Flywheel Reviews 

Terrible customer support. Their payment gateway was not able to charge my card even though funds were available and when I reached out to customer support they "raised a ticket" but they did not bring my client's site back online. I've been a customer for around 18 months and their customer support has declined significantly in that time. I will be moving my sites to another hosting provider ASAP.... as soon as they action the ticket.

Absolutely not. Jfc, this company.

I am not a tech person. At all. But here's what I know.

I had a WP website.
Flywheel began hosting/managing it.
I canceled my Flywheel plan months later.
I no longer have a website. My domain now defaults to a Flywheel "Oops" page.

Huh?!

Chatting with their people resulted in me relaying this over and over and over to the chat agent. She was kind but offered little help.

How do you have a site one day - Flywheel manages it - you leave Flywheel - and it's gone?

RUN AWAY FROM THIS RIDICULOUS EXCUSE FOR A COMPANY.

I have had good experience with flywheel hosting. i use with divi and very fast (also with wp rocket). they don't use cpanel which is better. I hate cpanel. I love the autommatic backups and flywheel local.

I have a very bad impression about a Flywheeltaxi ride today. I got in the taxi with my grandmother who just done surgery at 900 Hyde st Hospital. She was very weak and needed a smooth ride, but the driver is kind of mean. He drove very fast and unevenly, which I can bear. But what irritated me most was that he deliberately pretended not to hear when I repeated a few times of "Please, stop at Ortega 19th".

Before reaching the destination, he suddenly yelled, "Here's Ortega st!" My grandma was terrified by the roar, and I felt very angry.
My grandma is over 90 years old and has just finished treatment, and she is very fragile. How can that driver treat me and my grandma like this?
The driver's car number is K1113
A license plate 33573U1,red Toyota Camry hybrid

This hosting company was great to start with and then as we used them as an agency, we quickly found that the servers are not fit for purpose.

The servers don't have enough power to update plugins without crashing the entire website.

The absolute reason for this poor review, however, is that they lock down a lot of the core WP files so when you want to leave, it's incredibly difficult. Our new hosting company tried for a week to get sites away and couldn't without using migration plugins.

This resulted in having to use their services for more time while we got all 50 of our websites off. Their tactic seems to be to make it incredibly hard to leave so you have to pay for more time with them.

This was all relayed to our client handler who didn't seem to care at all.

I would say ok for hosting one small site. Agencies should avoid at all costs.

Unsolicited spam, would never use or recommend them based just on that

I cannot understand how or where these negative reviews have come from. Are we talking about the same company?

Because they opened, responded twice to, and then closed a support ticket in the space of 20 minutes for issues we were having with our site domain. Job done.

Support and sales teams are both quick and efficient and even threw a few perks in there to sweeten the deal. We were with Bluehost before and the speeds are night and day with Flywheel, with our 2nd website averaging a 1 second load time!

Easy to use platform, and looks to be a company that are constantly on the innovation path.

Best decision we ever made was switching to Flywheel.

It's not even worth it to write a review for them. All sites are performing so much better after we've switched to a different company.

I got hacked multiple times which led to terrible SEO implications. Each time, I would update all the plugins and themes, their teams would run an automated and manual scan, and I was assured that my site was "clean." The hack just came back each and every time over the course of 6 months. I've just canceled and have moved over to Webflow.

The customer service agents were kind and helpful, but their malware scan processes are not thorough at all. I was very clear that I needed a deep review and I had to insist on multiple scans when they "missed" many compromised files the first time. After the third hack, I had to go into FTP myself to try to clean up the site since they don't react quickly.

Not recommended at all if you want reliable "managed" hosting. Please save yourselves the trouble and go elsewhere.

Do not use this hosting company. Its total scam

1- They do not provide you cPanel
2- They will not show you the wp-content folder if you try to access files via the file manager plugin
3- Only way to upload or download files or plugins is FTP
4- ftp is very slow to upload 1 plugin it will take 6 hours.

Pure scam

I have had my company site hosted with these guys for a little while now, they have been prompt with any technical help, server speeds have been good and Win has been exceptionally awesome with advice and help. I would recommend them as a hosting provider.

There is a very Amazing website with good service.

Seriously terrible. They've taken our site down peak time without telling us AGAIN. Steer well clear.

I would also warn you to bear in mind the 5 star reviews look seriously staged by the company themselves.

Is there a -5 star? Nothing works of this coming.. not even their own site
!!

I've been using Flywheel for about 3 years now and I would never switch. The support is out of this world and they will go above and beyond for you every single time! If you're using another hosting you are missing out on a much better experience.

We've moved to Flywheel Cloud server a few weeks back and it's been an appalling experience. The site is faster but it has been down a few times. It can't cope with spikes of traffic. Do yourself a favour and avoid.

I love my hosting provider, Flywheel. They always have fantastic support times, getting me answers in minutes. They help out with technical issues as well as dumb blonde moments with grace. The support staff is fantastic, and the hosting is excellent. I have never experienced downtime outside of those scheduled. Keep up the great work, Flywheel!

Their engineering team is great; it’s always reliable to get a response fast regarding emergencies.

The best customer service I think I have dealt with, they are so quick and knowledgeable. Any issue I have had we have dealt with quickly and efficiently. The dashboard is super user friendly, the features are all great. We have had no problems whatsoever hosting 3 sites with them.