One of the earliest sites to navigate,very friendly service. Would recommend to anyone with a boat to insure with GJW direct I did have to make a substantial claim a couple of years ago. They couldn’... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Straightforward inputting of details via clear common sense website. Pricing and cover clearly explained. Gave up on a competitors site because the input method for the DOB was to scroll through every... Toon meer
Its extremely annoying that I can not see anywhere on my policies which boat an individual policy is for - I have to assume I've got the right boat! This is something which definately could be improve... Toon meer
The online website quote easy to populate and generated this quickly. Phoning to alter and change was also straightforward. Phone answered quickly and was dealt with promptly. Very competitive price... Toon meer
Bedrijfsgegevens
Over GJW Direct
Geschreven door het bedrijf
GJW Direct has specialised in insuring vessels for over 200 years.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Start your UK boat insurance quote online, today
Geschreven door het bedrijf
- GJW Direct offers cover for multiple vessel types
- Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.
Contactgegevens
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Verenigd Koninkrijk
- 01514738000
- insure@gjwdirect.com
- gjwdirect.com
Like what you've read?
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A pleasant experience for once!
Got a quote online, needed to clarify a few things. The lady I spoke to was very polite and helpful and got me sorted out in no time. Quote was very good value and included everything required without additional cost.
18 mei 2026
Review zonder uitnodiging
Convoluted renewal process
I've been with GJW Direct for a few years and find they have been easy to interact with, however on renewal I had to go through multiple sites to set up Direct Debit / Credit agreement which was far more onerous than in previous years.
12 mei 2026
No such thing as customer service
No such thing as customer service. Contacted, no response.
16 mei 2026
Staff I spoke to were helpful but felt…
Debra was fantastic, she could see a genuine issue and kept at it until sorted out. Personable and friendly to communicate with even when I stressed. Top girl, give her a bonus.
15 mei 2026
Ease of access
14 mei 2026
Very helpful on the phone when I called…
Very helpful on the phone when I called to clarify a few things, quick and easy quoting process and instant documents received when policy was purchased
14 mei 2026
Bit of trouble entering 6 digit code…
Bit of trouble entering 6 digit code but otherwise straightforward 🤗
12 mei 2026
No previous explanation about being…
No previous explanation about being associated with a new company therefore confusing to start with and why such a long password unnecessary no one else has one
13 mei 2026
The process of obtaining a quotation…
The process of obtaining a quotation and insuring my narrowboat could not have been quicker or simpler.
14 mei 2026
Originally i had a multi boat policy…
Originally i had a multi boat policy for three boats with one payment. Now it is reverted to 3 separate polocies which required three separate logins and paymeny. So inefficient!
14 mei 2026
quick 'n easy
14 mei 2026
Paid for brake pads
Paid for brake pads , didn't receive them, called them said they would get back to me and guess what ,THEY DIDNT.
11 mei 2026
To know you get break down cover with…
To know you get break down cover with this insurance
11 mei 2026
Read the small print…
Read the small print for dinghy insurance! Not an easy renewal process and had to telephone the call centre, after emails failed to get a response. I got my answer but after 25 days sold the Optimist to upgrade and found i'd receive none of my premium back, due to admin fees and being outside of the 14 days cooling off. This doesn't feel like a company that wants to help and i wouldn't recommend them to anyone else. I will not renew our other boat, or indeed insure any future boats with this company.
13 mei 2026
Review zonder uitnodiging
Easy to use and comprehensive
13 mei 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.