Both members of staff that I spoke to, were very friendly and informative. They went over everything ensuring that I understood everything and didn't leave any questions unanswered
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Lees wat reviewers zeggen
I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... Toon meer
Bedrijf heeft geantwoord
I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... Toon meer
Bedrijf heeft geantwoord
Connor was an absolute diamond. Was very clear and concise with the information he gave left me feeling very happy and secure with the decision I made. He is a credit to the company!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Contactgegevens
Verenigd Koninkrijk
- getprotected.co.uk
4,8
Uitstekend
417 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van GetProtected
Hi Sedalia, thank you for your lovely review. We’re really pleased to hear you had such a positive experience with GetProtected.
Peace of mind
It was good to hear that companies like them are working to make your loved ones safe in your absence and that is possible with commitments to a little affordable regular amount considering it a fixed cost of your monthly payments.
2 maart 2026
Antwoord van GetProtected
Hi Farooq, thank you for your thoughtful review. We’re glad to hear the cover gives you peace of mind and helps protect your loved ones.
Antwoord van GetProtected
Hi Mr Kaur Kadir, thank you for your kind review. We’re really pleased to hear you had a good experience with our team.
Team was very friendly and clear in…
Team was very friendly and clear in making understand. My objectives were clear and the team helped me in getting the right deal accordingly.
3 maart 2026
Antwoord van GetProtected
Hi Nandini, thank you for your lovely feedback. We’re so pleased our team were friendly and helped you find the right cover for your needs.
Matthew Reade was most helpful to my…
Matthew Reade was most helpful to my wife and I with life assurance and serious illness cover. Thank you for being so nice, clear and a joy to speak to!
27 februari 2026
Antwoord van GetProtected
Hi Tracy, thank you for your wonderful review, we’re delighted to hear Matthew was able to provide clear and supportive help with your life assurance and serious illness cover and that you had such a positive experience with GetProtected.
Matthew Reade was delightful.
Matthew Reade was delightful.
Very customer focused and informative
Professional throughout
27 februari 2026
Antwoord van GetProtected
Hi Joy, thank you for your lovely feedback, we’re so pleased to hear Matthew provided a professional and informative service throughout and truly appreciate you sharing your experience with GetProtected.
Can’t even get online for a quote
Can’t even get online for a quote - apparently my mobile number is invalid. I think this just shows how much of a professional company you are 🤦🏼♂️
22 februari 2026
Review zonder uitnodiging
Antwoord van GetProtected
Thank you for your feedback.
We are sorry that you were unable to proceed with an online quote. Where a mobile number is flagged as invalid at the outset, this is typically due to the number being held on a suppression or do not contact list. This usually occurs where we have previously been asked not to contact that number, or where the number has been screened out under data protection controls applied by our lead provider.
We operate strict data protection and suppression processes to prevent unwanted contact, and in some cases this can result in details not being accepted online. This is designed to protect individuals, not to restrict legitimate enquiries.
This appears to be an isolated issue, and I am keen to understand exactly why your number has been screened. If you are happy to do so, please contact me directly at m.cullen@smartercover.co.uk
and I will review this with our digital marketing partner and clarify the position.
Thank you again for raising this.
Antwoord van GetProtected
Hi Ming, thank you for your kind review, we’re really glad to hear the process was quick, easy and straightforward and appreciate you choosing GetProtected.
The caller was very polite help in any…
The caller was very polite help in any questions i had
19 februari 2026
Antwoord van GetProtected
Hi Emma, thank you for your kind review, we’re really pleased to hear the adviser was polite and able to help with all your questions and appreciate you sharing your experience with GetProtected.
Avoid them
I am highly disappointed in this company’s business practices. After inquiring about a policy, I explicitly informed them I was no longer interested. Two months later, I am still receiving unsolicited daily calls. Their refusal to honor 'Do Not Call' requests is a major red flag. Stay away.
17 februari 2026
Review zonder uitnodiging
Antwoord van GetProtected
Thank you for taking the time to leave your feedback.
I am genuinely sorry to read about your experience. Having reviewed your record personally, I can see that you did ask us to stop calling and this should have been actioned immediately. On this occasion, that request was not recorded correctly at the point it was made, which meant further calls were attempted. That is not the standard we expect, and I apologise that this was not handled properly at the time.
I can also see that during your earlier interaction you had progressed through part of the quotation and application process, which is why our system continued to treat the enquiry as live. However, once you made it clear that you were no longer comfortable proceeding, your request should have been respected without delay.
For clarity, your record has now been updated and marked as do not contact to ensure there are no further calls.
We take data preferences and contact permissions seriously, and your feedback has been shared internally so that we can reinforce the importance of correctly recording suppression requests at the first point of contact.
