Global Trans Van Lines Reviews 

What I liked most was how easy it was to communicate with everyone. I've dealt with moving companies before where getting straight answer was difficult. This time I felt like my questions were actually being answered. The move itself went well too. Nice people and good service.

This is an update to my prior review of GTVL/ contract # GS3989353. I did NOT receive my belongings to New Jersey until AUGUST 15th 2026, and they picked up my belongings from MN on JUNE 23rd!!!. On the day of PICK UP-they sent a UHAUL truck 2ith 3 drivers and INFLATED the price my $1700. And 2 days prior to the delivery, the truck driver informed me that as advised by GTVL, was told to increase the price yet again, by $400. Needless to say I told them to FO!!

Long story short, as a result of me NOT receiving my BELONGINGS until approximately 1 MONTH and a HALF later, unfortunately I incurred expenses that I did NOT anticipate, such as purchasing a new BED/CLOTHING/FURNITURE etc!

I reached out to the Attorney General's office and they informed me that they have reached out to GTVL on 2 separate occasions, and have NOT, to date, gotten a response. They ignore communications when you reach out to them via telephone/email etc.

My next course of action is to proceed to file a CLAIM in CONCILIATION COURT in the hopes of recovering some of my money due to their NEGLIGENCE in delivering my belongings within the prescribed time frame!!!!!

I STRONGLY SUGGEST NOT USING GLOBAL TRANS VAN LINES!!!!!!!!!

THEY ARE HORRIBLE!!!!

This is the most crooked and hateful group of people I have ever used. They quoted me 900 cubic ft and took a large sum of money from me upfront. I asked the sales person several times did he need pictures and he said no. Then the dispatcher called 3 days prior to the move and asked for pics. He then told me I needed a full truck and my amount owed was now double. They knew that late in the game I wouldn't be able to find anyone and told me it could be a week if they had to refund me my money. I sent them more money and on the day they picked up my material they told me it was going to be even more money. These people are crooks and we're very rude. They also told me that they do not use 3rd party carriers and they absolutely do. The people that delivered my material was a completely different company. They also told me when they got there that they couldn't take a wire because it was the weekend after telling me that a wire was fine. Do not under any circumstances use this company. They are crooked, rude and unreliable. Nothing they tell you on the front end is the truth!!😓

How i wish i can put a negative rate on this... first the pick up date was messed up the date they told me is a no show or call. AThen now they said possible earliest delivery was sept 7, now its oct 23 and we still dont have an update regarding our stuff where is it or whats going on. They kept sayong major delays as always same reason from pick up date. We have soem stuff that we needed as soon as possibek even managers dont answer. Customer services always going to say we'll call you as soon as we have an update? but tehy never call coz they dont get any update. its so frustating coz we have papers that we needed and going to have penalties with all the registration and stuff . are they going to compensate us with those penalties??? they rating is hugh hut ibguess thats all fake. Them workers making robot acciut to make their rating high.

Amazing company! I would 100% recommend

Best global moving company by far would highly recommend. Moved from North Dakota to Miami. Amazing service

Our new place wasn't ready when we expected. The storage option was really helpful. It took a lot of pressure off because we didn't have to figure everything out at the last time minute. Glad we went with them.

This has been the worst experience ever!!! Horrible customer service, no one can tell me when all of my furniture and personal belongings will be delivered, do not use this company!!! it’s a living nightmare the way they hang up on you and laugh at you on the phone, no one ever calls you back, they picked our furniture up on September 27 and it’s now October 19 and no one knows anything, from Nevada to Wisconsin, how much longer do I have to sit and sleep on the floor, someone please give me answers, now they have a lot of my money and my whole household, DO NOT USE THIS COMPANY!!! Horrific experience

I recently used this moving company for a long-distance move, and I couldn't be happier with the experience. Moving across the country is incredibly stressful, but the team made the entire process seamless and worry-free. They arrived right on time, packed everything with great care, and handled my belongings as if they were their own. Communication was excellent from start to finish, and all of my items arrived safely and ahead of schedule. I highly recommend their services to anyone looking for reliable, professional, and friendly movers!

HTHIS COMPANY IS A SCAM! FROM THE EMPLOYEES RUDE NON PROFESSIONAL COMMUNICATION TO THE "RELIABLE TRUCKS" THEY CLAIM TO OWN.
"CALEB" SELLS YOU A DREAM, MAKING IT SOUND REAL SWEET, TO LOCK U IN, THEN YOU GET "BRIANNA" WHO'S FAVORITE PHRASE IS "IM GONNA PIGGYBACK OFF THIS UPDATE AND GET BACK WITH YOU" AND NEVER RETURNS YOUR CALL! THEN YOU GOT THE PUPPETMASTER HERSELF "MS. AMANDA" AKA ENGLIS MINGLE " WHO WAS OBLIVIOUS COMING OFF A BINGE AS WERE HER MOVERS. THEY APPEARED TO BE UNDER THE INFLUENCE OF SOMETHING. PLEASE DO NOT PATRON THIS FAKE N SHADY BUSINESS BECAUSE U WILL LOSE SLEEP AND HAVE BOUTS OF DEPRESSION. THE LEVEL OF DECEIT WITHIN THIS COMPANY SHOULD BE STUDIED! THIS WAS THE WORST 3 MONTHS OF MY LIFE! I AM STILL IN SHOCK! THIS WAS A REAL LIFE TUBI MOVIE AND IM GLAD ITS OVER.

A cross-country move that left my mother’s belongings missing

My mother’s household belongings were picked up in California in late May 2026 for transport to Indiana. We were given an estimated delivery timeframe of approximately 10–14 days, but the first partial delivery did not arrive until July 2.

