GL Hair Reviews 225

I went into store to avoid "blindly" matching online. Received advice, from not 1, not 2, BUT 3 professionals in store, all agreeing to a specific colour. The lighting and their "professional opinion" are both TERRIBLE, and when we got home it was obvious that they were at least 2-3 shades out! Now they won't accept a return, even though they are aware it was THEIR mistake, and that it's completely unworn (being totally the wrong colour). Photos available.
Avoid this awful rip-off place, that won't apologise or correct their own terrible advice, leaving us out of pocket of a whopping £140!!! We went in good faith and trusted them, and they completely ripped us off and stole our money!

Dreadful experience, hair extension bad quality hair bad service overall.

Natasha is super helpful, helped with my colour match & ordering. Other brands have no customer service like this one! Hair is also amazing, I bought Pure Range & feels like silk. Highly recommend xxx

One of our stylists attended the training with GL Hair and she loved it. Since then we have many happy clients at TJs Hair Designs and Natasha has provided great advice and support along the way. All of the help is hugely appreciated, thank you!

Fantastic customer service,Natasha went above and beyond to help me discover the perfect product for me. She was attentive, offered suggestions and I am so happy with my product. Quick delivery and the most gorgeous hair. Her recommendation of colour was spot on. I will definitely be shopping with glhair again. Klarna available too which is always a win 🩷

The customer service is exceptional, new to fitting hair extensions and it’s so easy to get help from them on WhatsApp. Get a reply straight away. Also love the hair - used Luxe range & quality it’s great.
Thank you!

Amazing service! The staff were extremely helpful, friendly, and reassuring throughout my order. It was my first time buying hair extensions and they went out of their way to help, even checking with the warehouse to make sure everything was sent on time. Communication was excellent and they made the whole experience stress-free. Highly recommend and will definitely be ordering again!thank you to jasmine for her service and support 🙂

I have an account with the Finchley GL hair shop, and I must say the staff are so friendly and made sure I had the correct colour match for my tape extensions, have such a lovely and easy experience with them every time !! Xxx

I have been using GLHair extensions for twelve years and wouldn’t use any other brand of hair on my clients. I use the Pure Range and my clients love it and get at least a years wear sometimes more and staff have always been extremely helpful and friendly. Would highly recommend!

I always use GL Hair, I would not go anywhere else EVER! The quality of the hair is amazing, the best I have used (I have tried a lot) and lasts a VERY long time! The customer service is second to none! Very kind, helpful, polite and reply promptly 🙌🏼

Quick delivery too 👏🏼

I’ve been using GL Hair ever since I passed my extensions course and honestly, I wouldn’t go anywhere else! Their hair is just unreal😍 super smooth, shiny, and barely tangles. My clients always compliment how well it lasts! I get so many messages about how gorgeous and easy to maintain it is. It doesn’t discolour, shed, or lose its shine, which makes my job so much easier.

The team at GL Hair are also amazing🥹 always so kind, approachable, and quick to reply. They’ve been my biggest cheerleaders, and that little confidence boost goes such a long way. I’ll definitely continue using and working with GL Hair… I honestly don’t have a single negative thing to say!❤️

Omega, Angel and Hailey were amazing 10/10 training 100% recommend !!!!

I love love love my new hair !!! the match is just amazing !! i was a little unsure as im highlighted blonde so have different tones !

my hair has been fitted and i finally have the hair iv always wanted !!
i can’t recommend GL and customer service enough thank you ladies 💕

DO NOT BUY HAIR FROM HERE!
WORST CUSTOMER SERVICE!!

Within a couple of weeks, the hair dye from the extensions washed out, leaving me with hair that should have been dark brown, but was now light blonde.
I showed them videos and pictures, and used their products.
Refused to give me a refund, made me pay postage and packing to send the hair to them, for them to accuse me of dying them (I have never dyed my hair), and still refused me a refund and then asked me to pay post and packing to send the hair back to me!

Great quilty hair from pure range soft smooth and natural very happy with my purchase.

Do NOT buy this hair if you want it to last more than 2 months. I used minimal heat, no sulphates etc, yet the hair wouldn’t stop shedding, almost broke my hoover from how much hair would come out every time I’d brush it (gently) I can’t believe I spent £300 on a weave for it to become so dry and brittle in such short time space. Disappointing.

After doing my Hair extension courses with Belle Hair Academy they helped me set up my Trade account with GL. I’ve used them for a year now on all my clients and not one of them has ever had anything bad to say. I love their hair and the customer service is always on point. Thank you guys! Couldn’t recommend enough 💕

As a personal user of hair extensions i have always found gl hair to be of the highest quality , competitive prices with a wide variety of options of types, colours and lengths
The customer service team are fantastic and cater to your needs wether it be a personal order or for a business, they endeavour to give advice where needed and do their utmost to ensure they deliver on customer satisfaction.
Free delivery over 100 pounds is very much appreciated

They care that their customers are happy
I wouldn’t go anywhere else for my Extentions

HORRIBLE HAIR!! DO NOT BUY!!!! I have had them in for 3 months I bought the weft which cost £330 150g 24 inch and its shed soooo much a good 4-5 inches. I've used professional products and always look after my extentions, they went so thin, notty and dry. When I first recieved it i called them out for falsely advertising as they say the thickness is the same top to bottom, I sent a pic to my hair dresser and she said that it was very sparse on the ends. I still went for it to be installed and it didn't look too bad, but I new what was going to happen and it has....I am now saving up for remi cachet and putting this weft in the bin!!! So annoying, please do not buy hair from this company