The delivery team was fantastic! They did a great job to assemble the furniture and bring the pieces inside. They were very careful and ensured that all debris was cleaned up before they left. Ver... Toon meer
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The helpers were very efficient, friendly, careful and knowledgeable! Our delivery was missing some jointers and they were able to explain to us how to install them once we got them. They also cleaned... Toon meer
Driver was very nice. I had sent instructions to leave in porch as delivery was changed several times but apparently a signature was required which surprised me. I had been notified 3 previous times o... Toon meer
We received proper, timely notice of the delivery and the time period it would be delivered. No issues with this order and it was received on time and in good condition.
Bedrijfsgegevens
Geschreven door het bedrijf
GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.
Contactgegevens
260-157 Adelaide St W, M5H4E7, Toronto, Canada
- hello@gobolt.com
- gobolt.com
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I was informed every step of the way
I was informed every step of the way, given ample notice. Delivery drivers were efficient and professional- very satisfied!!
On time however didn’t follow…
On time however didn’t follow instructions to place item in a bin.
GoBolt is horrible
GoBolt gave me a time range for delivery of my new IKEA mattress (and removal of the old mattress) between 3:00pm and 5:00pm. At 1:12 pm they texted me to say they'd arrived. No advanced communication. I wasn't home and - as I was at work - didn't have my phone available. When I called them back, they offered no help or explanation. Please, IKEA, dump this delivery service!
Great automated communication let me…
Great automated communication let me keep track of my package status easily.
Want reliable? DON'T BOTHER!
You're going to ask yourself, does this woman leave reviews all the time? And the answer is a strong no, I in fact hate leaving reviews. But people should be warned - GoBolt is terrible!
My shipment was shipped from Ontario to Manitoba on Tuesday May 5th and was scheduled to deliver on Monday May 11th. It was quickly pushed to delivery on Tuesday the 12th. However by Thursday May 14th I had to contact them to ask for an update as the product was shown as sitting in my town and had still not been delivered. They had pushed it from Tuesday to Friday the 15th with no information as to why. When speaking with the "person" which I'm positive is actually just a bot, I was advised that it would be escalated to management and I would be contacted shortly and that it would be out for delivery on the Friday.
Roll on Tuesday May 19th and still NO delivery, no update, and the same useless, robotic answers from GoBolt. When asked about picking it up myself, I was refused because it "had to be delivered by their own delivery network" and promised that the matter would be escalated to management. When advised I was told that the previous week, just the same "sorry for the inconvenience" but still no answers at all.
At this point, my delivery is now 7 days late and I'm left with no answers on when my product is, or even for that matter, where my product is. Even a snail could move a delivery from ON to MB in 2 weeks, and yet GoBolt can't even supply proper answers during this time?
Save yourself the hassle, and pay more to use a reliable and reputable carrier. These guys are a joke!
Fantastic experience!
Fantastic experience!! Timely and calm delivery. Staff were very careful with the assembly and knew exactly what they were doing!
5 star white glove delivery service
Luis was fantastic. They came on time and were very professional in getting everything upstairs. Assembly of our bed took around 4 hours and they were very careful the entire time. Also cleaned up and took all of the garbage and packaging with them when they left. Would highly recommend the white glove delivery service.
“Delivered” but not really.
Had an order that was out for delivery. Delivery person refused to buzz into apartment. I said I’ll be down in a minute. Delivery person left package outside of apartment building. Whenever I got down to grab my package (2 minutes after phone call) there was nothing there.
Called driver back to ask where the package is. He said “I left it and moved on” if I ever see a company using go bolt I will cancel the order.
The feature of allowing the customer to…
The feature of allowing the customer to request specific instructions for package drop is brilliant.
Livraison rapide et efficace!!
Notice sent when product was shipped…
Notice sent when product was shipped out, progress dashboards while on route, and delivery notice
They literally suck
They literally suck. Delivery’s never go smooth.
ZERO STARS !!
ZERO STARS !!! The worst courier service ever.
Nothing else to say. I am speechless.
Really fast delivery
Really fast delivery and accurate tracking. The service was well reported!
Quick and friendly!
Quick, helpful, friendly, nice to be able to track the truck location in the city.
Seamless delivery
I had a great experience getting a couch delivered. The delivery driver, Derek, was incredibly helpful, clear in the communication, and punctual, which made the entire delivery process seamless.
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