Godiva's Secret Wigs Reviews 

48
•
TrustScore 3 uit 5

3,2

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Beoordeeld met 5 van de 5 sterren

I have about 15 Godivasecret wigs from brunette,,red, blonde and gray. They are durable, realistic and colors are well blended. I’ve probably sent back and exchanged two. I had no problems at all. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Poor service, expensive shipping and was sent the wrong product (band). Explained the situation and then just told me to send pictures. I sent pictures and they say that is what I ordered. Nope. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I have been a long time customer and have been happy with their products. The wigs are very wiggy, but fortunately for me I know how to resize, cut and thin out the wig to get a proper fit. I am going... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I could not be happier with Godiva's Secret Wigs, both the company and the products. I've bought many synthetic wigs from the most highly regarded wigmakers and best online retailers. Godiva's Secret... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Haarproductenwinkel

Geschreven door het bedrijf

Shop high quality wigs from Godiva's Secret Wigs. We offer the most stylish, modern wigs for any look. We sell short wigs, long wigs, lace front wigs, monofilament wigs and more! Free Shipping for orders over $99.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

48 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,2

Alle reviews

(48)

8 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Love Godiva's Secret!

Just received my Dark Chocolate Long Top.
Love it!!!
Just ordered another Dark Chocolate Mono Wavy Top.
And used the 10% discount from my first purchase.
So excited to receive my new purchase which will be my birthday gift to myself.
Happy Birthday to me!! 🎁

31 december 2021
Review zonder uitnodiging
Logo Godiva's Secret Wigs

Antwoord van Godiva's Secret Wigs

Hi Roberta, Thank you for your review and for giving us 4 stars. I apologize for the delay in responding to your review. We just discovered the reviews on this forum. I'm very happy to hear that you love your Long Top in Dark Chocolate and hope you also are enjoying your Mono Wavy Top in Dark Chocolate as well. Happy Birthday Roberta!

Beoordeeld met 2 van de 5 sterren

Not a good product

Compared to a human hair long topper. Human hair is visibly realistic, not too shiny, you can run your fingers thru it. the silk topper has a small undetectable comfortable cap that clips to hair. Godiva synthetic is too shiny, has a huge thick cap area that cover total top of head and is very noticeable when wearing. And you cannot run fingers thru synthetic hair. It is a bit thicker, however.

30 december 2021
Review zonder uitnodiging
Logo Godiva's Secret Wigs

Antwoord van Godiva's Secret Wigs

Hi Dalene, We appreciate your feedback regarding the topper you received from us and apologize for the long delay in responding to your review. We just recently discovered reviews on this forum and feel it is important to still respond to you. Synthetic fibers will have a shine due to the newness of the fibers being synthetic and not human hair. Once the piece has been washed a few times, the shine naturally tones down. You can also take a little baby powder in your hands, rub your hands together and then run your fingers through the hair fibers. This will help. The great thing about synthetic wigs and toppers is that they are easy to care for and wash & wear. There is no maintenance needed and they are very lightweight. Thank you.

Beoordeeld met 5 van de 5 sterren

After weeks of watching numerous videos…

After weeks of watching numerous videos by Rochelle and Danielle of their fabulous wigs I decided to order the Cristi wig in silver stone..and I'm not at all disappointed. I have been wearing wigs for 20 years as a result of hereditary hair loss. I pay up to $2,000 Australian dollars for each one, I live in Sydney NSW. I am in my late 60's, but when I don a wig I feel years younger...who doesn't love dressing up! I will be ordering more, just want to make sure this one washes up well...I'm sure it will. Thankyou for your passion in helping us to look and feel confident.

24 september 2021
Review zonder uitnodiging
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Antwoord van Godiva's Secret Wigs

Thank you Dizzy for your review and for giving us 5 stars. I apologize for the long delay in responding to your review. We just discovered reviews in this forum and feel it is important to respond regardless. I'm very happy that you are enjoying your Cristi in Silver Stone. We love hearing this! We appreciate you taking the time to share your experience with us.

Beoordeeld met 2 van de 5 sterren

Still Waiting For My Refund

I returned a topper almost 3 weeks ago, and I still am waiting for the credit to be put back on my card. The tags and all original packaging were intact. Where is my refund???

1 juni 2021
Review zonder uitnodiging
Logo Godiva's Secret Wigs

Antwoord van Godiva's Secret Wigs

Hi Margaret, I apologize for the long delay in responding to your review. We just discovered reviews in this forum and feel it is important to respond regardless. Although your refund was issued quite a while ago, I see that your order was placed on 5/8/21. Returns take 5-10 business days to process once received by us. It appears your return and refund were processed accordingly. We are available to answer any questions or concerns Monday -Friday between 8:30 am and 4:30 pm PST at (877)567-9447 or at info@godivassecretwigs.com. Thank you.

Beoordeeld met 5 van de 5 sterren

A Hugh Thank You to Godiva Secret Wigs

Just want to say a big thank you to Rochelle and Danielle owners of Godiva secret wigs. Just received my petite Sophie wig today and it is fab-u-lous. I am a first time wig wearer due to hair loss and their videos won me over. I was very wary of buying online without being able to try it on but they gave me the confidence to give it a try and I am so pleased I did. Took it out of the box, put it on, shushed it a little bit and off I went. Brilliant! Ladies if for any reason you need to wear a wig do not hesitate to buy from this company, you will not regret it.

11 juli 2020
Review zonder uitnodiging
Logo Godiva's Secret Wigs

Antwoord van Godiva's Secret Wigs

Hi Joan. Thank you for your review and for giving us 5 stars. You are most welcome, Joan! Please forgive us for this very late response to your review. We just discovered reviews on this forum and felt it important to still provide a response. We love hearing how happy you are with your Petite Sophie. We know it can be a challenge buying a wig online sight unseen, but we appreciate you taking the chance with us.

Beoordeeld met 3 van de 5 sterren

I was disappointed with the texture of…

I was disappointed with the texture of the wig. Also very unhappy about the return policy. I have credit from returning the wigs and have heard nothing from them or how to get my credit. I e emailed them to let me know but no response. Not happy.

15 december 2019
Review zonder uitnodiging
Logo Godiva's Secret Wigs

Antwoord van Godiva's Secret Wigs

Hi Ruth, I am sorry to be responding to your review 2 years later. We were never aware that there were reviews for our company on this forum, but I still feel it's important to provide a response. I appreciate your feedback about your disappointment in regard to the texture of the wig. I see that you purchased 5 different wigs from us so unfortunately, I'm not able to tell which wig you are referring to. The hair fibers can feel differently or have a different texture based on the wig style and cut. Some wigs are razor cut vs. others a scissor cut. All returns and refunds have been processed and issued accordingly. Should you have any questions, please feel free to call us at (877)567-9447 Monday - Friday from 8:30 am to 4:30 pm PST. Thank you.

Beoordeeld met 5 van de 5 sterren

Wanna look like a million bucks?

This company does an excellent job with their excellent product. In youtube videos online they show you different styles and colors. They tell you how to style and care for it. A little pricey, but excellent quality. I am looking forward to more wigs from them.

6 september 2019
Review zonder uitnodiging
Logo Godiva's Secret Wigs

Antwoord van Godiva's Secret Wigs

Hi Mary, Thank you for your review and for giving us 5 stars. I apologize for the very delayed review. We just discovered reviews on this site and felt it is still important to respond. I'm glad to hear that our videos have helped and that you are happy with the quality of our wigs. This means the world to us and we appreciate you taking the time to let us know.

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