Greenstik Materials Reviews 

61
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Brought for my partner . Quick delivery. Easy to follow instructions for beginners on how to set up and the stuff he can do is amazing the kids love watching it print all there fidget toys. Would high... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been buying vinyl and other craft supplies from GM for years and always received excellent service. The Mystery box’s are fantastic value and contain a great variety of colours a great way to b... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought an xtool machine from these guys last Dec, but unfortunately i had a fault on it , so contacted them and there was no hesitation from them and they replaced the machine without any question... Toon meer

Beoordeeld met 1 van de 5 sterren

I won't be buying from this company no more as prices got insane and vinyl quality gone downhill... It's true what others are saying, vinyl does not transfer properly. After pressing it still comes of... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Knutselwinkel

Informatie afkomstig van verschillende externe bronnen

Craft store selling high quality vinyl rolls and sheets for with Silhouette, Cricut and all other electronic cutters | Free Standard UK Delivery


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

61 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(61)

22 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Do not pay for next day delivery

Do not pay for next day delivery! As it won't turn up the next day and you won't get any sort of refund, you just get told its not their problem!

3 juli 2026
Review zonder uitnodiging
Logo Greenstik Materials

Antwoord van Greenstik Materials

Thank you for your feedback. We can confirm that one of your parcels was successfully delivered today. Unfortunately, the second parcel missed the onward collection to your local delivery depot, which has resulted in a delay.

We sincerely apologise for the inconvenience this has caused. While we always aim to meet our next-day delivery commitments, there are rare occasions where unforeseen operational issues can occur. We understand how frustrating this is, especially when you've paid for an expedited service.

We appreciate your patience and apologise again for the disappointment caused.

Beoordeeld met 5 van de 5 sterren

Vinyls, xtool, silhouette, and lots more

I have been buying vinyl and other craft supplies from GM for years and always received excellent service. The Mystery box’s are fantastic value and contain a great variety of colours a great way to build your stash up when starting out or a good way to try new products. I recently purchased the F1 ultra from them at the Belfast show, it was fantastic to get a hands on experience with the machine using images on my phone. Excellent delivery to Northern Ireland very quick. Definitely recommended company.

2 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

K2 printer

Brought for my partner . Quick delivery. Easy to follow instructions for beginners on how to set up and the stuff he can do is amazing the kids love watching it print all there fidget toys. Would highly recommend to others

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous items they sell.

No problems in ordering items, quick delivery and reasonable prices. Many options to pay for it. Their items are fabulous and easy to use. I'm still using their vinyl which I brought so many of and will buy more once I run out of it. I'm happy with it.

3 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought an xtool machine from these…

I bought an xtool machine from these guys last Dec, but unfortunately i had a fault on it , so contacted them and there was no hesitation from them and they replaced the machine without any question cant fault that kind of service
Would not hesitate to use these guys again

18 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

orange pinstriping…

Only ordered some orange pinstriping for my ebike Great service delivered on time well packaged good product will definitely use them again

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service, I got a last minute order that required some vinyl, I didn't have enough and couldn't remember which shade it was, so rang customer service up, very helpful, ordered online for click and connect within 2 hours I was on my way to collect 😁. Not the first order and certainly won't be the last from this local business.

13 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous Service!

So I was looking for the new Creality Sparkx i7 3d printer bundle, came across this company and took a look, I found what I was looking for! A few emails to a fabulous lady (Cerys), and I ordered it for next day delivery with 10 minutes to spare! And as promised it arrived safe and sound the very next day! What spectacular service! So impressed! And extremely grateful to Cerys for her outstanding customer service, thank you! You have a customer for life!

10 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent & well impressed

This was the first time I had anything from this firm. I am not one for leaving feed back. But I have made an exception. If there were six stars I would give it, I was extatic. I ordered this machine on the 6th February at 14.35 & received it 7th February at 14,45. Excellent service all round. Thank you.

