I had a few questions ahead of buying a new paddle, Gareth was really helpful on chat and provided excellent guidance on how to measure accurately. Gareth also offered to cut and glue my paddle to th... Toon meer
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Lees wat reviewers zeggen
Brilliant customer service from Gareth. I was looking to upgrade my current SUP. He answered all my questions, was patient and helped me every step of the way. Thank you
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... Toon meer
Losing a SUP Fin is a bit like breaking your arm - you can't really do anything properly. I was so pleased to find "Get On The Water" and to make sure I purchased the right Fin I gave them a call.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.
Contactgegevens
23A Lambourne Crescent, CF14 5GF, Cardiff, Verenigd Koninkrijk
- 02922362362
- sales@getonthewater.co.uk
- getonthewater.co.uk
4,8
Uitstekend
347 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic service and great price
10 mei 2022
Brilliant service
Brilliant service, definitely use these guys again for any water sports gear I need. We'll chuffed
8 mei 2022
arrived on time with suitable packaging
arrived on time with suitable packaging
Lovely sun screen big plus is it doesn't hurt your eyes
29 april 2022
Gareth was excellent both in terms of…
Gareth was excellent both in terms of advice and customer service. We purchased a couple of Blackfish paddles which were dispatched to us promptly and we are delighted with them. We will definitely purchase again from Get On The Water.
13 april 2022
Order arrived on time
9 april 2022
After a few days from purchase I chased…
After a few days from purchase I chased to find out when I may expect to receive my item to be told in email it’s not in stock and they are waiting for supplies from Europe.
I’ve phoned and left a voicemail mail, I’ve also replied to the email and 2 days later still no response. I would not have purchased my item had I of known I wouldn’t have it any time soon.
26 maart 2022
Antwoord van Get On The Water Ltd
Hi Nik,
Thank you for your order and apologies for the delay in coming back to you.
Jobe have had to stock a warehouse in the UK due to the difficulty of getting goods quickly in to the UK post Brexit.
As a result the stock levels have been reporting incorrectly – we are working hard to fix this – but unfortunately sometimes a few items do take longer to arrive than we’d hoped.
I'm just waiting for an update on the shoes you have ordered with a hope that I can get a pair in quickly so that you have them to take on holiday.
Kind regards,
Gareth
Hot pink towel robe
Ordered a towel changing robe as they are really good value from this company. Had a much appreciated email from Katie explaining that staff were away and my order would be delayed. Having said that my order arrived within two days of the revised date, very impressed. Will certainly recommend you guys to family and friends and will use again.
16 maart 2022
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, had a few email enquiries which were dealt with quickly and efficiently. Great range of products and fantastic customer service. Will happily purchase from them again.
8 maart 2022
Excellent customer service
Excellent customer service, fast delivery. Would definitely use them again.
14 februari 2022
Fab quick weekend service
13 februari 2022
Gul Evorobe
Good service and product. Gul evo robe is ideal for protecting against wind and rain.
8 februari 2022
Love my Moonwrap
Love my Moonwrap!
Good customer service. Good product and good price...
Thankyou!
6 februari 2022
Absolutely brilliant service
Absolutely brilliant service. Company went out of their way to get an item dispatched to meet a tight deadline and provided prompt information
21 januari 2022
Great product , great price
Great product , bought for my son who plays rugby for when he is standing on the sidelines. It is half the cost of other dry robes .
Arrived quickly and good communication arising with vendor.
17 januari 2022
Thank you get on the water for having…
Thank you get on the water for having stock of quality sup fins . Changing fin for conditions can make you quicker and get more out of each race. Fins can improve the ride of everything from all round, touring and race, but not many retailers provide them.
13 januari 2022
Antwoord van Get On The Water Ltd
Thanks very much for your review - we're SUPers ourselves and know how important a good fin can be :) Have fun out on the water
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