Gathering Games Reviews 

666
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

True gaming shops are a rare find, most sell only Warhammer, to find one that interests all Tabletop top gamers is special. The owner was knowledgeable around all the game systems in the shop and was... Toon meer

Beoordeeld met 5 van de 5 sterren

Received my PowerGrid boardgame quickly. Was cheaper than anywhere else including delivery. Boardgame was new and packaged well.

Beoordeeld met 5 van de 5 sterren

Attended a one piece pre release on Saturday, was my first time playing any tcg. Staff were really friendly and supportive especially Sahd. It’s a good community they’ve built. Had a good range of pro... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent value for money on pre orders, top tier customer service who answered my questions within 48hrs, and who, when they said they would go away find out and let me know, actually did! Great ppl... Toon meer

Bedrijfsgegevens

  1. Verzamelplaatjeswinkel
  2. Spellenwinkel

Geschreven door het bedrijf

Connoisseurs of all things board games and trading card games!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

666 reviews

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4,8

Alle reviews

(666)

246 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Cancelled my order five days later with…

Cancelled my order five days later with zero correspondence wouldn’t not recommend absolutely wasted my time

29 december 2025
Review zonder uitnodiging
Logo Gathering Games

Antwoord van Gathering Games

Hi Arjun,

I’m sorry to hear this was your experience and understand how frustrating it must have felt.

We’ve reviewed the order to better understand what happened and to help improve our processes. We can see that our customer service team did contact you via email prior to the cancellation to explain the situation. Unfortunately, due to an incorrect stock count identified over the Christmas period, we weren’t able to fulfil the order and had no option but to cancel it and issue a full refund to ensure you received your money as quickly as possible.

The order was placed while our office was closed for the Christmas break, and we responded as soon as the team returned. We appreciate that this was still disappointing and apologise for the inconvenience caused.

Thank you for taking the time to leave feedback — it helps us identify where we need to improve.

Kind regards,

Sahd
General Manager | Gathering Games

Beoordeeld met 5 van de 5 sterren

I would 100% recommend and use Gathering Games in the future

This was my first time discovering and purchasing from Gathering Games. I had ordered Bar Room Brawl and put the wrong delivery address, I emailed customer services and Luke responded immediately and corrected the address for me.

I would 100% recommend and use Gathering Games in the future.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High quality service

Not only was our board game excellent value, it also arrived within a speedy time.
The packaging of box was well protected, so there were no scuffed edges or damaged corners which is fantastic.

We can’t wait to play it!

4 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The packaging was a letdown

The packaging was a letdown. I get that it's a bit out of the ordinary for this company, but it still happened, and I wasn't the only one - lots of folks in the community had the same issue with this board game. The box was too small, so it left gaping holes that were covered with tape that was placed directly on the game, which meant I had to tear the game just to get the parcel open.

As for the company's response, it was pretty disappointing and all over the place. As previously mentioned, I wasn't alone in having a poorly packaged game, yet we all got different answers. Some were offered an instant return, some waited weeks without a response, others were told that replacements wouldn’t be available until January, while a few were told that stock would arrive in December.

17 november 2025
Review zonder uitnodiging
Logo Gathering Games

Antwoord van Gathering Games

Hi,

Thank you for taking the time to leave such detailed feedback — I’m genuinely sorry for the experience you’ve described. You’re absolutely right that the packaging in this instance fell short, and we recognise that this affected more than one customer. Tape should never have been placed directly onto a product in a way that risks damage, and I’m very sorry that this resulted in your game being torn when opening the parcel.

Regarding our responses, I understand how frustrating it must have been to see differing information given to customers. This was a limited and unexpected issue with a specific product, and while we were actively liaising with the distributor about replacement stock and timelines, information unfortunately changed as we received updates. That led to inconsistent messaging, which is something we take seriously and are working to prevent in future.

We aim to handle issues fairly and promptly, and I’m sorry that this situation didn’t reflect that.

Thank you again for raising this — feedback like yours genuinely helps us improve.

Sahd
General Manager

Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience. Ordered two packs of cards for my son which were delivered very quickly indeed. Very impressed and will buy from again

29 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Shopping Experience

Firstly i just want to say a thankyou to gatheringgames for being fantastic at what they do!

i made my first ever purchase a couple of weeks back and was kept informed every step of the way due to a delayed product out of their control!

i then got invited to purchase another product at a very competitive price and was thrilled to be notified the next morning it was already shipped with its tracking number. fast forward to yesterday and both items came perfectly packaged, although i live far from store they have earnt my respect and gained a permanent customer!

A special thanks to Fez and the team

8 december 2025
Review zonder uitnodiging

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