Giles Tours Reviews 

Our guide Josh was AMAZING! He was very knowledgeable about the area and a pleasure to speak with. We were under a bit of a time crunch issue and he coordinated all of our stops perfectly, including making a lunch reservation for us while we were out at one of the sites so that when we arrived, we were able to be seated right away. Josh went above and beyond!

Gary the driver was very helpfull assisting people up the coachsteps wed plenty stops in journeygary waspolite at all times.However the hotel was not the bestthe rooms werebasic stained carpetsFood not greatbut entertainment excellent in ballroomldlike too suggest maybe the driver could one off nights taken coach out too see illuminations as in rain the trams were full andwe were soakedthe trips were goodtoo clevleys and fleetwood marketbargains to find..

My husband and I have never been on a bus tour before and because my husband brian had a stroke with mobility issues we thought this would be an ideal hotel to stay in. I love swimming but,couldn’t find the pool asked at reception to be told it hadn’t been opened since before covid. My issue is that leisure facilities are on the brochure which is clearly wrong. We also had to sit at the table and not eat at any other until the end of the hotel stay the food really was awful and for me a vegeterian they had to give me the hotel menu as the tour menu had nothing on it on the last evening I had curry simply delicious so I would love to know from you’re long time in this business £1150 is way to high a price for this sort of hotel.Maureen Gillespie 15/1/2024

Overall experience was fantastic, the bus driver Andrew was a complete gentleman and enjoyable weekend. Hopeing to travel with yous again in the near future

Big let down in the food We went to the Rhine trip to Boppard, which was a great experience until we got to the hotel. Dinner was an endurance test. First night we were asked to come to dinner at 7pm, all attend on time, then we waited for one and a half hours to be served pork belly. [no other options available] second night only one hour wait this time, food again was issue, four of the guests left without eating. Next night we decided to give it a miss and had a beautiful dinner in the town,but thought that perhaps on the last night we would try again, this was our mistake, it was over a hundred degrees out side and we were served consume soup no salads available unless you ordered in advance, but you never received the menu in advance.the menu was never shown until you attended for dinner. Breakfast was great, we were also told on the last day that you could get tea in the afternoon at 2pm, no kettle or cups in the rooms to make a drink..

Travelled with Giles Tours for a week of "Glamorous Gardens". The Tour stayed in Bloomfield House Hotel nr Mullingar and visited 3 lovely gardens. Thanks to the other travellers, driver Dave, the hotel and Giles Tours for a fantastic week

This was an excellent tour and was my 1st time travelling with Giles I have already booked another one for Sept.everything ran very smoothly and nothing was too much bother, Neil and Josh were fantastic 😀 and took great care to ensure the trip was enjoyable and relaxing,I would highly recommend Giles for anyone wishing to have an enjoyable,relaxing and hassle free bus tour. Thankyou

Everything was first class 5 stars well deserved Davy and Stacey were great just did 1st trip with them

My Wife and I went on the Cumbrian Lake District and Lancashire coach tour 5 Sept - 9th Sept.
The hotel was 4 Star, Food was Good and overall very comfortable.
We would add that the driver - Stacey went out of his way to ensure a very professional service was achieved. He ensured that food was served promptly and communicated back to the hotel on any matters of customer complaint. We had travelled over from N.Ireland and he ensured that a private table was secured for us and a sister who was visiting one night.
Other people had been on previous Coach tours and highly valued them.
The Coach was very Modern and the driving was excellent. A thanks to Stacey the coach driver, a real asset to the company.