Gathering Games Reviews 

667
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent price (best on the market) and quick delivery. Gathering Games also threw I some freebies for me which was an amazing surprise. I will definitely order from them again

Beoordeeld met 5 van de 5 sterren

True gaming shops are a rare find, most sell only Warhammer, to find one that interests all Tabletop top gamers is special. The owner was knowledgeable around all the game systems in the shop and was... Toon meer

Beoordeeld met 5 van de 5 sterren

Received my PowerGrid boardgame quickly. Was cheaper than anywhere else including delivery. Boardgame was new and packaged well.

Beoordeeld met 5 van de 5 sterren

Attended a one piece pre release on Saturday, was my first time playing any tcg. Staff were really friendly and supportive especially Sahd. It’s a good community they’ve built. Had a good range of pro... Toon meer

Bedrijfsgegevens

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  2. Spellenwinkel

Geschreven door het bedrijf

Connoisseurs of all things board games and trading card games!


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4,9

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TrustScore 5 uit 5

667 reviews

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4,9

Alle reviews

(667)

246 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very happy to have pre-ordered with Gathering Games

So happy that I pre-ordered with Gathering Games my Riftbound Booster boxes, I have had other stores that cancelled my orders but not Gathering games.

The best part was that not only did they not cancel my pre-order, when I was making my initial pre-order back in May 25, they price matched with another store.

Super amazing experience ordering and very very happy with the service.

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, there was a delay with my order but the phone staff were responsive and helped get the order out quickly after the issue. Would recommend

3 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Riftbound preorder

Gathering Games were great with my Riftbound pre-order. Quick to respond to any questions via their chat, with clearly a real person (as opposed to a chat bot like many companies use).

My order arrived as communicated and was well packaged. I'd absolutely use them again. My only reservation was that I had to chase up a little bit to confirm when the preorder would arrive, but otherwise a flawless experience.

3 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pre-ordered Gundam TCG starter decks…

Pre-ordered Gundam TCG starter decks and was advised they could only fulfil only 1 deck out of the 4 I'd ordered but they would hold my order and I could wait for a restock. The restock date came and I was advised that they didn't get any more so I requested for the 1 deck to be sent and a refund on the 3 others. This was meant to be shipped on the 21st October but no tracking was provided for the 48 hour shipping I had paid for. I've contacted them through numerous channels and have not received a reply. At this stage I'm assuming they didn't actually hold the product for me like they said. It's a shame as it looks like other people have had good experiences with this store but unortunately I won't be buying from them again in the future.

4 november 2025
Review zonder uitnodiging
Logo Gathering Games

Antwoord van Gathering Games

Hi Greg,

Thank you for taking the time to explain what happened — I’m really sorry for the frustration this has caused. You’re absolutely right to expect clear communication and timely updates, especially when a preorder, partial fulfilment, and a refund are involved.

In this case, the allocation and restock situation didn’t resolve as hoped, and it’s clear that our follow-up and communication fell short. That’s on us, and I’m sorry you were left without tracking information or a response after getting back in touch.

We don’t want anyone to feel uncertain about whether stock was held for them or whether an order is being processed.

I have prioritised reviewing this and making sure it’s properly closed out so I have reached out to you directly via email.

We appreciate you acknowledging that others have had positive experiences, and we’re genuinely sorry that yours wasn’t one of them. Thank you for the feedback — it helps us identify where we need to improve.

Sahd
Gathering Games

Beoordeeld met 1 van de 5 sterren

Imagine being a company sending out an…

Imagine being a company sending out an email to your 'loyal' customers to offer them a chance to buy a product for market price (double the rrp) instead of retail on a pre order....won't be shopping here anymore.
I get product is limited, but thats not a justified reason for a retail store which has a wholesale account to scalp. If you're going to scalp, don't act like you're doing your customers a favour just rip us all off on all the products you sell.

3 november 2025
Review zonder uitnodiging
Logo Gathering Games

Antwoord van Gathering Games

Hi,

We understand why this felt disappointing, and we appreciate you taking the time to explain your perspective.

For extremely limited releases, pricing reflects current market prices and the very restricted quantities available to independent game stores. This can look very different from standard retail releases, particularly when compared with larger national retailers that receive significantly higher allocations yet have no prevention to items selling out to bots.

Our early access emails are intended to be transparent and give existing customers the option to purchase limited products ahead of wider availability and to most importantly stop bots, a factor that unfortunately larger retailers don't focus on.

There’s no expectation to buy, and we understand that the price point won’t feel right for everyone.

We respect your decision and thank you for sharing your feedback.

Sahd
General Manager

Beoordeeld met 4 van de 5 sterren

Item as described, overall can't fault experience.

Item came well packaged and in great condition. Did have a bit of a panic when my parcel wasn't despatched when promised (same day as order was placed before 2pm) and when I had no response to my attempts to get in contact on the following Saturday but they were very quick to get back in touch on the following Monday to explain the delay and reassure me that my item would definitely be despatched that day.

Can't fault the service I received but since this was my first time shopping with Gathering Games I would just recommend they show the times their customer service operates, alongside their store opening hours, so others like myself don't potentially panic too since I assumed it was the same as store open hours but customer service doesn't operate over the weekend. It's due to this I'm giving 4* and not 5* but it's a minor issue and overall I'm happy.

27 oktober 2025
Beoordeeld met 1 van de 5 sterren

Very scummy place that back doors pre…

Very scummy place that back doors pre orders to select customers from "Luke" when they tell the rest of us they don't have them, I know of 2 different people that have already pre ordered and paid for Phantasmal Flames whilst the rest of us are told they aren't available yet, very scummy operations🤡🤡🤡

16 oktober 2025
Review zonder uitnodiging
Logo Gathering Games

Antwoord van Gathering Games

Hi Caleb,

We’re really sorry to hear you feel this way, but we’d like to clarify how our pre-order process works to avoid any misunderstanding.

We run a VIP Early Access system for our Pokémon TCG customers — this allows long-standing and active customers to gain early access to pre-orders before they are made publicly available. This system is completely transparent and publicly explained on our blog here:

👉 https://gatheringgames.co.uk/community/blog/vip-early-access-system

Our customer support team member Luke is simply responsible for assisting customers within that VIP system and ensuring their pre-orders are processed correctly. He does not "back door" or privately sell stock — all allocations are handled according to the same structured policy.

We understand it can be frustrating when high-demand products like Phantasmal Flames sell out quickly or appear limited, but we promise all customers receive fair opportunities through our regular releases and VIP system.

If you’d like to learn more about how to join the VIP list or have any specific concerns about your account, please reach out to us directly at sales@gatheringgames.co.uk
— we’d be happy to go through everything with you personally.

Kind regards,

Fez
Owner of Gathering Games

Beoordeeld met 5 van de 5 sterren

All around great experience

Competitive prices, speedy postage, quick and friendly Customer Service. Can't fault these guys and you can tell they're passionate about what they do through all the content they put up.

23 oktober 2025
Review zonder uitnodiging

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