George Browns Reviews 

Bought a Stihl MSA200 listed on the website (and on every other website) as a 14” chainsaw. It was delivered quickly and the tool itself is great. But it was sent with a 12” chain guide and matching chain. I discovered this after more than a month when I went to buy a new chain and checked the spec. Should have done so properly when I received the goods in the first place.

Have to say that George Browns have responded superbly, calling me within 24 hours and posting out a 14” bar and chain which I received the next day free of charge despite being beyond the 30-day money back period.

With competitive prices and excellent customer service to back it up, I won’t hesitate to use George Browns again.

Prompt service and delivery, I live in part of UK, one company tried to charge me £200 delivery for identical product, and you charged me £10. Not hard to see that lawnmowers on line are the rip off merchants here. Would have no problem recommending your services.

Online purchase and a member of staff rang me up to check something with me before posting it off. Which I thought was excellent customer service.

Great product, good price, next day delivery, perfect transaction from start to finish.

The product was excellent, well priced and delivered exactly as per my request (delayed due to being on holiday).

Excellent customer service

great service from start to finish...good price too

Although item was out of stock, Brown's sourced it quickly

Very helpful and kept me updated on order

Great prices and friendly, knowledgeable staff. I saw a very good deal on a hedge trimmer and so rang them up to double check it was in stock before committing, because it still wasn't cheap. They confirmed it was and also said if I got the order in within the next hour, they could ship it for delivery next day. Very happy.

Very good website and very competitive price. Delivered the next day.

Great service delivered quickly and reliable product.
Thanks

Excellent advice by professional staff. Quality item bought, good price.

After ordering and paying a small fortune for next day delivery, the order didn't turn up! I have emailed twice to see what could be done, but unfortunately I am still waiting for a response. Clearly customer service isn't this companies strong point.

*EDIT*. Thank you for responding so quickly. I have sent you proof of my emails to you via the email you sent me earlier, showing the two emails I sent to George Browns.

Order went through no problem got a genuine bargain good communication regarding delivery etc.

The right product, a good price and swift delivery.

The people who work here are very friendly and are really helpful. They answered all my questions and went out their way to help me with everything I needed. I would definitely use this company again

Excellent customer service - provided full talk through of my ride on mower upon delivery, then came back to ensure it was working properly when a small fault developed.