I did a click to collect order for a particular store. After placing the order, i was notified via email that the certain store i had chosen could not fill my order. I was told that a check had been... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Placing order for product went smoothly but delivery left a lot to be desired I use a POBox which was accepted as an address. I assumed shipping was Aust Post as listed. It was only after order com... Toon meer
Bedrijf heeft geantwoord
Excellent sales personnel; I love the beautiful lights, so I bought four of them at a bargain price. I am very happy with the service, and the product was ready to pick up not long after I went home... Toon meer
Bedrijf heeft geantwoord
I ordered online on the 22/6, my order was delivered 24/6! Great communication throughout, from both Giftbox and the courier. I was sent an email at every stage of the process, from ordering to fina... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contactgegevens
270 The Parade, 5068, Kensington SA, Australië
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Dual Chamber Slushi Maker - arrived in good condition and quick time - all OK
Dual Chamber Slushi Maker
6 maart 2026
Fast dispatch
We were happy to know that if you pay the extra for express postage it actually happens. Received it in time for a present which was great. Happy they processed it out of the Wearhouse quickly.
8 juli 2026
My experience was fast and very good…
My experience was fast and very good communication between the shop and customers.
9 juli 2026
Good, Great and the Greatest
A great price and an easy find. In other words, good value for money.
23 juni 2026
Customer service done right
Ordered early evening, and was able to pick up the same night (as it was late night shopping) and was all ready waiting for me, also encouraged me to buy a few items before I left the store! 10 out 10.
9 juli 2026
Absolutely love my water feature
23 juni 2026
SWIG outdoor BBQ
Awesome BBQ for the price im quite happy with this purchase and it was so easy to assemble
24 juni 2026
Quick delivery,easy to unbox,easy to…
Quick delivery,easy to unbox,easy to work out how to use it.Very happy customer
22 juni 2026
Very satisfied costumer
Very reliable and good service happy customer. Its my first time to order and it was very good and easy process
8 juli 2026
Antwoord van GiftBox
Hi Purple, thank you for taking the time to leave a five-star review and your kind words! We're so pleased to hear that your first ordering experience with Giftbox was easy and enjoyable.
I did a click to collect order for a…
I did a click to collect order for a particular store. After placing the order, i was notified via email that the certain store i had chosen could not fill my order. I was told that a check had been done and there were 2 other stores near me and both had the item available. The email went on to say that if I let them know which store was more convenient for me to go to, they would let that store know and transfer my order to them.
They also said that if none of the stores were convenient to me they would deliver my parcel free of charge to my address, or they would cancel the order and refund me.
This in my opinion is fantastic customer service. I am more than happy with this service. 110% from me.
6 juli 2026
Antwoord van GiftBox
Hi Donna, thank you for taking the time to leave a wonderful five-star review and your kind words! We're delighted to hear that our Giftbox team was able to provide a solution that worked for you when your original Click & Collect store couldn't fulfil your order.
We truly appreciate you for taking the time to share your experience :)
Great experience
7 juli 2026
Antwoord van GiftBox
Hi RJL, thank you for taking the time to leave a five-star review! We’re thrilled to hear you had a great experience with Giftbox :)
Exactly what I was looking for
Great product exactly what I was looking for,quick delivery and nicely packed. So much I repurchased straight away.
6 juli 2026
Antwoord van GiftBox
Hi KG, thank you for taking the time to leave a five-star review and your kind words! We’re thrilled to hear you love our Giftbox product, that your order arrived quickly and was nicely packed.
Great item and customer service when I…
Great item and customer service when I had clarify something with my purchase. Would definitely purchase from them again.
29 juni 2026
Antwoord van GiftBox
Hi Janole, thank you for taking the time to leave a five-star review :) We’re pleased to hear you’re happy with the Giftbox speaker as well as our customer service. We look forward to you purchasing with us again!
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