Ordered and paid for a product
Ordered and paid for a product. Received confirmation. Received Tracking information. Watch track for a couple weeks. Tracking never shows location of the order. Tracking claimed package was delivered. It was not.
Contacted customer service via email. Unknown person behind email states they will reship. Received tracking information. Same results, no package.
Contacted customer service. Unknown person behind email claims I can receive a partial refund. AWESOME ! ( that was sarcasm)
I requested the name of the person I was talking to, a phone number, the name of the local shipping company, and Garvella's mailing address none of which I was given. All subsequent emails or just a copy and paste of the previous email response.
The e-mail for the tracking company bounced back if that did not work.
Final note: garvella.com is no longer working