I am sorry again that this caused frustration. If you would like to discuss anything further, you are welcome to contact us directly and I will ensure it is handled appropriately.
Michael
Compliance Manager
Get Protected
They sound very helpful in showing or…
They sound very helpful in showing or guiding me to chose the best option for my particular life.
9 februari 2026
Antwoord van GetProtected
Hi, thank you for your lovely feedback, we’re glad to hear our team was able to guide you in choosing the best option for your needs and appreciate you choosing GetProtected.
I had a very good experience with this…
I had a very good experience with this company they were extremely helpful and explained everything in great detail.
9 februari 2026
Antwoord van GetProtected
Hi Emma, thank you for your wonderful review, we’re delighted to hear you had such a positive experience and that everything was explained clearly and in detail by the GetProtected team.
Trusted company good advice
10 december 2025
Antwoord van GetProtected
Hi Wendy, thank you for your kind words, we’re really pleased to hear you found us trustworthy and helpful and appreciate you taking the time to share your feedback about GetProtected.
Thank you for your transparency in the…
Thank you for your transparency in the transaction. No
9 februari 2026
Antwoord van GetProtected
Hi Adelani, thank you for your kind review, we’re really pleased to hear you appreciated the transparency throughout the process and truly value your feedback about your experience with GetProtected.
Good, Positive Experience
My experience with GetProtected has been very good from the start. I simply made an enquiry online and soon after that I got an initial call back from one of their staff members. He went through the whole application process with me and was very efficient and professional and made everything very clear, about the policy and all the options available to me. He was very thorough in relation to the health questionnaire and talked me through it all. I was very convinced and impressed that this would be the right fit for me to sign up for my life insurance. Days later, after being accepted for my policy, I got a further call to inform me about everything else. I highly recommend Get Protected as I feel they're a well organised insurance company. I'll certainly be sending my friends and family links for them to sign up. Well done to the Get Protected Team! Keep doing the great job you're doing.
12 februari 2026
Review zonder uitnodiging
Antwoord van GetProtected
Hi Shepherd, thank you for such a fantastic and detailed review, we’re delighted to hear you had a smooth and positive experience from start to finish and that our team was able to guide you clearly through the process, your recommendation truly means a lot to us and we really appreciate your kind support of GetProtected.
Yes Was supportive
I'm please all support I got
Thank you it's great and supportive
Many thanks
Theresa M
12 februari 2026
Antwoord van GetProtected
Hi Theresa, thank you for your lovely review. We are so pleased to hear that you felt well supported and received all the help you needed, as providing caring and attentive service is incredibly important to us. Your kind words truly mean a lot to the team, and we appreciate you taking the time to share your experience. Thank you for choosing GetProtected.
Excellent customer service, the customer service representative Matthew ensured that I understood the entire process he was very helpful and polite throughout the entire process.
Excellent customer service, the customer service representative Matthew explained and ensured that I understood everything correctly before I agreed. He is very helpful, polite and professional throughout the whole process. Thanks again
10 februari 2026
Antwoord van GetProtected
Hi Shaniel, thank you for such thoughtful feedback. We are delighted to hear that Matthew ensured you fully understood the entire process and supported you with professionalism and politeness throughout. Making sure our customers feel confident before moving forward is a top priority for us, so your comments will be wonderful for Matthew to hear. Thank you again for choosing GetProtected.
Good communication skills.
The anchor person or customer care service representative was good as he took his time to explain every details.
Lione and Jack,you two rocks.
9 februari 2026
Antwoord van GetProtected
Hi Ben, thank you for taking the time to leave a review. We are really pleased to know that the team communicated clearly and took the time to explain every detail, as we believe our customers should always feel informed and comfortable. It is especially lovely to hear Leon and Jack made such a positive impression. We truly appreciate your feedback and thank you for choosing GetProtected.
Antwoord van GetProtected
Hi Mr Erdoğan, thank you for your wonderful review. We are delighted to hear that you found our team knowledgeable and that you received excellent service, as providing clear and professional support is very important to us. Your feedback means a great deal to the team, and we truly appreciate you taking the time to share your experience. Thank you for choosing GetProtected.
Peace of mind.
I had good experience of having conversation with our of get protected team lady she gave me good hope how this policy works after u. I was fully satisfied and happy everyone should go for it bit relaxed after buying this policy.
9 februari 2026
Antwoord van GetProtected
Hi Noni, thank you for sharing your experience with us. We are so pleased to hear that your conversation with our team gave you peace of mind and helped you feel relaxed after arranging your policy. Knowing you felt satisfied and supported is exactly what we strive for, and your kind words will mean a lot to the team. Thank you for choosing GetProtected.
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