getneuromd.com Reviews 

146
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

After trying many different treatment options (except anything invasive as I no longer trust the medical profession) to reduce severe morning lower back pain, I bought the NeuroMD. Like many folks, I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I didn't start using it right away as I wanted to have the time to read all the instructions. So i have probably used it for5 days. So far I feel it is helping and in time expect to have good result... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I have both the foot and back NeuroMD treatments and I have found that the foot pad device needs to be charged about every third use versus the back device that gets many more uses before charging is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I have pre-existing conditions. An L1 compression fracture that is stable. After several hours of activity, I need to lie down for 30 minutes. Since using the NeuroMD back pain corrective therapy de... Toon meer

Bedrijf heeft geantwoord

4,3

Uitstekend

TrustScore 4.5 uit 5

146 reviews

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4,3

Alle reviews

(146)

145 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

your product seems very well made and…

your product seems very well made and is a good value, however I dont find that the results are any better than all the other tens units on the market

10 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi there, thank you for the honest feedback! Glad the build quality and value stood out to you, even if the results felt comparable to other TENS units you've tried. We appreciate you taking the time to share your perspective.

Beoordeeld met 3 van de 5 sterren

I have terrible Sciatica

I have terrible Sciatica. Neuro MD feels good and when following it with the recommended exercises I do get some relief.

1 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi May, thank you for sharing this. Sorry to hear the sciatica has been so tough, but glad pairing the device with the suggested exercises is bringing you some relief. Wishing you continued progress.

Beoordeeld met 4 van de 5 sterren

INeuroMD…foot treatment

I have both the foot and back NeuroMD treatments and I have found that the foot pad device needs to be charged about every third use versus the back device that gets many more uses before charging is needed.

10 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Jeff, thank you for the feedback! Good insight on the charging difference between the foot and back devices. I'll pass that along to our product team. Feel free to reach out to our support team so we can take a closer look at the foot pad's battery performance. Here to help.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

I purchased a NeuroMD Corrective Therapy device recently. The supplied electrodes worked very well and adhered nicely for about 4 weeks. I thought I'd try to save a bit of money and purchased a similar electrode assortment from another seller only to find that they worked very well initially but stopped adhering after a week or two. So, NeuroMD offered a discount code for a Labor Day sale and I decided to get more of the original electrode pads. After I completed my order (over the holiday weekend) I noticed the discount code had not been applied and I didn't see any information on cancelling an order so I emailed their support and explained what happened. I followed up with a phone call to them on Tuesday morning and the representative resolved my problem and refunded the amount of the missing discount on my credit card immediately. I believe this to be exceptional customer service and am pleased with the outcome.

8 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Robert, thank you for the detailed review! Good to hear the original electrode pads held up so well compared to the alternative you tried. And glad our team was able to quickly sort out the discount mix-up from your Labor Day order and get that refunded promptly. We appreciate you sharing the full experience.

Beoordeeld met 5 van de 5 sterren

I misplaced my remote and AI brought me…

I misplaced my remote and AI brought me in touch with an agent and they make it so simple by sending you an invoice link to purchase and ship it out to you! Only took less than 3 minutes and they will ship my remote so I can continue using my neurons therapy treatment! Great service!! Highly recommend

9 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Saundra, thank you for the review! Glad that a replacement remote was on its way to you in just a few minutes. Great to hear you'll be back to your routine in no time.

Beoordeeld met 5 van de 5 sterren

Excellent relief

I exchanged emails with 2 reps. "Winston" indicated a replacement charger was not available, as a stand alone product. I admitted user error and willing to purchase. Fortunately, I had purchased 2 already!(myself and husband)and was using his charger. "Eve" was the next rep and she got it done!!! It just arrived. I don't have to use it everyday but it is a game changer for relief!

9 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Ann, thank you for the detailed rundown! Glad we got you sorted with a new charger. All the best!

Beoordeeld met 5 van de 5 sterren

I have been using neuronmd for over a…

I have been using neuronmd for over a year, I use it twice a day for my low back pain and sometimes upper neck. I strongly recommend, no medications needed.
I travel with it as well .

8 januari 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Barbara, thank you for such a strong endorsement after a full year! Twice-daily use for your low back and upper neck, and travel-friendly to boot? That's a routine that clearly works. We appreciate you recommending us so highly.

Beoordeeld met 5 van de 5 sterren

Even on the holiday!

It was a holiday weekend and my back was killing me because of the flood in my basement. I was having a problem with my device and I thought no one would answer me because it was the holiday weekend. They answered me the next day and solved my problem with the device. My back sure appreciates all your help. Thank-you 100 times over for your help!

5 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Thank you for reaching out to NeuroMD Support.

Please be advised that our team will be out of the office on September 7, 2026 in the observance of Labor Day. During this period, our response times may be delayed.

For urgent matters, please reply to this email with "URGENT" in the subject line, and we will make every effort to respond within 24 hours.
For non-urgent inquiries, we will get back to you promptly on September 8, 2026, 11AM ET when we resume normal operations.

