WELLNESS JOURNAL MISLEADING ADVERTISING
I purchase a mental health wellness journal which took a month to receive. The item was insufficiently packaged and arrived damaged. The biggest disappointment is the product does not match what the offering is on the website: it is a lot smaller than shown, the images on the website shows that you can colour the cover in yourself which you can't as the cover is printed on gloss paper. The inside page consist of 2 different pages that have just been repeated throughout the journal instead of different variations. I paid full price for the item and what I received is not worth a fraction of the price I paid. After placing the order, I received an email offering me a discount to spend on my next order which I am glad I did not use, as I will not be ordering ANYTHING from this site again. I have reached out the the customer service which seems to be in China and clearly there is a language barrier as I provided images and details for my unhappiness and they have offered me $2 refund. I explained again I wanted a full refund and was happy to return the item to China after which they offered me $5. That wouldn't even cover the shipping cost to return it let alone what I paid for it. DO NOT ORDER FROM THIS COMPANY. MISLEADING PRODUCTS AND A RIP OFF. LEARNT MY LESSON THE HARD WAY UNFORTUNATELY!"!!!








