Need to add a sub O for a review !! The absolute worst customer service experience EVER!!!! Clearly, they don't care from the hundreds of complaints... just be warned and shop with them at your own ri... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I received a pair of pants and they didn’t fit plus the material was not what I was looking for. In order to return an item, you have to email them. I reached out and they offered me a discount on my... Toon meer
Lonnnnnnnnggg delivery time. Not sized correctly. In dispute for a return authorization. Although the return address is Queens, NY, this parcel oringinated in China. Third time this year I have ordere... Toon meer
This company is in the business of taking your money and giving nothing in return. I paid for a product that I never received at the beginning of March. I provided documentation from the USPS that the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
GoChumbo is the destination for home, outdoor, beauty goods that can deliver the needs of the whole family with a huge range of goods coming from most trusted brands to startup unicorn brands.
Contactgegevens
Verenigde Staten
- support@gochumbo.com
- gochumbo.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
NEVER RECEIVED ITEM SCAM SCAM SCAM
NEVER RECEIVED ITEM SCAM SCAM SCAM. I bought the Filifit Sculpting Uplift Bra (Buy 2 Free Shipping) / Nude-38-D as seen on TIK-TOK it is SEPTEMBER 27th and still NOTHING. This is a BIG OLE SCAM. BUYER BEWARE OF THIS TIK-TOK SCAMMER COMPANY>
I order and still haven’t received anything
I order and still no tracking number and the money was successfully paid from my bank I am still waiting for my order I think this is a scam I want my money back terrible
Ordered May 7 2022 still have not…
Ordered May 7 2022 still have not received anything. No response to emails. Order number
ORDER NO. 309545-00102460
Date: 05-07-2022
Terrible customer service.

Antwoord van GoChumbo
Having the same experience bra never…
Having the same experience bra never came it’s been a few months now so asked fir refund let’s hope they do

Antwoord van GoChumbo
Ordered on May 23rd 2022 contacted in…
Ordered on May 23rd 2022 contacted in June for refund it is now end of July still no refund. Terrible experience. Order ORDER NO. 309545-00165423. Ordered two bras at 49.99

Antwoord van GoChumbo
SCAM!
I ordered (and was charged) for 2 bras on 5/21/2022. Products were never received and emails were never returned. They have no contact number. This is an absolute scam. Since most everyone has this experience, I am working on a class-action lawsuit.

Antwoord van GoChumbo
My mum ordered my items on May 23 but…
My mum ordered my items on May 23 but she still has not received her items the tracking number is also not working. she contacted via email 3 times but they still did not respond to emails. If i could give zero stars i would. They messaged her that they would help is and i emailed them again for the fourth time yet her item is still missing. The tracking number is fake and everything is fake. Her £50 worth of items are missing and it has been 3 months. this is the worst app I've ever seen please don't buy anything from this app and please don't trust the tiktok videos
That is Waste of time and money

Antwoord van GoChumbo
I ordered my items on May 23 but i…
I ordered my items on May 23 but i still have not received my items the tracking number is also not working i contact via email 3 times but still not respond to emails. If i could give zero stars i would. They messaged me that they would help me and i emailed them again for the fourth time yet my item is still missing. The tracking number is fake and everything is fake. My £50 worth of items are missing and it has been 3 months. this is the worst app I've ever seen please don't buy anything from this app and please don't trust the tiktok videos
That is Waste of time and money

Antwoord van GoChumbo
DON’T do it
DON’T do it! It looks great on social media but it’s not only an ill fitting bra, but I have sent 3 emails to their customer service with no response. The only reason I tried it was because the website said “easy, free returns.” Well I want my money back and no one will respond.

Antwoord van GoChumbo
I ordered in May and did not receive my…
I ordered in May and did not receive my order.Its July and I did not get a response from the email I sent out to support group

Antwoord van GoChumbo
I ordered items on 23 May 2022 but up…
I ordered items on 23 May 2022 but up to today I haven't received my package. I think this company is a scam & i think it should be shut down because lots of people are gonna fall for their ads.

Antwoord van GoChumbo
I have ordered my bras over two months…
I have ordered my bras over two months ago and haven’t received it yet. This has got to be the worst experience of online buying for me. Have sent multiple emails and haven’t heard back. This place had no customer service at all. This is not how you treat paying customers and I am going to tell everyone of my bad experience and not to order from you guys. What a waste of time.

Antwoord van GoChumbo
Where is my package?
I've purchased a bra in May. I still haven't received my item. I left multiple emails. I don't know what's the hold up, but I wouldn't dare do it again. As far as anybody else. They must of paid ya'll to make them reviews because. Ya took my money but damn sure haven't received anything.

Antwoord van GoChumbo
I purchased the bra the Tick Tok bra…
I purchased the bra the Tick Tok bra this bra is a mess the size was way off I ordered 38DD the bra has to be 34A it is terrible I have sent several of emails asking for a refund nothing at all have not heard anything from them waste of $35.00

Antwoord van GoChumbo
The experience is not even 1 star
The experience is not even 1 star. It should be 0 stars. I ordered a bra in 12th may and still haven’t received it. They haven’t given me a track number or anything. I contacted them on the email about 4-5 times. And I still haven’t received a reply. They don’t have phone number too. All the have is one contact information. It’s not like I bought it cheap too. I payed a high price too. The service is very bad and don’t trust these websites.
Even after people have write the review, they reply with the same comment.
Please contact me.
I tried many ways and I can’t wait anymore.

Antwoord van GoChumbo
DO NOT BUY FROM THEM!!!!
Ordered the viral 'TikTok' bra from them. Took 2 weeks to even get a tracking number and another 2 weeks to arrive. Received the wrong size. When I reported it, GoChumbo offered me a $5, then a $8 refund when I paid almost $35 for the bra with shipping. They wanted me to return the item in order to get a full refund but when I took the package to the post office they said it would be $40!!! They are so hard to deal with and I swear they sent the wrong bra on purpose because its impossible to send them a return. DO NOT BUY FROM THEM!!!
Reply to their response: I have already contacted your customer support email directly. I have also had an ongoing Paypal complaint going as well. These problems have yet to be resolved. No point in contacting customer service again.

Antwoord van GoChumbo
If I could leave negative stars I…
If I could leave negative stars I would. I ordered a bra just a bra on may 15th and I still haven’t received it. I reached out to the company and no one had responded. This is absolutely ridiculous. Do not order from them

Antwoord van GoChumbo
I place an order in April and I have…
I place an order in April and I have not received my package nor can I get in contact with the company.

Antwoord van GoChumbo
Awful service
I ordered on the 21st of may still haven’t received my order and says waiting to be shipped still, I’ve emailed twice and haven’t had any response, awful service!

Antwoord van GoChumbo
Unresponsive company, horrible service!
Horrible service. Took forever to get them and only got it because I requested a refund. Then once I got them I didn't like them. Emailed customer service 3 times to try to return or exchange for something else and have gotten NO response at all! Very upsetting!

Antwoord van GoChumbo
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