Throughout the delay, we received conflicting information about where her belongings were located. Numerous items remained missing after the partial delivery, and we documented missing and damaged property. Most concerning, a company representative later sent photos showing some of my mother’s missing belongings in storage after the initial delivery.

We also experienced communication problems and services that were paid for but not fully completed. We made repeated efforts to resolve these issues directly.

Moving is stressful enough without having to spend months trying to locate a family member’s belongings. I strongly encourage anyone considering this company to research recent customer experiences, get all promises in writing, and retain copies of every inventory, receipt, message, and photograph.

This review reflects our family’s firsthand experience. Our concerns remain serious, and we want other consumers to be able to make an informed decision.

I was most worried about my dining table because it's pretty old and has ben in our family for years. They wrapped it carefully and made sure it was secure before loading it. Everything arrived looking just like it did before the move. That was honestly my biggest relief. Thank you guys!

Global Trans Van Lines was hired on 5/23 to pick up and transport my platform hydraulic bed from Ft. Lauderdale, Florida to New York. I was told that the bed would be transported in a secure container and that the smallest size available was 300 cubic feet. Also, I was asked if the pickup and drop off locations could accommodate an eighteen-wheeler and I confirmed that an eighteen-wheeler could come on both streets. I expressed concerns about sub-contracting the job and was informed that they do not sell their jobs to other truckers. My bed was NOT transported in the 300 cubic ft container that I paid for it was jammed into a box truck with other customers’ belongings and received multiple damages. I was mis-lead and provided with false information because the representative told me my belongings would be transported in a secure container with more space than needed.
Damages include a part of the metal frame that is bent and fabric covering the base of the hydraulic platform have multiple tears and dirt scuff marks. When the platforms were picked up, they were in exceptional condition. The original plastic wrapping from the manufacturer were intact without any damages.
The beds were delivered on 6/17 and once the damages were discovered, I immediately contacted Global and informed a representative of the damages while the mover was still at my residence. It should also be noted that the driver arrived alone with no other worker to assist with the delivery. Follow-up calls to the representative Karl Luanda who handled the sale/contract did not go well. When I informed him of the damages and asked why my bed was transported in a box truck instead of an 18 wheeler and not properly wrapped and secured, he said, I am babbling and that he had other calls and hung up the phone. Also, prior to contacting Luanda I spoke to a representative in customer service and asked why my bed was transported by a company Level Up Moving that I had not contracted with. The representative said they only use movers that are part of the company. Level Up is a separate company and is not affiliated with Global. I specifically asked prior to entering into the contract if Global would be sub-contracting my job and Luanda assured me that Global does not sub-contract. I immediately contacted Global and informed a representative of the damages and the fact that the beds were not delivered in a secured container and an 18-wheeler as specified in the bill of lading. I was dismissed and no one would address the fact that I paid $2,650.02 for exclusive use of a dedicated 300 cubic feet container. My bed was transported with other customers belonging by a company identified as Level Up Moving that I had not contracted to move my goods.
Because my goods were consolidated with other customers belongings without my consent or disclosure, I am demanding a partial refund to reflect standard shared-load rates. Furthermore, as my beds were transported by a sub-contractor this is a breach of the contract because I paid for exclusive use of a dedicated 300 cubic foot container and delivery by Global not Level Up Moving.
I have attempted to contacted Global by email and filed a complaint requesting a partial refund for the shipping and also telephone the company at (800) 884-7126. The calls have been either disconnected, rerouted to an answering machine or someone picks up and the call drops. I have left messages but to date no one as returned my call.

I was honestly nervous about moving everything out of state, especially with all our furniture and boxes. The guys were really patient and took their time wrapping the bigger pieces. Everything was organized pretty well and communication was good throughout the move. Definitely made a stressful week a lot easier.

Raleigh was a whole new world from Les Vegas and I needed the move to go right since I didn't know anyone there yet. Global Trans handled the full pkg packing, shipping, and unpacking at the other end. Got to my new place and was settled within a day, which helped me feel at home faster than I expected. The crew in NC who did the unpack were just as professional as the ones Vegas. Rare to get that kind of consistency across two different states.

Did this move solo with two kids so I needed everything to go right. GTVL made the planning process easy I called them multiple times with questions and they were always patient. Move day went smooth, kids were entertained watching the crew work, and our staff made it to Phoenix right on time. They also stored our furniture for about two weeks while we waiting on closing, which saved us a massive headache. would recommend to anyone doing a long distance move.

Had an amazing experience! I moved from Philadelphia to Dallas and moved a lot of stuff. This company gave me the best quote and time line so I went with them. They have great communication and my items were in the same condition I left them. I highly recommend!

I recently used Global Trans Van Lines for my move from North Carolina to Florida and couldn’t be happier with the service! My representative Steven was fantastic throughout the entire process and made everything easy from start to finish. The quote I received was spot on with no surprises, and my belongings arrived right on time as promised. It’s refreshing to work with a moving company that delivers exactly what they say they will. Overall, a great experience, and I would definitely recommend Global Trans Van Lines to anyone planning a long-distance move!

Did a lot of research before choosing a company for a coast to coast move. Global Trans had the most consistent reviews across different platforms, so I went with them. They earned it. Communication before the move was solid, they gave a realistic delivery window instead of some vague two week range, and the driver called the day before to confirm arrival. Everything showed up, nothing broken. Label your fragile boxes clearly I did and I think it made a difference on their end.

I gave 1 star only because zero wasn’t an option. These people are crooks, in my opinion. Our binding estimate was $4900. Two days prior to our move, we were advised the move would be $14,000. Conveniently too late to get our $2000 deposit back. We’re seniors living on a fixed income and they basically stole $2000 from us without providing any service. The original rep we talked to said he would be with us every step along the way but could not/ would no respond to our calls. This company is deplorable!