Gemstone Lights Reviews 3.685

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text messa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenfabrikant
  2. Lampenwinkel

Over Gemstone Lights

Geschreven door het bedrijf

Gemstone Lights is a leading provider of high-quality LED lighting products throughout North America. Our innovative lighting products are designed to create stunning visual effects and ambiance for homes, businesses, and outdoor spaces. We are dedicated to providing customers with high-quality, energy-efficient lighting solutions that are easy to use, and designed to last.

Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.

Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".

Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

These lights are a game changer!

The team was quick and friendly. They did an excellent job of installing my Gemstone Lights and I couldn't be happier! The app is easy to use and the lights look great!

20 november 2025
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Antwoord van Gemstone Lights

Thank you for your review! We’re glad to hear the team made the installation easy and that you’re loving your lights!

Beoordeeld met 5 van de 5 sterren

Great

It looks great and good looking patterns

26 december 2025
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Antwoord van Gemstone Lights

Thank you for taking the time to leave a review!

Beoordeeld met 5 van de 5 sterren

The whole process was easy!

The whole process was easy, from online inquiry to app instruction. We absolutely love them; the hit of the neighborhood.
Installer was great; you’d think our home was built with them from the beginning. No regrets!

24 december 2025
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Antwoord van Gemstone Lights

Thank you for the wonderful review! We’re thrilled that the whole process was easy and that the lights are making such a statement in your neighborhood.

Beoordeeld met 5 van de 5 sterren

Great Upgrade to our House

The lights added great curbside appeal to our house. The app is easy to use and provides endless options. Look forward to enjoying for many years with a great warranty included.

24 december 2025
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Antwoord van Gemstone Lights

Thank you for your review! We’re glad you’re enjoying the boost in your curb appeal and the app. We hope you enjoy the lights for many years to come!

Beoordeeld met 5 van de 5 sterren

The lighting system you didn't know you needed.

From quote to installation, my experience was nothing but professional. This product is fantastic! The quality is amazing, they can colour match any soffit colours for a seamless installation. All wiring is hidden and paired with the new hub2 controllers, you have endless options. LED's are so bright, I had to dim them a bit. At 100% brightness, my whole front yard was illuminated. The app is easy to use and I love the pre-determined patterns for all kinds of events. You can take a deep dive and customized your own patterns, set timers and share with the world. It's the lighting system you didn't know you needed.

21 december 2025
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Antwoord van Gemstone Lights

We couldn't agree with you more! Thank you so much for your amazing review and kind words!

Beoordeeld met 5 van de 5 sterren

The install team is great

The install team is great. They worked fast and cleaned up after they were done. The lead installer sat with us and answered all our questions and was very thorough showing us how the program worked.

16 december 2025
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Antwoord van Gemstone Lights

Thank you for your review! We’re so glad to hear the install team made the process smooth and took the time to answer all your questions. Enjoy the lights!

Beoordeeld met 5 van de 5 sterren

GREAT LOOK!!!

It’s only been a few weeks since installation and we are very satisfied with the installation and as important the look. We like the fact that the fixtures are barely visible when off and very visible when on. The app is easy to use and the array of color combinations are almost limitless. Cars are stopping frequently in front of our house to take a look. GREAT LOOK!!

18 december 2025
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Antwoord van Gemstone Lights

Thank you for the wonderful review! We’re so glad you’re loving the look of the lights. Your home must look AMAZING to be a car-stopper! We hope you continue to enjoy them.

Beoordeeld met 5 van de 5 sterren

The dealer (Avalan) is very…

The dealer (Avalan) is very accommodating and did a good job from sales staff and technicians. We also like the new hub controller. It’s fantastic.

12 november 2025
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Antwoord van Gemstone Lights

We’re happy to hear you had a great experience! We’ll be sure to share your kind words with Avalon.

Beoordeeld met 5 van de 5 sterren

I love the lights

I do love the lights we did have one issues that I thought was a controller but when the tech got out found a bad connection to the controller I love that I can set pretty much everything on it still learning a few things but it is great

26 november 2025
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Antwoord van Gemstone Lights

Thank you for leaving a review! We’re glad you were able to get the support you needed and are enjoying the lights. If you ever need extra help, we have a guide on our website here: https://www.gemstonelights.com/quickstart/

Or you can contact our customer service team at support@gemstonelights.com
or (888) 908-2675 and they'd be happy to help!

Beoordeeld met 5 van de 5 sterren

Josh from Bright Scapes Contracting LTD

First the contractor, Josh, from Bright Scapes Contracting, was fantastic. Did a great job and was very particular on place of the tracks and the electrical box. Showed my how to use the app etc.
And the lights themselves are great. Not to mention my husband does not have to put up lights anymore!

11 december 2025
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Antwoord van Gemstone Lights

Thank you for taking the time to leave a review! We're so happy you had a great experience! We'll share your kind words with Bright Scapes!

Beoordeeld met 5 van de 5 sterren

the service ease of contact with Rooham…

the service ease of contact with Rooham electric help with app and the look of lights both when on and off very proffesional

13 december 2025
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Antwoord van Gemstone Lights

We’re so glad you had a great experience with Rooham Electric and found the team easy to work with. We'll be sure to share your kind words with them!

Beoordeeld met 5 van de 5 sterren

Love our Gemstone lights

Love our Gemstone lights! Not only are they beautiful, the track is hidden from view and the light combinations are endless. They are bright and festive and can be used year round for all holidays. No more climbing on tall ladders to decorate!

14 december 2025
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Antwoord van Gemstone Lights

Thank you for your amazing review! We’re so glad you’re enjoying the lights. Yay to never having to climb a ladder again!

Beoordeeld met 4 van de 5 sterren

Customer service is great

Customer service is great. Lights are fun and beautiful. 4 stars because I find it difficult to maneuver through and find different patterns. Some of the patterns seem the same. Maybe I just need more practice

2 november 2025
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Antwoord van Gemstone Lights

Thank you for your feedback! We have an online guide to help you get familiar with controlling the lights: https://www.gemstonelights.com/quickstart/hub2/


Our customer service team is also happy to help and hear any thoughts you have—feel free to reach out at (888) 908-2675 or support@gemstonelights.com

Beoordeeld met 4 van de 5 sterren

Installers did great job and answered…

Installers did great job and answered all my questions. Got me setup and product looks great.

11 december 2025
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Antwoord van Gemstone Lights

Thanks for sharing! We’re happy the installation went smoothly and that you’re enjoying your new lights.

Beoordeeld met 5 van de 5 sterren

Great lights and looks amazing

The professional installation was great. The lights and it’s accompanying App are really good. Easy to configure the lighting and its selection.

10 december 2025
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Antwoord van Gemstone Lights

Thanks for the review! We’re glad the install went well and that you’re enjoying the lights and the app.

Beoordeeld met 5 van de 5 sterren

They look great

We did a lot of research before purchasing Gemstone. They look great and the installers were great. They look fantastic!

10 december 2025
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Antwoord van Gemstone Lights

Thanks so much for the kind review! We’re glad you’re happy with how everything turned out and that the install went smoothly.

Beoordeeld met 5 van de 5 sterren

Best investment ever!

So happy with my new track lights. Best investment ever. Makes my old house look new again and radient. Wish I did it sooner. All those years of dealing with getting up on ladder in the cold and light strings never working. Avalan Communication and Gemstone offer amazing responsive customer service. So very happy with my supplier choice. Can’t recommend it enough.

9 december 2025
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Antwoord van Gemstone Lights

This is amazing, thank you! We'll be sure to forward your kind words to Avalan!

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