help@gardentrends.co.uk
- gardentrends.co.uk
4,2
Goed
9K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Garden Trends
Hello,
Thank you so much for your 5-star review.
We are glad that you had a positive experience shopping with us.
Kind Regards,
Garden Trends
Antwoord van Garden Trends
Hello Sue,
Thank you for sharing a review of your recent shopping experience with us.
We are glad that you were pleased with the value of your purchase and it was delivered to you in a timely manner.
Kind Regards,
Garden Trends
Antwoord van Garden Trends
Hello,
Thank you for posting this positive review.
We are glad that your order was delivered and you are pleased with its quality.
Kind Regards,
Garden Trends
Antwoord van Garden Trends
Hello Daniel,
Thank you so much for your 5-star rating.
We are glad that you are pleased with the service you received.
Kind Regards,
Garden Trends
I left a 1 star review in December…
I left a 1 star review in December regarding a disappointing fibre optic christmas tree. Garden trends replied- i sent a video of the tree under performing and a refund was arranged with no fuss.my money was refunded yesterday into my bank account.Thank you for your customer service.i felt it only fair to issue this update.
15 januari 2025
Review zonder uitnodiging
Antwoord van Garden Trends
Hello Jane,
Thank you for sharing this positive review.
We are glad that you were pleased with the service you received from our staff in dealing with your faulty fibre optic Christmas tree.
Kind Regards,
Garden Trends
Antwoord van Garden Trends
Hello Sue,
Thank you for sharing this positive review.
We are glad that you are pleased with the quality and value of your purchase.
Kind Regards,
Garden Trends
Excellent value
Excellent value, great sale price Informed about delivery delay. All good.
7 januari 2025
Antwoord van Garden Trends
Hello,
Thank you so much for your 5-star rating.
We are glad that you were pleased with the value of your purchase.
Kind Regards,
Garden Trends
Nice lights great price
7 januari 2025
Antwoord van Garden Trends
Hello Elizabeth,
Thank you for sharing this positive review.
We are glad that you are pleased with the quality and value of the lights you purchased.
Kind Regards,
Garden Trends
The product is great but ….
The product is great . Took more than a month to arrive. The delivery men were unable to deliver to my garden because it was on a gravel road.. A lady of 76 ( with vertigo ) and her daughter ( off sick with bad back ) had to take it a considerable distance !!!
7 januari 2025
Antwoord van Garden Trends
Hello Gillian,
Thank you for taking the time to leave us a review.
We apologise for the delay with the delivery of your order. We are glad that it has now been delivered and you are pleased with it.
Kind Regards,
Garden Trends
Order placed and zero communication…
Order placed and zero communication forthcoming, delivery dates came and went when finally arrived one was damaged but instead of sending a replacement ASAP you again dragged your heels causing me delays luckily this install was with an understanding family member will never use your services again extremely dissappointed in your company and any opportunity to inform others of how dissatisfied i am i will be taking. Very unhappy with your performance.
31 december 2024
Antwoord van Garden Trends
Hello Ben,
We are sorry to hear about the long wait time you experienced with the delivery of your order and one of your items sadly arrived damaged.
We can confirm that we have raised an order to send you a replacement of the damaged item and we will get it sent out to you as quickly as possible.
Kind Regards,
Garden Trends
I placed my order
I placed my order, it was confirmed, took my money then confirmed dispatch. After chasing, now confirmed sold out and making a refund. I could have ordered from someone else in the meantime and now also sold out. Not handled well.
7 januari 2025
Antwoord van Garden Trends
Hello,
We are sorry that we were sadly unable to fulfil your order on this occasion. You will receive an email confirming your refund has been processed shortly. As soon as it has been processed, it will return to your original method of payment in the next 3 - 5 working days.
Kind Regards,
Garden Trends
Antwoord van Garden Trends
Hello,
Thank you for sharing a review of your recent shopping experience with us.
We are glad that you are pleased with your new Christmas tree and hope you enjoy using it.
Kind Regards,
Garden Trends
Excellent product at an excellent price
Excellent product at an price. Thanks Garden Trends
30 december 2024
Antwoord van Garden Trends
Hello Gerard,
Thank you so much for your 5-star rating.
We are glad that you are pleased with your purchase and its value.
Kind Regards,
Garden Trends
Excellent service all round and lovely…
Excellent service all round and lovely products would definitely recommend 💯
6 januari 2025
Antwoord van Garden Trends
Hello Tracey,
Thank you for sharing a review of your recent shopping experience with us.
We are glad that you were pleased with your purchase.
Kind Regards,
Garden Trends
Very impressed with my purchase of our…
Very impressed with my purchase of our new Christmas tree and lights. Got a great deal in the sale. The tree looks very good quality and arrived quickly. Looking forward to put it up next Christmas.
6 januari 2025
Antwoord van Garden Trends
Hello,
Thank you for sharing this positive review.
We are glad that you are pleased with your new Christmas tree and lights.
We hope you enjoy using them!
Kind Regards,
Garden Trends
Great company to deal with
Great company to deal with, excellent service quality products. Would recommend to others.
6 januari 2025
Antwoord van Garden Trends
Hello Tony,
Thank you so much for your 5-star review.
We are glad that you had a positive experience shopping with us.
Kind Regards,
Garden Trends
Great products with great price
6 januari 2025
Antwoord van Garden Trends
Hello Alice,
Thank you for sharing this positive review.
We are glad that you were pleased with the quality and value of the items you purchased.
Kind Regards,
Garden Trends
Excellent tree delivered when they…
Excellent tree delivered when they said. It looks nice works. Not anymore u can ask.
Thank you. Highly recommend
6 januari 2025
Antwoord van Garden Trends
Hello Mark,
Thank you for the great review.
We are glad that your Christmas tree was delivered on time and we hope you enjoy using it.
Kind Regards,
Garden Trends
Great service and really happy with…
Great service and really happy with purchase and also price.
6 januari 2025
Antwoord van Garden Trends
Hello Cheryl,
Thank you for sharing this positive review.
We are glad that you were pleased with your overall experience shopping with us.
Kind Regards,
Garden Trends
Excellent customer service
Easy to use website. Excellent customer service as I had made an error with my phone number and had to get in touch. Prompt action. Will not be opening new tree until next Christmas so cannot comment on quality however I'm sure if I have a problem it would be sorted.
6 januari 2025
Antwoord van Garden Trends
Hello,
Thank you so much for your 5-star review.
We are glad that you had a positive experience shopping with us and hope you enjoy using your new Christmas tree.
Kind Regards,
Garden Trends
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