I recently purchased a set of glasses from Glasscias, and I must say, I've been pleasantly surprised by the quality. While I was aware these weren't the authentic brand-name glasses, the craftsmanship... Toon meer
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The tracking information is inaccurate and unclear, showing an item arrived in the United States days before it actually did according to USPS. Give yourself lots and lots of extra time for your item... Toon meer
I wrote and asked for help ordering and no one answered my request. I finally ordered what I wanted but I would not work with this company again
Great customer service, tops all the way. Experienced a hiccup with delivery carrier, no fault of Glasscias, and they were proactively on top of it the whole time. Love the product, but I am ecstati... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We started with a simple mission at heart: "to help people drink better." In Glasscias, all glasses are designed with beauty AND brains, here you'll find glassware that will last a lifetime. If you're looking for glassware that's as chic as it is practical, you've come to the right place.
Contactgegevens
439 Grim Avenue, 92104, San Diego, Verenigde Staten
- 6193530232
- support@glasscias.com
- glasscias.com
Heeft 25% van zijn negatieve reviews beantwoord
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I wrote and asked for help ordering and…
I wrote and asked for help ordering and no one answered my request. I finally ordered what I wanted but I would not work with this company again
Perfect height and thin lip ❤️
Takes so long to be delivered, how can I review?
The tracking information is inaccurate and unclear, showing an item arrived in the United States days before it actually did according to USPS. Give yourself lots and lots of extra time for your item to be delivered because you can’t trust the information given. Also this feedback email is sent mere days after purchase. No possible way to review the actual item.
So far excellent.....just waiting for…
So far excellent.....just waiting for delivery
No response from customer service
The glasses are beautiful and exactly what I wanted. Except one arrived broken at the stem. I have sent photos and multiple emails. Also sent a message through their website. No response. Two glasses for 120 bucks plus the import fees, shipping. Now I have just one glass for that amount.
Alternative that works
I don’t need the branded stuff, this works just as well for my needs. Was surprised how sturdy it feels.
Didn’t expect to love It this much
Honestly wasn’t sure what to expect, but I was pleasantly surprised. The design is delicate and beautiful, feels way more premium than the price. Worth it.
Didn't receive my order
Ordered the Hawaiian glass and through the order process I payed with PayPal it took my money but never finished the order.
How is this possible????????
I was sending e mails and everything with screenshots of my payment and never got an answer....
SCAM!!!!

Antwoord van Glasscias
Just what I needed
Simple, does the job. Quality is okay for this price. Nothing damaged, shipping time was 2 weeks as expected.
Just as expected
Love it when a product is just what you expect. No drama, no surprises. Came on time, looked great, and functions properly.
Happy first-time buyer
I took a leap of faith, and I’m glad I did. Packaged with bubble column.
Does what it needs to
I knew it wasn’t an original product, but it gets the job done. Quality feels decent and looks good. Took exactly 2 weeks to arrive.
Fast shipping to Berlin!
I don’t normally write reviews but I have to give credit where it’s due. It says 2-3 weeks, I placed the order on Monday and received it by next Thursday. Packaging was solid, nothing was damaged.
Pleasantly Surprised! Real Deal!
I was skeptical at first because of some of the reviews, but my order arrived in 4 days, nicely packaged, and the product looked exactly like the photos. It’s genuine and feels premium. I’ve used it for over a week now with no issues. Will buy again!
Great customer service! - Ordered wrong item
Ordered an item where I misunderstood the description - no fault of Glasscias - and they were awesome about the return. The glass ordered is very nicely made, just not quite what I thought it was going to be. They're letting me try it out as well so I'm eager to see how I like it. Thanks for a great experience!
I originally order 2 same glasses and…
I originally order 2 same glasses and got one different and contacted Matteo and he took care of it immediately and sent me a the correct one
Been enjoying them since
Thanks so much
Shipping concerns
I was very worried these glasses would not arrive in time but with one quick email my fears were over! The glasses came packed so beautifully and are truly exquisite. I know they are costly, but I always believed you get what you pay for! And I did!
A delicate work of art
I first experienced the beauty of the wine glasses dining at a three-star Michelin restaurant. The glasses are extremely fragile and difficult to ship and although great care was taken in packaging my purchase some glasses were broken upon arrival. When I reached out to the company they were sympathetic and shipped out replacement glasses in a short period of time. I'm extremely happy with the company and I executed a second order so I could give the glasses as gifts.
Wonderful!
The quality of the product just cannot be matched. The glass I ordered is so beautiful and the quality is substantial. Takes a little more time to receive the product but is totally worth the wait.
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