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Beoordeeld met 3 van de 5 sterren

I’ve been waiting for 8 days now, my balance has been taken off my gift card, and I’ve not received any money. The only time I’ve talked to a real person is when I emailed them, got the same exact a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I found a few unused gift cards while cleaning out my apartment. I submitted one to see how it would go and ended up receiving the payout the next day. It wasn't life-changing money, but it definitely... Toon meer

Beoordeeld met 1 van de 5 sterren

If i could give negative stars i would! They used my gift card and I can’t get in touch with a human to speak with! Customer service sucks! They used it after I requested them to cancel because I didn... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Complete Scam Submitted A $84.80 Macys Card They Took My Money Almost Immediately Checked My Card Yesterday Money Gone Still Says Processing So My Money Shouldn’t Be Gone & If So Should’ve Been Paid M... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Alternatieve financiële diensten

Geschreven door het bedrijf

GC Primo is an online gift card exchange platform that helps customers convert unwanted gift cards into cash through a secure and streamlined verification process. Our platform supports gift cards from many popular retailers and provides multiple payout options, including PayPal, Zelle, Bitcoin, Cash App, and bank-supported payment methods where available. At GC Primo, we focus on: Fast gift card verification Secure transaction processing Multiple payout options Transparent status tracking Dedicated customer support Our mission is simple: make selling unwanted gift cards safe, convenient, and accessible for everyone.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 1 van de 5 sterren

I WANT MY PAYMENT OR MY $200.00 GIFTCARD BACK PLEASE...

Well to be completely honest I have been waiting 7days and 14 hrs and nothing. I submit my $200.00 Aplle GC and I just checked my PayPal and nothing. I have been very patient with everything. I keep getting the same message about the lenth that it takes to receive my money and now I want my money they have already took the money off my card and I have received nothing and the website tracking just still shows received nothing new in my status information 😑 it just says received7 days and 14 hrs ago. I am going to report this company to the FBI and the BBB if I dont receive my payment. I have proof of the giftcard and of my transactions with gcprimo. My Tracking number is PRIMO-1E23AF-5917 SO WHERE IS MY $156.00. I want my money or my giftcard returned. I think this is some kind of scam. If you are thinking about using this company Don't until I update my situation with my payment. I feel like customer service is a bot sending the same information for every email that I have sent regarding my payment and I have been patiently awaiting and NOTHING NOTHING. I AM SO UPSET 😡 AND DISAPPOINTED 😞 AT THIS POINT...PLEASE PAY MY MONEY OR GIVE ME BACK MY APPLE GIFTCARD I WANT MY $200.00 BACK ON MY GIFTCARD OR MONEY IN MY PAYPAL ACCOUNT 😫...

22 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If i could give negative 10 stars i would

If i could give negative stars i would! They used my gift card and I can’t get in touch with a human to speak with! Customer service sucks! They used it after I requested them to cancel because I didn’t want to sell anymore! This is completely unacceptable behavior and I want my gift card back!

29 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

Update : PAID

We're sorry to hear that you feel this way.

After reviewing your transaction PRIMO-5438A4-9DD9, we can confirm that your payment was completed within 3 days and was successfully sent via Cash App. We only became aware of this review after your transaction had already been completed.

We're disappointed to see your comments because your payment was processed and the transaction was successfully closed. Once a gift card has been validated, approved, and payment has been issued, the transaction cannot be reversed or the gift card returned.

If you've received your Cash App payment, we kindly ask that you consider updating your review to reflect the final outcome.

Beoordeeld met 3 van de 5 sterren

I’ve been waiting for 8 days now

I’ve been waiting for 8 days now, my balance has been taken off my gift card, and I’ve not received any money. The only time I’ve talked to a real person is when I emailed them, got the same exact answer twice now, saying the payments team would review my submission. If anything changes I’ll edit my review but I definitely would not use this platform to sell a gift card.

Edit: The following day after I posted this review, I did indeed receive my money, so overall that’s all I wanted, could have been faster with a little better communication, they did pay though!

21 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

We've reviewed your transaction for reference PRIMO-6F800E-DAFA.

