I can honestly say it was one of the worst experiences of my life. They make you think it’s all gonna be glorious with the training but you wait for going live on the phones! With the Warm Home Discou... Toon meer
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I joined the company in November 2021, I was able to work my first few weeks around the final part of my masters completion at university. My first role as an HR generalist has allowed me to mee... Toon meer
We had the best experience from start to finish at the premises in Glasgow the staff were amazing from front desk, IT and management. Our guests were looked after from the moment the walked in to the... Toon meer
Bedrijf heeft geantwoord
We recently had the pleasure of running a UKCCF networking event at the Go-centric offices in Glasgow. From the time we walked through the door the customer experience was 5 star. freshly made coffee... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Improving Customer Experience through Service Excellence.
Contactgegevens
Level 5, Portland House, 17 Renfield Street, Glasgow, G2 5AH, Glasgow, Verenigd Koninkrijk
- 0333 014 4401
- info@go-centric.co.uk
- go-centric.co.uk
3,6
Gemiddeld
51 reviews
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I Love the team at Go Centric
I Love the team at Go Centric. They have helped me professionalize my business and given me the guidance to grow my company. Nothing is too difficult for them. They are based in Glasgow and have all the great people you would want talking to your customers!
5 december 2019
Review zonder uitnodiging
Antwoord van go-centric
GlamourGranAnn, Thank you so much for your great comments - The team will really appreciate your kind words!
Kelly
Invaluable
We find Go Centric invaluable in terms of the importance to work life balance for our own employees. In terms of service we have no complaints. Staff are always ready to help.
27 november 2019
Review zonder uitnodiging
Antwoord van go-centric
Thank you Chris, for this fantastic review. This is exactly what we strive to achieve with all our clients!
Sarah
I went Centric.
I have been working with G-C personally since Feb 19 and they already feel like family.
They are very responsive and proactive which is a blessing in this fast paced environment.
Its a very natural service. Not your automated 'Tranformers' voice press 1 to speak to Optimus Prime Service.
Real people who know what they are doing and are prepared to learn what they don't already know.
you can't ask for more than that!
Go-Centric, never change!
27 november 2019
Review zonder uitnodiging
Antwoord van go-centric
It is amazing clients like you, who work in true partnership with go-centric, that allow us to ensure we deliver the best service we possibly can. Thank you so much for taking the time to leave us the review Joseph. We are so happy you are loving the quality of the service and it's a pleasure to work with you and we look forward to many more years of working together!
Sarah
Friendly and professional service
Always prompt with dialogue and quick to help resolve the rare issues that do occur. Efficient service to our customers. Great partners to work with.
26 november 2019
Review zonder uitnodiging
Antwoord van go-centric
Hi Colin,
We really appreciate the nice comments. It's always great to hear such positive feedback from our long standing partners.
Sarah
Having worked with go-centric for many…
Having worked with go-centric for many years. Always provide excellent customer service.
26 november 2019
Review zonder uitnodiging
Antwoord van go-centric
Thanks for taking the time to leave such a lovely review Angela, we will pass your feedback on to all the team.
The Royal College of Midwives and Go-Centric
The RCM has worked closely with Go-Centric since it took over responsibility for RCM Connect. They are responsive to our needs, with innovative ideas to strengthen the relationship we have with our members.
They have been integral to our membership growth. It is a partnership.
Go- centric is currently providing expert support to our aspiration to deliver an exemplar communications strategy. They are also delivering a project to improve member retention in the first year of RCM membership.
25 november 2019
Review zonder uitnodiging
Antwoord van go-centric
Thanks Denise. We really appreciate you taking the time to leave us this review.
It is great to hear how happy you are with the service and our continued partnership. I will be sure to pass your kind words to everyone involved in working on your service.
Kelly
We have worked with Go-Centric for a…
We have worked with Go-Centric for a few years now and can say the agents attention to detail, and response time with our customers is exceptional. The account managers are always working with us on ways to cut down costs and to improve the service.
Highly recommend.
20 november 2019
Review zonder uitnodiging
Antwoord van go-centric
Hi Sabrina,
Thank you so much for your fantastic comments - this is great to hear! I know our team love working alongside you and your amazing team.
Here's to many more years in partnership.
Thanks
Kelly
Existing client - Housing Repairs
Fantastic team and always on hand to help resolve challenging situations. We would always recommend Go-Centric to other companies. They provide us with an excellent customer service and are always looking to improve relationships and develop processes.
20 november 2019
Review zonder uitnodiging
Antwoord van go-centric
Thanks Jonny.
We will pass the kinds words on to the team who will be thrilled with your feedback.
Look forward to many more years working together.
Kelly
Go Centric really are customer centric.
Go Centric really are customer centric.
They have a team that consist of individuals from different backgrounds, who bring a variety of skills and experience to the table this all gets pulled together and packaged up to deliver the best service they can offer for us and our customers.
7 oktober 2019
Review zonder uitnodiging
Antwoord van go-centric
Thank you so much for taking the time to leave a lovely review. We are so pleased how well the service is working for you.
Thanks Gill
Having a few issues using our CSI…
Having a few issues using our CSI system, however staff are responsive and very willing to help.
4 oktober 2019
Review zonder uitnodiging
Antwoord van go-centric
Hi Paul, Thank you so much for the kind words. Our development team are hard at work creating a solution for the CSI system so this will be resolved in no time! If you need anything else then just let me know.
Sarah
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