We truly appreciate your patience and understanding. We look forward to assisting you as soon as we return!

Beoordeeld met 5 van de 5 sterren

The neuromed back pain system has…

The neuromed back pain system has eliminated the ache when I hike, walk and stand. So I ordered the full body kit and one of the pads arrived damaged. Not only did neuromed replace that pad, they sent 3 additional pads with the replacement pad. Great product and great customer service.

5 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi June, thank you for sharing this! Wonderful to hear the aches are gone. And glad our team could turn that damaged pad situation around quickly with a little extra thrown in too. Great to have both the product and the service come through for you.

Beoordeeld met 5 van de 5 sterren

Excellent in all ways

From the start to the finish my experience with NEURO has been excellent. Fast responses, easy to navigate and so understanding of my situation. 7 stars ⭐️

21 augustus 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Brian & Betty, thank you for the wonderful review. We'll happily take those 7 stars! Glad the whole experience, start to finish, felt fast, easy, and understanding of your situation. All the best to the both of you!

Beoordeeld met 5 van de 5 sterren

NeuroMD is part of my nightly routine

I have been using the NeuroMD device for over 3 years. I was having extreme back pain, especially at night. My back would go into spasms every time I tried to lay down to sleep. Doctors weren't much help. I decided to try the NeuroMD device before going to bed, and it helped. I was already using a red light therapy belt to relax the back muscles, and applying the NeuroMD pad after red light therapy got me over the extreme back issues I was having. Now I have a nightly ritual that I do. One hour before bed, I put on my red light therapy belt for 30 minutes followed by 25 minutes of NeuroMD.

4 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Joseph, thank you for walking us through your routine! Three years in, and finding the right combination to finally get past those nighttime spasms is great to hear. Sounds like a routine that really works for you. Cheers!

Beoordeeld met 4 van de 5 sterren

The product has functioned as directed

The product has functioned as directed. It seems to be decreasing my pain level slightly and I'm looking forward to seeing how it goes over the next 9 weeks.

3 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Albert, thank you for the update! Glad it's functioning as expected and already offering a bit of relief. Here's hoping the next 9 weeks bring even more progress.

Beoordeeld met 5 van de 5 sterren

Easy to use!

I have been using the Neuro Md for several weeks and I really feel it has decreased my lower back pain. I like that the device shuts off automatically after 25 minutes and I only had to re-charge it once so far. No wires needed like a Tens device.

3 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Dawn, thank you for such a detailed review! Great to hear a real decrease in lower back pain after these past few weeks. Your feedback is an encouragement.

Beoordeeld met 5 van de 5 sterren

The response was so quick

The response was quick and I was given a link to the return process that was very efficient. The return package was in the mail within one hour.

1 september 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Richard, thank you for sharing this! Glad the process was quick and clear, start to finish, and that you had your package out the door within the hour. We appreciate you taking the time to note it.

Beoordeeld met 5 van de 5 sterren

Responded to my questions in a timely…

Responded to my questions in a timely manner. Their product works great . Unfortunately I missed placed the controller for mine and have to order a new one.
Money well spent.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi John, thank you for the review! Glad the responses were quick and the product's been working great for you. All the best!

Beoordeeld met 5 van de 5 sterren

The unit works excellent

The unit works excellent. I need more pads for a full body spinal therapy. Stimulation sequence up and down the spine area have fractured disc that need gentle vibration for sleep muscle relief. Set me up with some more pads. I’m on Medicaid help.

31 augustus 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Ronald, thank you for the great feedback! Glad the unit is working excellently for your spinal therapy needs. For additional pads and to go over your specific setup, please send us a quick email so our team can help get you sorted.

Beoordeeld met 5 van de 5 sterren

Rex is very efficient

Rex is very efficient, answers my emails very quickly and and overall nice person. The NeuroMD solved my husband back pain from using it a few months but now he has leg pains.

6 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

wont stay on more than 5 minutes

25 augustus 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Cheryl, thank you for letting us know, and I'm sorry the unit isn't staying on. That's not normal and we'd like to get it fixed for you. Please send us a quick email so our team can troubleshoot with you and sort out next steps. Here to help.

Beoordeeld met 5 van de 5 sterren

RESULTS!!

RESULTS!!! Better results and more quickly than any other method in my 30+ years of lower back pain. In less than 8 weeks my discomforts have vanished and my posture is greatly improved. So is my attitude!!

15 juli 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Thank you for the exciting update! After 30+ years of lower back pain, seeing real change in under 8 weeks plus better posture and a better outlook to go with it is fantastic to hear. All the best to your recovery!

Beoordeeld met 5 van de 5 sterren

WORKS EVERY TIME

GREAT PRODUCT

28 augustus 2026
Review zonder uitnodiging
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Antwoord van getneuromd.com

Hi Greg, thank you for the review! Glad you're enjoying it. Reach out anytime if you have questions.

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