We process gift card transactions in batches, and in some cases vendor approvals take longer than expected, which can result in delays. While many cards are completed much sooner, every approved transaction is processed once verification is complete.

We're pleased to confirm that your payment has now been successfully completed via Cash App.

We understand the delay was frustrating and appreciate your patience throughout the process. If you've received your payment, we'd be grateful if you would consider updating your review to reflect the final resolution.

Beoordeeld met 1 van de 5 sterren

Another Con Fraudster just difffernt appearance.

This is one of the worst companies to deal with everything that advertise on their website is a lie and when you try to contact, it’s not alive human agent it’s just but who keeps on giving you the same stupid answers back to back. I submitted my gift card from Best Buy for $200 on June 24 approximately 2 PM and the original impression I was given was that it would take less than eight hours now this card was not used. It had the receipt of the card which I submitted along with it and as a friend and the payment was via Zelle, which everybody knows just Minutes now after five days and eight hours still there is no status Update. I contacted the supervisor which I have worked a different companies and never came across people who I just either plain stupid or they think they can get away with their stupid lies because the customers don’t know anything better. I think Mission should do something about these kind of websites with these promises and stuff you know because when they promise you that you submit a card with everything validated, which is because I can already tell that the card has been transferred you know you can get paid off within eight hours after five days with countless email chain back to back asking questions on the status update and getting the same stupid response over and over and this is actually coming from one of the supervisors that is being reviewed now the world itself being reviewed. I have looked it up in the Webster dictionary, but these guys have given it a whole new meaning stay away from this kind of companies do yourself a favor give the car to some charities. I think you’ll get a better blessing of this than dealing with these kind of people.
BTW, another site
GCCIRCLR.COM
Which is all by the same people and at one point a couple weeks ago it was ran by the same people too. I submitted them $400 worth of eBay gift cards four days later the site is down doesn’t exist all my emails that I wrote to them, I start bouncing back to me.

22 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

UPDATE : PAID We're pleased to let you know that your payment for reference PRIMO-182F83-4750 has been successfully processed via Zelle.


We're sorry to hear that you're frustrated with the processing time.

First, we want to clarify that we are not affiliated with or related to any other gift card website or company, including the one you mentioned. Comparing us to another business or suggesting common ownership is incorrect.

Regarding your transaction, our records show that your gift card has already been processed and is currently awaiting final vendor approval. This approval is a standard part of the verification process and, unfortunately, the timing is outside of our direct control. Once vendor approval is received, your payment will be processed promptly using your selected payout method.

We understand that waiting is frustrating, but delays during the vendor verification stage do not mean a transaction is fraudulent. Every payment we process is completed after the required verification steps have been successfully finalized.

We appreciate your patience and will notify you as soon as the approval is complete and your payment has been issued.

Beoordeeld met 1 van de 5 sterren

Same people who ran GC Circle

Same people who ran GC Circle, same scam happening. I lost $400 in Visa gift cards that still hasn’t been paid out or recovered from GC Circle. They shut down the site and conveniently stopped replying to reviews there just to switch to this site.

As for previous responses from the site that claim they are not affiliated with GC Circle, the FAQ on your Primo website still says GC Circle. It’s obviously the same.

2 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

We appreciate your feedback and would like to clarify a few points.

We are not affiliated with any other gift card company. During the development of our website, our designers referenced industry-standard layouts and content for inspiration. If any outdated wording or placeholder text was ever present, it was an unintentional oversight. We have since thoroughly reviewed our website and confirmed that it does not reference any other company.

We also want to clarify that every gift card submitted to us goes through a validation and vendor verification process.All cards that are successfully validated and approved are paid. While some transactions are completed within hours, others can experience delays due to additional vendor verification. Once approval is received, payment is released.

We understand that delays can be frustrating, but our process is straightforward: validate the card, obtain vendor approval where required, and issue payment. We remain committed to ensuring every approved transaction is completed.