7 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Couldn't ask for better

I have used this company on many occasions through there eBay site and decided recently to go directly through the GMCraft website.
The service provided on both platforms are always outstanding, the many rolls of vinyl I have purchased from them are great quality and delivery has always been quick.
They are my 'go to' place for all my vinyl needs and highly recommend them

30 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Self Adhesive Inkjet Printable Sheets

I ordered "Self Adhesive Inkjet Printable Sheets". I was not sure if they were what I was looking for. I am old and (many decades ago) when hot metal went to film and bromide, there was a product called "Stripping Film". This was used to make amendments by printing on this film, then (with a scalpel) cutting and lifting the top (transparent) layer. It turns out that the product I ordered is exactly what I needed. I wanted to add text to a coloured background, but not see the substrate. This is just what I needed.

6 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dreadful company - left me with a broken item worth £1200

Dreadful company, absolutely useless and a complete waste of space.

Avoid at all costs unless you like banging your ahead against the wall and wasting your time and money.

Absolutely incompetent.

Update, nothing but lies in their response below, claim they help quickly! I spent nearly a month trying to get help from these idiots WHO DID NOTHING but dither and delay.

Yes I threatened a chargeback, because the useless idiots wouldn’t help and I said give me a fix this week or I will initiate one, which is more than fair given how incompetent they are.

Even after I packaged up the item, they didnt even collect to repair. They deliberately left me with a broken item, they are that useless.

Beyond frustrating to have to deal with such incompetent idiots.

8 december 2025
Review zonder uitnodiging
Logo Greenstik Materials

Antwoord van Greenstik Materials

We’re genuinely sorry to hear how frustrated you feel, because we always aim to give every customer the best possible service. However, your review does not reflect the full situation.

You purchased a Creality K2 Plus 3D Printer and, when a fault developed, you chose to contact the manufacturer first. Unfortunately, they did not resolve the issue for you, which we fully understand was disappointing. As soon as you reached out to us, we were ready and willing to step in and help.

Before we were given any reasonable opportunity to resolve the matter, you immediately threatened a chargeback, which prevented us from carrying out the normal support and replacement process required for warranty cases. We always follow UK consumer law, and we always work with our customers to get a fast and fair solution — but we do need the chance to do that.

We value every customer, and we always encourage anyone experiencing a problem to contact us directly so we can put things right quickly. It’s clear from your previous reviews that this pattern has happened with other retailers too, and we hope you will allow companies the opportunity to resolve issues for you in the future.

Kind regards,

GM Crafts Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great Service

Order was dispatched quickly even though I chose the free option. Then DPD decided to keep my parcel at their hinckley hub.
Phoned GMCrafts and a very helpful lady said she would look into it and call me back. She did, just 10 minutes later and explained the enquiry with DPD would take 24 hours.
I phoned back the next day and she immeadiately remembered who I was and said she would get a replacement sent out that day as DPD hadn't got back to her.
Parcel turned up next day, still within the 5 day free delivery period.
It's unusual to get such good service these days.

28 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cut n scan mats

Ordered 3x cutting mats for Brother Cut n Scan. Mats are excellent value for money and were sent out promptly & arrived few days after placing order. Site is easy to use. Customer service lady was very friendly and helpful when I rang to query ETA on delivery. Only issue is that delivery by courier was not made to safe place but left on step by front door - they may have knocked & we hadn’t heard.

5 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

excellent

ordered on 2nd november and delivery arrived in only 2 days . very friendly staff i would highly recommend

4 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

There an amazing team

Ive used these guys for 5 years now on and off and I must say there incredible this weekend I ordered a machine at the creative craft show and they came to deliver it to my stall and I ordered another and they are sending it to my home to aid not having to lug a heavy machine home which to many may seem silly but to myself im eternally great full for getting to meet the director and some of the team this weekend was lovely cheresse I dont think thats spelt right but girl you smashed it your customer service skills are top notch 💓

2 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rude customer service team

Rude customer service team, not helpful at all. Moving business elsewhere

20 oktober 2025
Review zonder uitnodiging
Logo Greenstik Materials

Antwoord van Greenstik Materials

Thank you for taking the time to leave a review. We’re very sorry to hear that you feel disappointed with your experience. We’ve checked our records but unfortunately don’t have any details that match your review, so we’re unsure what may have caused this. We’d really appreciate the opportunity to understand more and offer our support. Could you please provide us with a few more details or get in touch directly at sales@gmcrafts.co.uk so we can look into this for you and offer any assistance you need. Our team is always happy to help and we’d appreciate the chance to resolve any concerns.

Best Regards,
GM Crafts

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