General Motors Reviews 27

I bought a brand new 2023 2500HD Denali Sierra and one year and few months ago, later the brain of my transmission just goes out, so I took it to the GMC dealership and they told me first that they didn't have an estimate day when they can get a new part for it, they been giving me the run around and I went to ask the dealership if they can just switch me into another truck and they can keep my truck but they told me they can't do that and a sales guy told me that it's alot of ppl waiting for the same part and he seem ppl wait like 9 months to an year for parts like this, I told them I use my truck daily for my business that I have to haul a 18×8 box trailer with and they refuse to even try to help me by getting another truck, im losing lots of money from my business because of them, if they really cared about their customers they would atleast just put me in another truck, I don't know what to do at this point, atleast at this point they could put me in a truck that matches mines and they keep mines but seems like they don't care about their customers. This would save alot of frustration and stress

General Motors' vehicles are collecting detailed data on how you drive them which the corporation then sells -- don't buy or rent GM vehicles if you don't want to be spied on!

I bought a 2024 blazer RS it's making a loud noise in the rear of the car only has 4000 miles on it took to dealer my wife and me waited 5 hours at dealer they came and said still making noise would need car a few days they said can't give us a loaner car for 4 weeks on a brand new car only car we have as we are retired gm needs to give us a loaner car and fix our brand new car will never buy another gm have bought new GM car every 3 years for last 20 years

GM Company Stores
If you want your order in a timely manner don't order here.. Placed order 1st week of Nov and Its now the end of Dec and still nothing. Wouldn't recommend

We paid off the loan ($14,000) at GM financial, received the release of lien by mail and text saying they were working on title then waited for title to come in mail. After 30 days, called GM, said title was mailed to state DMV. Went to local DMV to get copy mailed to us which cost $15. Had to wait another 10 days to receive. Had an out of state buyer we almost lost. Rotten policy, Be aware if doing payoff.

One of the companies I appreciate a lot. I have a GMC car and I cannot thank them enough

I live in Israel. I have owned several GM cars for over five decades, both in the U.S. and in Israel. I recently wished to buy a Chevrolet Bolt electric car. I e-mailed GM’s Israeli distributor, who ignored my message. I then contacted GM executives. In response I received a rude telephone call from a middle-level manager at the local importer’s offices telling me to stop bothering GM’s executives. My messages to the top GM executives such as Mary Barra, Rhonda Miska, and Kenneth Morris were answered with automatic form messages telling me to contact their Israeli offices. My messages to GM’s local office have been ignored, however.

If this is the pre-sales level of GM service then the after-sales level must be dismal indeed. Beware of buying any car made by unresponsive car makers.