Glamorous.com Reviews 164

TrustScore 1.5 uit 5

1,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to cust... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave revi... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Toon meer

Beoordeeld met 4 van de 5 sterren

Sempre una garanzia :) look bellissimi!! Unica pecca che sul sito hai a disposizione una selezione di prodotti limitata, sarebbero bello vedere tutti i capi, anche quelli che vedi dai rivenditori 😊😍... Toon meer

Bedrijfsgegevens

  1. Damesmodewinkel

Informatie afkomstig van verschillende externe bronnen

Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

164 reviews

5 sterren
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Beoordeeld met 1 van de 5 sterren

More like scamorous my order Wes from…

More like scamorous my order Wes from May 2022 but not received to my mony $45 dollars this is scam soon I will posted everywhere cause this is my 2nd time to post u ask my order number but nothing happens this is my order number 1316 don’t ask my again see u on Facebook or other media.

20 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Will shop again

Excellent shop……… Bought this absolutely gorgeous shaggy knit cardigan, only to find when I’d ordered it it was out of stock, I emailed them to ask for a refund and they assured me I’d bought the last one…true to word the jacket arrived two days later, excellent service.

14 september 2022
Beoordeeld met 1 van de 5 sterren

Absolutely awful - avoid!

Clothes arrived on time, but were poorly constructed and ran super small. Not the best quality either. For reference, I’m normally a standard size 8, and couldn’t fit into a 12! I tried to return the items using the free returns but the order number wouldn’t work and generate the free label, so I had to pay for the return myself. Other reviews say that emails go unanswered so I didn’t bother to wait for a response from the company; I’m just hoping I haven’t been completely scammed and I get my money back.

4 augustus 2022
Beoordeeld met 1 van de 5 sterren

Glamorous? More like SCAMorous

Clothes in my order looked cheap and poorly made, so opted for the free return. However, the order number is invalid in RoyalMail’s system - an issue other customers appear to have encountered. Will have to pay for return postage. Non existent customer service. Disappointing experience overall.

3 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Out of stock?

I ordered and paid for an item, a few days later I was sent a refund and no explanation. I presume it was out of stock? But a message would have been nice to explain.

3 augustus 2022
Beoordeeld met 2 van de 5 sterren

Terrible customer service

Terrible customer service. Can’t use the “free returns” because it says it doesn’t recognise the order number. Sent emails - no response.
Clothes were ok. But none of them fitted me so need to send back. Going to have to pay for return if I don’t hear anything as nearing the 14days. No doubt they will refuse to refund if it goes over the time.

1 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Quality not as expected and when I…

Quality not as expected and when I tried to return the item it says order number doesn’t exist. Tried to contact Glamorous directly couple days ago with no reply. Very disappointed ☹️

29 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I got a completely different item to…

I got a completely different item to what I ordered. Then I complained and I’ve not had a reply for a week.

17 juni 2022
Logo Glamorous.com

Antwoord van Glamorous.com

We are really sorry to hear about issue you have had with your order. We have contacted you so we can get this resolved as soon as possible.
Thank you!
Glamorous
X

Beoordeeld met 1 van de 5 sterren

customs fees

I ordered recently for almost 100 euros of items.

As a customer, I don't feel informed enough that I had to pay additional customs fees. I have just paid 42 euros and I am very disappointed.
I feel wronged.

Edit : I am still waiting my order, it say that it will be retain maximum 1 week at the custom but it's already more than 2 weeks....

17 mei 2022
Beoordeeld met 4 van de 5 sterren

Sempre una garanzia :)

Sempre una garanzia :) look bellissimi!! Unica pecca che sul sito hai a disposizione una selezione di prodotti limitata, sarebbero bello vedere tutti i capi, anche quelli che vedi dai rivenditori 😊😍 per il resto Complimenti!

8 mei 2022
Beoordeeld met 1 van de 5 sterren

Buyer Beware

I recently ordered a dress and when it arrived, it wasn’t what I ordered. I made numerous attempts via email to request a refund and to date no one has responded. Beware of ordering from glamourlady. I regret placing an order with them. Buyer beware.

30 april 2022
Review zonder uitnodiging
Logo Glamorous.com

Antwoord van Glamorous.com

Hi There, please note this is the Trustpilot for the following site, https://glamorous.com/ not glamourlady.
Thank you
Glamorous
X

Beoordeeld met 3 van de 5 sterren

The dress did not really look like the…

The dress did not really look like the picture in person. And the size 10 was very big so had to return and pay charges. And for that reason I will not buy again from Glamorous outlet on Ebay.

1 april 2022
Beoordeeld met 1 van de 5 sterren

This place is a disappointment and sells trash

I wouldn't order anything from this place. I ordered something that was not what I asked for and they will not refund me. Watch who you order from. They will rip you off. Their items are very cheap made.

21 maart 2022
Review zonder uitnodiging
Logo Glamorous.com

Antwoord van Glamorous.com

Hi Brandy,
We can only apologies for the below. Please can you send over your order number as a matter of urgency so we can look into this for you please
Thank you
Glamorous
X

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