Gemstone Lights Reviews 3.685

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text messa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenfabrikant
  2. Lampenwinkel

Over Gemstone Lights

Geschreven door het bedrijf

Gemstone Lights is a leading provider of high-quality LED lighting products throughout North America. Our innovative lighting products are designed to create stunning visual effects and ambiance for homes, businesses, and outdoor spaces. We are dedicated to providing customers with high-quality, energy-efficient lighting solutions that are easy to use, and designed to last.

Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.

Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".

Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Excellent service…from beginning to…

Excellent service…from beginning to end. Brian was very patient when we were working with an incorrect wifi password. The lights look amazing and he took time to show how the app worked.
Very satisfied and would recommend him to anyone.

20 november 2025
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Antwoord van Gemstone Lights

Thank you for recommending us! We hope you continue to enjoy the lights!

Beoordeeld met 5 van de 5 sterren

Impressed so far!

Have only had them installed for less than a day, but so far very impressed. Jake, the installer, was very professional and did a great job on the install. They look so clean and hidden when not in use. And playing around with the various lighting options has been fun so far.

17 november 2025
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Antwoord van Gemstone Lights

Thank you for leaving a review! We’re glad to hear the installation went well and that you’re enjoying the lights!

Beoordeeld met 5 van de 5 sterren

Love them

Love them! So many variations, app easy to use.

16 november 2025
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Antwoord van Gemstone Lights

Thank you for taking the time to leave a review! Hope you continue to enjoy the lights!

Beoordeeld met 5 van de 5 sterren

Superb Electric were so easy to deal…

Superb Electric were so easy to deal with, the installer was excellent. The lighting is easy to use and the selections are endless. We are so pleased with the Gemstone lights.

15 november 2025
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Antwoord van Gemstone Lights

Thank you for leaving a review! We're so happy to hear you had a great experience!

Beoordeeld met 4 van de 5 sterren

We love the lights

We love the lights! There are so many options to choose from. They look great.

I would have given 5 stars, except the app on my Android glitches and make me sign up multiple times. I now just make my son run the lights with his iPhone.

14 november 2025
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Antwoord van Gemstone Lights

Thank you for leaving a review! We just spoke to the app development team, and this bug should be resolved now. Please try on your Android again. If you still have problems, please reach out to apps@gemstonelights.com or (888)908-2675

Beoordeeld met 5 van de 5 sterren

The team did a great job at the…

The team did a great job at the installation. The response to emails and calls was good. We like how they took care of the installation. We had a hornet nest in the balcony and they took care of it before installing the lights in that area. Thanks for that. Coming to the lights- they are pretty and they peek from the roofline just like how we wanted it to be! There are so many different options to choose from the control panel. Impressive. I definitely will recommend them.

14 november 2025
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Antwoord van Gemstone Lights

Thank you! We're so glad the installation went smoothly—and happy the team could handle that hornet nest for you. It’s great to hear the lights turned out just the way you wanted and that you’re loving the customization options. We really appreciate the recommendation!

Beoordeeld met 5 van de 5 sterren

The service was fast and professional

The service was fast, and the installers were very professional and friendly.

11 november 2025
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Antwoord van Gemstone Lights

We're so happy to hear you had a great experience! Thank you for leaving a review!

Beoordeeld met 5 van de 5 sterren

Utterly Brilliant

We have Gemstone Lights on our residence, on our guesthouse, and in our garden. We lurve the hundreds of different illumination options, and we lurve being able to control everything with our phones. Gemstone Lights brighten up our property and lift our spirits to boot!

10 november 2025
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Antwoord van Gemstone Lights

Your property must look AMAZING! We’re so glad you’re enjoying all the pattern options and find the app easy to use. Thank you for taking the time to leave a review!

Beoordeeld met 5 van de 5 sterren

I am excited about my new lights

I am excited about my new lights! Do not have to worry about putting lights up and down every year!

10 november 2025
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Antwoord van Gemstone Lights

We’re so happy for you and glad our lights are making life a little easier! Enjoy!

Beoordeeld met 5 van de 5 sterren

Communication was great

Communication was great. I always knew what the plan was. No surprises. The installer did an unbelievable job working into the night and rain to get the job done. Everything was completely clean and sharp looking when the installation was completed. All questions were answered. And the product looks awesome. So many options!!! My neighbors are already asking me where I got this done.

10 november 2025
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Antwoord van Gemstone Lights

Thanks for sharing! We’re glad you love your lights and had such a great experience!

Beoordeeld met 5 van de 5 sterren

Very good company

Very good company, Lights Unlimited, worked well with us.
I appreciated their concern, support and understanding.
Represent your product very well.

8 november 2025
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Antwoord van Gemstone Lights

Thank you for your kind words! We'll be sure to forward them to Lights Unlimited!

Beoordeeld met 5 van de 5 sterren

Christmas Light Guys (CLG) A++++

From estimate to installation, Christmas Light Guys (CLG) have been cheerful, professional and available. They completed the install on time and are enjoying the lighting every day, as well as holidays.

2 oktober 2025
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Antwoord van Gemstone Lights

We're happy to hear you had a great experience! We'll be sure to share your kind words!

Beoordeeld met 5 van de 5 sterren

Lights look great.

Had an issue with communication and app initially, a representative came out fixed the issues and reviewed programs. All is good and live the ease of use and lights.

1 oktober 2025
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Antwoord van Gemstone Lights

Thank you for sharing your experience and feedback! We'll follow up with the dealer you worked with to make sure your concerns are addressed. If you ever need additional support, please don’t hesitate to reach out to us at (888) 908-2675 or support@gemstonelights.com

Beoordeeld met 5 van de 5 sterren

Easy process to set up appointment

Easy process to set up appointment. Installaters were very professional & knowledgeable. They helped me explore the app and set up some custom animations. And the lights look great!

3 november 2025
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Antwoord van Gemstone Lights

We're glad the appointment process was easy and that our installers could help you explore the app and set up custom animations. Enjoy your lights!

Beoordeeld met 5 van de 5 sterren

Installation was quick

Installation was quick, price was reasonable given the fact I’ll never have to hang Christmas lights EVER AGAIN!

29 september 2025
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Antwoord van Gemstone Lights

Cheers to never having to climb a ladder or deal with tangled lights again! Thank you so much for leaving a review!

Beoordeeld met 5 van de 5 sterren

The owner was very helpful and detailed…

The owner was very helpful and detailed in his discussions before, during, and after our installation. The lights are fabulous.

27 september 2025
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Antwoord van Gemstone Lights

We're so happy to hear you're enjoying the lights and got the support you needed!

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