Geoforce Reviews 243

Great response time Friendly service and always available and ready to help.

They sourced the required components and got them sent to me in a timely manner so I could get them installed into a Ute, and kept me up to date with the process.

Took to long to have an answer back. had to find out through another contact about the hold up

Quick Fixers
Had an api integration issue, they jumped right on it and now its fixed!

Hieu Nguyen is and always has been very helpful anytime I'm in need of a special report or having issues.

GiGi was great.

Timeliness on the first reply was only reason it wasn't 5 stars.

I am new to using the GT1 device but the tags thus far have performed as expected, reliable and consistent. The web platform and service is excellent. I am very much looking forward to seeing how the GT1 performs long-term (~5 year lifespan).

Equipment never worked as promised. All of the hardware was not sent with original order.

We purchased 26 of the GEO Force SST GT-1 Satellite trackers. We installed them and activated them ourselves easily and the performance is sufficient for our tracking purposes. We are a mid-size construction company and track our Welders, Conduit benders and Cargo tool trailers and Generators. The accuracy is about 98% on the location and it is tracible worldwide. Customer Service was great, and the product is robust and very durable. Visibility varies at times and is based on the item being under or inside a metal building, trailer or container. But with that said you will always know the last location and date it was recorded. And if the item moves into a clear reception area it shows back up soon after. All in all, we are tracking our assets better and are able to locate them much easier saving time, money and gaining peace of mind. I personally recommend the product!

Quick response, friendly communication.

Nicole was very helpful and helped resolve the issue.
Thank you!

Still yet to see my device .... hard to give a review on something i do not have sorry.

Was a great and quick response to the problem

For the money it cost, customers should be able to run reports on where the GPS is on any given date. I was able to gen a generic report by asking a customer service rep but it took two days.

Gordon was friendly and professional, was fast with a response and a fix for the issue i was experiencing

My firm has done business with Geoforce for many years (15+) and I find their Telematics product knowledge to be cutting edge and always following the fleet technolgy trend. The communications from our contacts there are timly and accurate. The platform they support is very user friendly and robust with features. We are very satisfied with Geoforce.

John with Geoforce was quick to review my case and immediately escalated it. The Geoforce customer support team then sent detailed information on how to correct the problem and everything is working properly...many thanks!!

We have had as many as 50 GPS units out and being monitored. Caitlin and Christine are amazing at what they do. Good product excellent service. Fully recommend Geoforce.