Kanda was fine in dealing with administration of this loan. However the other side of the coin, namely Humm is simply confusing and appears to demean the process. Not overly straightforward and put si... Toon meer
Kanda
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Lees wat reviewers zeggen
We were able to fix a new boiler immediately within few days. It was very helpful for us.
This company have a very straight forward application process and you are told whether you can have the finance virtually straight away. They keep in touch through the whole process and even do releas... Toon meer
Everything was great but I need to change my payment date. Not sure how to do it. Any advice? Update.. they emailed me 20 minutes after this review and all was sorted.
Bedrijfsgegevens
Geschreven door het bedrijf
Send quotes, offer finance in 5 minutes and get paid on time, every time. Kanda lets tradespeople offer finance to their customers, so they can win better work.
Contactgegevens
17 High Street, Forward House,, b955aa, henley in arden, Verenigd Koninkrijk
- 03308187491
- help@kanda.co.uk
- getkanda.com
very poor customer service
I made an application to kanda to be able to offer finance using their platform I was rejected on the grounds that negative information came up during their search, I was rejected despite the fact that I disclosed all the negative information prior to making the application and even offered to provide a dbs check to confirm that the negative press was not true, prior to the search I was told that if negative press did come back from the search then they would look at the dbs check, they point blank refused to even investigate or look at the dbs check. I was passed pillar to post and nobody would explain why.
EDIT
For Kanda to provide a response such as they have which implies that I am a rouge trader shows the true attitude of this company. I have requested a subject access request and will update on how they deal with the request. Legally they have to comply with the request with within a month however I am not filled with confidence.
28 juni 2023
Review zonder uitnodiging
Antwoord van Kanda
Hey Daniel.
Sorry you weren’t able to use our platform; we have a commitment to protect our users from being offered finance by tradespeople that don’t meet the highest standards.
It’s unfortunate you weren’t allowed to use our platform and that has resulted in a 1-star review. However, making sure rogue traders don’t get onto our site is just one of the many reasons we have such a strict onboarding criteria.
Our aim is to deliver great tradespeople to great customers. We’ll never comprise that.
Regards
Kanda
Thank you kanda for your kind help.
Thank you kanda for your kind help. Every thing went through so quick and straight forward. I filled in the Email form to the best of my knowledge and it all went through so quick.
27 juni 2023
I found the process easy to follow and…
I found the process easy to follow and understand and I would definitely recommend as the payment choices were transparent and user friendly
26 juni 2023
Quick and easy
24 juni 2023
The forms were not easy to do
The forms were not easy to do, I thought I had completed them but I had missed something out. They sent them another six times. Once I found the mistake they were done and it was back in seconds.
18 juni 2023
Good service
18 juni 2023
I am very happy with the service I…
I am very happy with the service I received.
I would recommend to everyone
15 juni 2023
The online application was very slick
The online application was very slick; communication from Kanda was timely and supportive and gave just the right amound of guidance required to take me through each step. The process was easy, stress-free and I would definitely recommend their services.
15 juni 2023
1st rate service
Arrived when they said they would, Installation was quick and neat, cleaned up after themselves and demonstrated the app. All within a week of booking. Couldn’t have ask for more.
15 juni 2023
Excellent in every way
12 juni 2023
Did the job for me
6 juni 2023
Seamless and easy
4 juni 2023
Easy application process.
Easy application process.
Clear instructions to obtain interest free credit.
2 juni 2023
I have installed double glazed windows …
I have installed double glazed windows i paid with finance. The monthly repayment was personalised to my financial situation so it will be easy and affordable. I'm more than happy
1 juni 2023
easy to apply for and simple to get it…
easy to apply for and simple to get it up and running and acceptable rates
24 mei 2023
fast and good customer service
19 mei 2023
Very easy and self explanatory process
Very easy and self explanatory process. Communications by email were easy to follow.
17 mei 2023
Very good service
14 mei 2023
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