Beoordeeld met 1 van de 5 sterren

I sent the info to a well know gift…

Well I'm correctting myself G.C PRIMO ARE LEGITIMATE THEY SENT MY PAYMENT TODAY THEY ARE NOT A SCAM THEY ARE REAL!!!!!!!! THANK YOU JUSTIN COOPER¡!!! I APOLOGIZE FOR THE MISJUDGEMENTS MISTAKES FORGIVE ME G.C PRIMOS ARE REA LEGITIMATE

25 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

Update : PAID :

Hi Eddie,

We're pleased to let you know that your payment for reference PRIMO-77A1A7-BF6D has been successfully processed via Chime.

If you don't see the payment immediately, please allow a little time for Chime to process and reflect the transfer in your account.

Thank you for choosing our service. If you have any questions or need further assistance, please don't hesitate to contact us.

................................................................................................................................

We understand that waiting for payment can be frustrating, but we want to be very clear that we do not need to scam anyone. Our business has processed many transactions, and your submission is being handled according to the processing timeframe that was clearly communicated when your order was accepted.

Threats and accusations do not change the processing timeline. We also take threats against our company and staff seriously.

According to your reference **PRIMO-77A1A7-BF6D**, your transaction is still within the stated processing window, and approximately **3 business days** remain before the maximum processing time has elapsed.

We ask that you allow the remaining processing time to pass. Once your transaction is completed, your payment will be issued according to the selected payout method.

Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

Apple gift card and got paid

Sold an Apple gift card and got paid through PayPal. I had never used a gift card exchange before so i was nervous but everything went smoothly.

25 juni 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I been stuck in progress for 4 days…

I been stuck in progress for 4 days hasn't yet moved my card is unused was told I would be priority nothing nothing nothing was told I will talk too a teammate nothing like wth I need my money or gift card cause this is crazy im trying too feed my family now I cant sign in and it's saying submission not found that is crazy smh
Update i did get paid it just takes a little while I appreciate that they were trying too get me paid fast I sent the wrong information thats my fault but when they got the right info instantly paid thank you

19 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

We're sorry to hear about your experience.

Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and review its current status?

Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible. While many transactions are completed sooner, some gift cards require additional verification and may take longer to process.

Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

Manual process system

Used them to sell a best buy gift card. I liked that they manually verified everything instead of rushing the transaction. Payment came through and I'd recommend them.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

TERRIBLE!

TERRIBLE!! They said it was pending for 4 days and I checked my gift card , they cleaned it out !! $125 !!! Plus never got paid ‘n SCAM SCAM SCAM!!! I am calling the gift card issuer to see who redeemed it and how I can get this company to go out of business and pay everyone they’ve scammed . They need to be reported . All they do is respond with the sane messages and never do anything about it . Sell our gift cards for their profit . I’m not going to let it go , I’m going to get to the bottom of it because I don’t want anyone rise to get scammed . DO NOT USE THIS SIGHT !

26 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

We're sorry to hear about your experience.

We've reviewed your transaction and can confirm that **your payment has been successfully completed via Cash App**.

While many transactions are completed much sooner, **some gift cards require more than 7 business days** to complete the vendor verification process before payment can be released. This processing timeframe is outlined on our website.

We understand the delay was frustrating, but we do not keep customer funds. Once vendor verification is complete, payments are released, and in your case, your payment has now been completed.

If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.

Thank you.

Beoordeeld met 1 van de 5 sterren

Sent in gc to sell on June 19th

Sent in gc to sell on June 19th. As of today nothing. Get emails answering my question. Unfortunately he always says the same thing. Told Justin cooper just give me gc back and I’ll go to more reputable company. Now dead silence.
Pretty sure I’ve been scammed. PRIMO-A4F211-8993 I’ve added the ref number. 8 days plus almost 23 hours. Sick stuff.

17 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

Update : We've reviewed your transaction PRIMO-A4F211-8993.

Your transaction has now been completed, and your payment has been successfully processed. The case is closed.

We understand the delay was frustrating. While many transactions are completed much sooner, some gift cards require additional vendor verification before payment can be released.

If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.

Thank you for your patience.

We're sorry to hear about your experience.

Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and review its current status?

Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible.

Thank you for your patience, and we look forward to resolving this for you.

Beoordeeld met 1 van de 5 sterren

Liars and scam artist

Liars and scam artist

26 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

We're sorry to hear about your experience.

Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and review its current status?

Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible.

Thank you for your patience, and we look forward to resolving this for you.

Beoordeeld met 1 van de 5 sterren

I tried selling my $50 Target Gift…

I tried selling my $50 Target Gift card, it said it would take 8 hours to process. They took the balance off my card and it’s been 5 days without any progress or update. They took the balance one day after I submitted my request. PRIMO-E679B8-C585

26 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

We've reviewed your transaction for reference PRIMO-E679B8-C585.

Your payment has been successfully completed and sent via Chime.

We understand the delay was frustrating. While many transactions are completed quickly, some gift cards require additional vendor verification before payment can be released. Once the verification was completed, your payment was processed.

Please check your Chime account for the transfer. If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.

Thank you for your patience.

Beoordeeld met 1 van de 5 sterren

SCAM!!!

Submitted $55 Walmart Gift Card 2.5 days ago and still NOTHING! No payment, no update, no movement. I wrote customer service and they keep telling me they are processing it. I went to Walmart’s website and checked the gift card balance and it’s at $0. Where’s my money?!? PRIMO-483380-EF58

23 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

We've reviewed your transaction for reference PRIMO-483380-EF58.

Your payment has been successfully completed via PayPal Goods & Services.

We understand the delay was frustrating. Some gift cards require additional vendor verification before payment can be released, which is why processing can occasionally take longer than expected.

Please check your PayPal account for the payment. If you've received it, we'd greatly appreciate it if you would consider updating your review to reflect the final resolution.

Thank you for your patience and for giving us the opportunity to complete your transaction.

Beoordeeld met 1 van de 5 sterren

5 "Business" days in and still nothing

5 "business" days in and still have not received payment for my order PRIMO-CAEF35-B6D5 tried talking to customer service multiple times and just keep getting the same canned answer, telling me it's being "reviewed" by their payments team, but haven't received any update outside of the canned response from Justin Cooper.
I highly doubt there's any single person who has been paid in the 8hr window they say they offer.

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

2 best buy cards merchandise was removed on 24 still haven’t process my cash

So I sold them 2 Best Buy cards . They remove the money on the 24 it said it would take 8 hours to process. My question is if you have already process and removed the funds from the card why haven’t I receive my Zelle payment yet has been now 3days . PRIMO-3435DD-0CB1 is my reference number. If you have already proceeds and remove the funds from the merchandise I should have already been paid out. I checked the balance and both are the cards are empty . I thought when you take the money off then you will process the cash. & my account it still said in my end that yall haven’t received the payment but when I verify through Best Buy the process was done days ago.

24 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

Hi Shannon,

We wanted to provide you with an update regarding your submissions.

One of your gift cards has been approved, and the payment for that card has already been sent successfully via Zelle.

Your second gift card is still awaiting approval from our vendor. Unfortunately, we cannot release payment for that card until the vendor completes the verification process. As soon as we receive approval, your payment will be processed immediately.

Thank you for your patience and understanding. If you have any questions, please don't hesitate to contact us.

Beoordeeld met 1 van de 5 sterren

They drained the value of my gift card…

They drained the value of my gift card immediately...but now, almost 5 days later, I have not been paid NOR has anyone communicated ANYTHING with me!!!
Reference:
PRIMO-C562AA-302B

19 juni 2026
Review zonder uitnodiging
Logo Gcprimo

Antwoord van Gcprimo

update : We've reviewed your transaction for reference PRIMO-C562AA-302B.

Your payment has now been processed successfully via PayPal Goods & Services.

We understand the delay was frustrating. While many transactions are completed much sooner, some gift cards require additional vendor verification before payment can be released. Once that verification is complete, payment is processed immediately.

Please check your PayPal account for the payment. If everything has been received, we'd greatly appreciate it if you would consider updating your review to reflect the final outcome.

Thank you for your patience and for giving us the opportunity to complete your transaction.


We're sorry to hear about your experience.

Could you please provide your **reference number** (it starts with **PRIMO-**) so we can locate your submission and review its current status?

Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible.

Thank you for your patience, and we look forward to resolving this for you.

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